Ratings based on 447 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CALIFORNIA

Posted Jan 27, 2015
really appreciated having the complimentary breakfast and evening snack/dinner since it was snowing!
2 out of 5
by A verified travelerfrom B

the staff is unreasonable!

Posted Jan 15, 2015
was charge $200 extra 3 different transactions on my account... with out me knowing or my permission! contact hotel they said because I left a little bit of paper confetti and room had to be air out because I was cooking seafood!!! Like you have a stove for a reason and I'm getting charged $200 on top of my $300 I paid to stay....wow
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia, PA

Hotel fine, evening soiree substandard

Posted Jan 15, 2015
Cons: The evening soiree
It was fine for an overnight stay awaiting a morning flight out of PHL
4 out of 5
Recommended
for Everyone
by A verified traveler

FIRST TIME

Posted Jan 13, 2015
Pros: FREE WHITE AND AMPLE LIGHTING IN THE ROOM... VERY SPACIOUS FOR THE PRICE QUOTED
Cons: BETTER COUCH COMFORT
REALLY ENJOYED MY STAY.. WILL BOOK AGAIN IN THE NEAR FUTURE
4 out of 5
Recommended
for Students
by A verified traveler

Pretty nice hotel near the airport

Posted Jan 7, 2015
Pros: Spacious, large kitchen
Location: Not really much around it since it is right near the airport
This hotel was a pleasant surprise to a student like me. I wanted a place to stay outside the city in order to attend a conference and this one did not disappoint. They have a shuttle that takes you to the airport terminal or train station which takes you downtown. The shuttle drivers were really amicable. The room was a large suite with a kitchen, full-sized fridge, and microwave. There was definitely enough space! Only complaint I really had was in regards to one night where I returned to my room to find the "Do Not Disturb" sign on the door and my room not cleaned. Besides that, I was satisfied!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom philadelphia

the hotel was a nice getaway for my husband and I.

Posted Dec 29, 2014
Pros: it was a nice getaway for me and my husband.
Cons: N/A
Location: There was a shopping center down the road and restaurants up the road.
the hotel was secluded and private. We enjoyed the quiet time and also the rumbling of the planes. the room was neat and clean filled with all the supplies. We were not bothered by the staff. Breakfast was pleasing. we had an overall nice time.We also enjoyed the kitchen
Comment from Hotel Management
Dec 31, 2014 by Michele Yost, Hotel Management
Thank you for taking the time to share your feedback regarding your stay with us. We appreciate your positive comments. I will be certain to share your comments with our staff. Happy New Year!
Comment from Hotel Management
Dec 31, 2014 by Michele Yost, Hotel Management
Thank you for taking the time to share your feedback regarding your stay with us. We appreciate your positive comments. I will be certain to share your comments with our staff. Happy New Year!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia

Good for the price

Posted Dec 28, 2014
I only stayed at this hotel for one night, but the room was clean, comfortable and well stocked. Checking in and out were quick and easy. The shuttle driver was there ahead of time to get me to the airport. I would stay again.
Comment from Hotel Management
Dec 31, 2014 by Michele Yost, Hotel Management
Thank you for taking the time to share your feedback regarding your stay with us. We appreciate your positive comments. I will be certain to share your comments with our staff. Happy New Year!
Comment from Hotel Management
Dec 31, 2014 by Michele Yost, Hotel Management
Thank you for taking the time to share your feedback regarding your stay with us. We appreciate your positive comments. I will be certain to share your comments with our staff. Happy New Year!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 23, 2014
Spacious room. Clean. Just what we needed.,.......
Comment from Hotel Management
Dec 27, 2014 by Michele Yost, Hotel Management
Dear Guest, Thank you for your feedback. We appreciate your comments! We look forward to having you stay with us again!! Happy Holidays!
Comment from Hotel Management
Dec 27, 2014 by Michele Yost, Hotel Management
Dear Guest, Thank you for your feedback. We appreciate your comments! We look forward to having you stay with us again!! Happy Holidays!
2 out of 5
by A verified traveler

A Dirty and Neglected Experience

Posted Dec 20, 2014
Pros: Dirty and neglectful service
Kitchen was greasy. Pots and pans in storage were never washed, just put away. I called the front desk to remedy this but one day later I had to walk over to the desk and I was asled to leave the pots and pans outside my door. Kitchen was cleaned 2 days later. Shelving in kitchen was buckling and dirty. Room carpet was dirty. The staff definitely needs motivation. I emailed Hawthorne/Wyndham and received no response
Comment from Hotel Management
Dec 27, 2014 by Michele Yost, Hotel Management
Dear Guest, I apologize that you did not enjoy your stay. I will be certain to discuss these items with the proper members of our team. I hope that you will give us another chance when staying at the Philadelphia airport. Happy Holidays!
Comment from Hotel Management
Dec 27, 2014 by Michele Yost, Hotel Management
Dear Guest, I apologize that you did not enjoy your stay. I will be certain to discuss these items with the proper members of our team. I hope that you will give us another chance when staying at the Philadelphia airport. Happy Holidays!
1 out of 5
by A verified traveler

Close to Philadelphia airport

Posted Dec 11, 2014
Time blast to the 1980's carpet worn and bunched, cabinets in bad shape, dripping faucet in bathtub, shower flooded floor. Had to climb a long flight of stairs, no elevator. The final clenched was the skunk smell!
Comment from Hotel Management
Dec 16, 2014 by Michele Yost, Hotel Management
Thank you for your feedback. Although we are unhappy that you did not enjoy your stay, we do appreciate all feedback from our guests. This helps us to know what we are doing right, and what needs our additional time and focus. I hope that you will give us another chance!