Ratings based on 474 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2014
Pros: Breakfast and locatin
Cons: Air con. was very noisy. Carpet was old and it was not too muc clean.
Location: Location is very good. It is near the City Hall and metro station and a lot of interesting places.
l and my wife and my son went to philadellpha to visit the hisorical places for 3 days. It was a good experiance for us and we have e good time. Tank you so much for Expedia cooperation.
Comment from Hotel Management
Sep 2, 2014 by Midtown, Hotel Management
We are glad that you enjoyed our rich historical areas while you were at the hotel, and apologize for anything that was lacking during your visit. Thank you for sharing with us!
4 out of 5
Recommended
for Other
by A verified traveler from New York, NY

Great gem in the gayborhood

Posted Aug 28, 2014
Pros: Location, Free Breakfast
Cons: Elevators too slow, A/C didn't get room cool enough
Location: Gay Bars - In the heart of the gayborhood
Great location for what I came to do in Philly, which was go to gay bars in Philly.
Comment from Hotel Management
Sep 2, 2014 by Midtown, Hotel Management
We are glad that you had such a great time in the neighborhood during your stay with us. We are happy to hear that we are a "gem"... Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Located near everything downtown.

Posted Aug 18, 2014
Hotel was always clean, staff was very helpful with anything we needed.
Comment from Hotel Management
Aug 20, 2014 by Midtown, Hotel Management
Great, great and great! All the basics covered and you were near everything downtown. It's great to hear that we did good. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Nice Hotel

Posted Aug 18, 2014
Pros: The staff and location
Cons: How the hotel looked. Not very modern
Location: Everything in Philadelphia- EVERYTHING. perfect spot for a hotel
They're apparently in the middle of renovating and I will attribute any poor appearance of the hotel to this. The hotel staff were incredibly nice and helpful. I didn't have any issues and they were very accommodating to our needs.
Comment from Hotel Management
Aug 20, 2014 by Midtown, Hotel Management
Thank you and thank you. Incredible nice and helpful is high praise and we are glad they could accommodate your needs. We are renovating our guest rooms and hope that you can come back when the project is completed.
5 out of 5
Recommended
for Families
by A verified traveler

Mother/daughter getaway!

Posted Aug 17, 2014
Pros: The outdoor pool on a warm August evening!
Cons: Lobby area a bit dated and cramped
Location: Restaurants of all types nearby; access to sightseeing bus to attractions
Hotel a very pleasant surprise-room was lovely-spacious, comfortable, clean, well-equipped The location was as close to perfect as you could get, and a quick ride to/from the airport
Comment from Hotel Management
Aug 18, 2014 by Midtown, Hotel Management
We are very happy to have been a part of such a lovely time for the two of you. Thank you so much for sharing with us! and we hope to see you back since it was such a hit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton Ontario Canada

First timer in Philly

Posted Aug 8, 2014
The staff at check in were very helpful. They informed us about different forms of transportation and what would be best for our situation, they also gave us directions to different restaurants. Rooms were very clean and location was perfect.
Comment from Hotel Management
Aug 12, 2014 by Midtown, Hotel Management
It's great to hear how helpful the staff were during your stay. We think they are great. Thanks for letting us know!
4 out of 5
Recommended
for Everyone
by A verified traveler from Union, KY

Nice neighborhood.

Posted Aug 1, 2014
Check in was very slow, possibly because of an inexperienced employee. I had to get the keys reprogrammed the second day, most likely because this inexperienced clerk didn't input the correct checkout date. No coffee or cups in room until I complained. Room was clean and the neighborhood nice. Plenty of good restaurants. Overall, I was satisfied.
Comment from Hotel Management
Aug 5, 2014 by Midtown, Hotel Management
We are sorry to hear that you experienced problems at check in, but glad that you satisfied overall and had the chance to explore and enjoy the area. Thank you for letting us know both sides of your experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Best staff out there

Posted Jul 20, 2014
You couldn't find a better staff (helpful, friendly, knowledgeable). They most updates all the rooms (sign stated they were in the process of updating). Breakfast is a plus and replenished ofter. Location walking distance of most attractions or public transpotation
Comment from Hotel Management
Jul 23, 2014 by Midtown, Hotel Management
What a wonderful thing to say. We are very proud of our people and happy to hear that they were so high on the list of things that you enjoy about the Holiday Inn Express Midtown. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Pa

College Board Conference

Posted Jul 13, 2014
Short walking distance to PA Convention Center. The WiFi internet was very slow and several lamp bulbs were burnt out. Breakfast was well stocked!
Comment from Hotel Management
Jul 17, 2014 by Midtown, Hotel Management
Thank you for your candid review, and we are sorry to hear that you experienced problems with both the light and internet access. Our goal is to consistently provide superior guest service and accommodations and we are sorry that we fell short. Thank you for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from MI

We were in a great area.

Posted Jul 10, 2014
Pros: Cleanliness, friendliness of staff
Cons: Recommending different parking areas with cheaper rates
Location: Location was excellent! Fifteen minute walk from historic district, close to Hard Rock Cafe, nice access to mass transit.
This hotel was recommended by a friend that used to live in Philly. When we arrived, we were not disappointed. Our room overlooked the outside pool that was on the 6th or 7th floor, we could see Walnut street and watch all the activity, and we had a view of beautiful buildings. Above all, besides hearing an occasional ambulance since there is a major medical complex nearby, it was so quiet...and we were by an elevator! We did not hear anything above, below, or next to us.....so we slept well since we walked all day. By the way....you are within walking distance of all the major places in the historic district. Plus there is so much to do right around the hotel.....an excellent supper club and a great ice cream shop that is definitely worth the visit. Everyone was so helpful and kind, even the lady that helped with breakfast setup...she gave us info on some of the new mass transit...a great value! Even though we prefer no housekeeping, they came in and gave us new towels every day and respected our belongings. The only set back was the cost of staying there on July 4th, a major holiday in that town!
Comment from Hotel Management
Jul 14, 2014 by Midtown, Hotel Management
We are happy to hear that you had a great holiday weekend and so thoroughly enjoyed the area, and that you slept so well during your stay. Thank you for letting us know!