Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 1, 2014 on Hotels.com
5 out of 5
Recommended
by Dave from Massachusetts

Fantastic Stay

Posted May 28, 2014 on Hotels.com
Room was great. Staff was superb. Pricey, but worth it. Location is perfect for the museums.
5 out of 5
Recommended
for Business Travelers
by C

This traveler left a rating score only Posted May 27, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by DAISUKE KAWAUCHI

This traveler left a rating score only Posted May 27, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Marianne McLaughlin from Philadelphia

Posted Apr 28, 2014 on Hotels.com
Everything was nice. I think $49 overnight parking for hotel guests is outrageous. Service at The Fountain Room was amazing. Would definitely eat there again.
5 out of 5
Recommended
by James from New York

Close to everything

Posted Apr 23, 2014 on Hotels.com
The hotel staff was very helpful and the room was very comfortable. The location of the hotel was good a lot of things within walking distance or a short cab ride away.
5 out of 5
Recommended
for Personal Event
by Makoto from Ohio

Good hotel

Posted Apr 23, 2014 on Hotels.com
Very good hotel. I want to stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice trip

Posted Apr 18, 2014
Pros: Staff greeted us happily and provided useful tips. Extra care was taken to make my 9 and 7 year old feel welcome.
Location: walking distance to museums, which was our #1 priority.
My son was so happy to feel part of the focus-a teddy bear on the bed and a puzzle left out for him and his sister-that he wrote a thank-you note and left it for the staff to find when they cleaned the room. Evening turn down service was a great perk-too bad they only did it the first night. Overall we had a good experience- it was mostly what I expected.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 18, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 17, 2014 on Hotels.com