Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from New Jersey

Wonderful hotel staff.

Posted Jun 29, 2015
Pros: I was also highly impressed with hoe clean and modern our room was. The sheets and bed was comfortable and the shower was amazing.
Cons: The only negative is that the hotel room doors are very heavy and hard to close without making a loud banging noise which can be disruptive.
Location: You are not in the heart of Philly but you can see that when you book this hotel. You will be in the suburb area but just a cab ride away.
Every staff member we came into contact with was absolutely incredible. We had an issue with our car around the corner from the hotel and everyone from the front desk employees, the security team, the night manager, and the bar tender did everything they could to help us with our car problem and help salvage our night and enjoy our stay. I will absolutely come back to this hotel for the pure fact that everyone here is pleasant, professional, and welcoming. Usually it is just one or two employees who go out of their way to be kind and poise but this hotel has great service throughout.
1 out of 5
by A verified traveler

Very noisy and very poor service

Posted Jun 6, 2015
Stayed here 3 nights. Could very clearly hear every conversations, t.v., etc. Requested a wake up call and cab for an early flight in the morning. Received neither with no apology and plenty of attitude.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2015
Nice clean hotel with friendly staff and a more than decent restaurant. However, my newly renovated room had no tub (only shower) lacked hot water one of the mornings and hotel is in the dark ages with regard to Internet and charged a fee for Internet access.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice for location

Posted May 26, 2015
The hotel room did not have a refrigerator nor a microwave. This was a sore thumb for us. The hotel was mediocre. You can self park for $5 every time you reenter or pay $10 for valet parking. I did valet and regretted it. The valet staff wanted a tip every time they touched my car. So the valet parking is not a money saver. The rooms were ok. Pool was a bit dirty. The room was loud because of the air conditioning system. Our last day the maid cleaned our room, took all of the towels and didn't leave towels. I would recommend the hotel only because of its location. My stay wasn't abt rest but fun. So if you are looking for an RnR spot...keep looking. :-)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
Very helpful staff, clean and comfortable room. Would stay here again
3 out of 5
Recommended
for Other
by A verified traveler

Hotel nahezu direkt am Time Square

Posted May 20, 2015
Pros: Zentrale Lage
Das PreisLeistungsverhältnis für das Hotel stimmte.
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Hotel in comfortable area

Posted May 9, 2015
Easy to get to via public transportation and close to restaurants and stores.
2 out of 5
by A verified traveler from Oxon Hill, MD

Posted May 5, 2015
It really surprised me that this hotel falls under the Hilton conglomerate. The location wasn't very appealing. It was rather far from the center of Philly. I only made the reservation after a member of the staff told me it was close to downtown. That was a lie.
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgetown, Guyana

spacious hotel, couteous staff

Posted May 4, 2015
Pros: Location and rooms.
Location: Close to small shopping area,
The service at the hotel was great. The receptionists were very friendly, approachable and helpful. The guys at the door did their job efficiently.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Orlando Florida

Renovated hotel, but not the employees

Posted May 3, 2015
Pros: location
Cons: Please, train staff on standards.
Hotel facilities are good. Hotel is being remodeled, but employees are not being brought up to date in service! No standards in housekeeping; cold and short upon check in. Room, shower and beds were good. Location was great for my meetings.