Ratings based on 378 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

And they wanted me to pay for this?

Posted Jan 24, 2015
Pros: Nothing.
Cons: Everything.
Checked in, one one person to handle the entire hotel. Open the door to my room and it was not made up. Went to desk got another room. This one was made up but not very clean. Kitchen had nothing, that is to say nothing in it except a noisy refrigerator which kept me up. Heater in room was a noisy through the wall unit that kept the room too hot on the lowest setting.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Great last min stay!

Posted Jan 24, 2015
Had a great time! Clean, quiet and inexpensive! We booked this place last min and were very very happy with the facility and service
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Like staying here.

Posted Jan 19, 2015
Good value...clean little stay. Like the kitchen too.
Comment from Hotel Management
Jan 27, 2015 by Manager, Hotel Management
Paige - Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed your clean room, your fully equipped kitchen and our affordable rates during your visit. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Kensington, pa

great stay cheap price

Posted Jan 3, 2015
check in was early and fast. our two day stay was good. only downside was spacing around the bed was less than I wanted
Comment from Hotel Management
Jan 14, 2015 by Manager, Hotel Management
The team and I appreciate your encouraging remarks. We are glad to read that your check-in was efficient and that your stay was good overall; however, please accept our apologies that your room type did not offer enough space for your needs. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom North Potomac, MD

Nice hotel in corporate area but close to family

Posted Jan 2, 2015
Pros: It was very clean and did not smell of smoke as many do.
Cons: Wish coffee maker, coffee, etc. were available in room without having to request from the desk.
Location: We were visiting family for holiday and did not avail ourselves to any things to do, but did visit the Byer doll factory in nearby Doylestown.
Was disappointed that there was no maid service, no luggage carts to help bring belongings to the room, and no place to set luggage for unloading in the room. Our room backed up to a utility area and was noisy at times.
Comment from Hotel Management
Jan 19, 2015 by Manager, Hotel Management
I appreciate you bringing your experience to our attention. We appreciate the kind comments about our cleanliness because we hold ourselves to a high standard; however, we apologize that other aspects of your stay were not as fulfilling. Please note that we do offer daily housekeeping service upon request for an additional fee. I will work with my staff to ensure that we are informing guests of this moving forward. As well, I will work with my entire team to ensure that we are making our guests' stays as convenient as possible through assistance with luggage and delivering kitchen items directly to guests' rooms upon request. As this hotel's manager, I will take your comments and use them to continuously improve our hotel. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
3 out of 5
Recommended
for Everyone
by A verified traveler

One night stay

Posted Dec 28, 2014
Pros: location, price
Cons: bed's mattress, sofa seat
Bathroom tubs are very old. Bed/mattress needs to be more comfortable.
Comment from Hotel Management
Jan 5, 2015 by Manager, Hotel Management
The staff and I read your comments about your stay with us. Your comments in regards to our location and price are much appreciated; yet, I was disheartened to read that a few things did not meet your standards. As this hotel’s manager, I can assure you that we take feedback from our guests very seriously, and we hope you will give us a chance to provide a more comfortable stay in the future. Thank you very much for providing us with your feedback.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Last min stay

Posted Dec 23, 2014
Great and quick reservation! Staff was helpful and place was very clean.
Comment from Hotel Management
Jan 5, 2015 by Manager, Hotel Management
Tiffany - Thank you so much for sharing your experience with us. I'm thrilled that we were able to meet and exceed your expectations with our service and all around cleanliness. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom M

cheap and basic hotel

Posted Dec 18, 2014
Cheap, yet comfortable hotel. If you need dishes just ask at the front desk and they will supply. They do cleaning once a week. If you need daily room service there is a extra charge. Conviently located near public transportation.
Comment from Hotel Management
Dec 29, 2014 by Manager, Hotel Management
The team and I appreciate your feedback. I'm so pleased to read that you had a comfortable stay with us. It is great to read that you enjoyed our location close to public transportation. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Dec 8, 2014
Pros: Location
I enjoyed my stay. Had a good experience. Good price. Easy to find.
Comment from Hotel Management
Dec 11, 2014 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. It's great to hear that our location was a good choice for you. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Delaware

Nice hotel for an overnight trip

Posted Dec 7, 2014
Pros: The price was right and room was comfortable. Peter who checked us in was very friendly.
Cons: More choices on grab & go.
Location: We stayed here since we were going to an event in Chalfont, PA, at the Byer's Choice company. Peddler's Village is about 20 mins away.
Price was good and room was very comfortable. They obviously cater to business travelers who stay long term because there's a good size kitchen but no utensils nor dishes - not even plastic ones for people who are there just for an overnight. Apparently you can order dishes & utensils from the front desk but it would have been nice to have had an ice bucket & plastic cups. And the 'grab and go' breakfast was very simple: very good coffee, pre packaged muffins, granola bars, apples & oranges, oatmeal. Missing: juice but all in all, it was just adequate.
Comment from Hotel Management
Dec 11, 2014 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our breakfast choices. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.