Ratings based on 708 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh

Good Hotel

Posted May 18, 2015
Check-In was a little rough only due to a large group checking in convientley at the same time we were. Outside of the that the staff was very accommodating, great location in center city easily accessible to a variety of things.
Comment from Hotel Management
May 19, 2015 by HIEXMidtown, Hotel Management
Thank you for your review! We apologize for any issues that you had during your check-in, but we are happy to hear that you enjoyed the rest of your stay! We will pass on your comments to our staff, and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Nice to the town

Posted May 7, 2015
We requested a crib at email. When we got to the hotel, already there was a crib in our room. It's helpful for us. We have three kids. We enjoyed siteseeing & dining on foot.
Comment from Hotel Management
May 11, 2015 by HIEXMidtown, Hotel Management
Thank you for your review! We are thrilled to hear you enjoyed your time in Philadelphia! We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Zionsville, IN

Business at Convention Center

Posted May 4, 2015
Pros: see above
Cons: all good
Location: near old downtown - I was there on business - tons of restaurants
nicely refurbished room, very nice breakfast selections. 5 minute walk to convention center. staff was very nice.
Comment from Hotel Management
May 6, 2015 by HIEXMidtown, Hotel Management
Thank you for your review! We are happy to hear that you enjoyed so much about our hotel, including the room, breakfast, our staff, and our location! We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Good location and service

Posted May 3, 2015
Location: Many of Philadelphia's interesting places are in walking distance.
It's a good location in Philadelphia Downtown for sightseeing. A lot of interesting places are in walking distance. The hotel staff was very friendly and helpful. We were very satisfied with the comfort and cleanness of our room. The breakfast was great.
Comment from Hotel Management
May 4, 2015 by HIEXMidtown, Hotel Management
Thank you for your review! We are so happy to hear how much you enjoyed the different aspects of your stay! We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Danville, VA

A nice place to stay

Posted Apr 15, 2015
Pros: Staff were very helpful in answering questions and giving directions
Cons: No problems
Location: We were able to walk to many eating places, a store across the street, an IHOP, many shops
Great Breakfast, good service. They were renovating, but I had no problems-
Comment from Hotel Management
Apr 17, 2015 by HIEXMidtown, Hotel Management
Thank you for your review! We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bucks Co, PA

Nice Rooms, Small lobby

Posted Apr 13, 2015
Parking is not provided by hotel, however there is a garage right next to hotel ($23/overnight). The rooms were very nice, spacious and clean. The check-in was odd. The staff member asked for guest names and required everyone to provide ID. But another room for our party checked-in later and they only asked for names, not ID (Confusing). The breakfast was Fantastic, best hotel provides breakfast I've ever had!
Comment from Hotel Management
Apr 15, 2015 by HIEXMidtown, Hotel Management
Thank you for your review! We are happy to hear that you enjoyed breakfast, and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Conveniently located--close to everything!

Posted Apr 13, 2015
Cons: The carpet was pretty dirty--hadn't been vacuumed or cleaned well.
Location: Reading Terminal market, Liberty Bell, and more!
Good deal for the price--convenient location--close to public transportation and many of the major touristy spots in Philly. Friendly, helpful staff and free breakfast. Our room came with both a refrig. and a microwave which was great for being able to save and reheat leftovers.
Comment from Hotel Management
Apr 15, 2015 by HIEXMidtown, Hotel Management
Thank you for your review! We are so glad to hear you enjoyed your trip to Philadelphia so much! We hope to see you again soon!
2 out of 5
by A verified travelerfrom ny

Posted Mar 28, 2015
Pros: The staff ok , breakfast area clean ,
Cons: Matress needs to be replace and new bedding
Location: perfectly locate near restaurant and other attractions
Bed uncomfortable,old bedding, room Re no sound proof u can hear everything from the room next door
Comment from Hotel Management
Mar 30, 2015 by HIEXMidtown, Hotel Management
Thank you for your feedback. We are sad to hear that you found your bed to be uncomfortable and that your neighbors were disturbing you. In the future, please let our front desk staff of any issues you are having with your stay so that we may remedy them prior to your check-out and make your stay with us a pleasant one. We hope to see you again soon!
Comment from Hotel Management
Mar 30, 2015 by HIEXMidtown, Hotel Management
Thank you for your feedback. We are sad to hear that you found your bed to be uncomfortable and that your neighbors were disturbing you. In the future, please let our front desk staff of any issues you are having with your stay so that we may remedy them prior to your check-out and make your stay with us a pleasant one. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Unexpectedly... a Great Place to Stay

Posted Mar 17, 2015
Pros: Great Staff and complementary breakfast.
Cons: They are doing a great job. Have nothing to say on improvements!
Location: Great location for eateries and all Philly expeditions.
Unfortunately, not a vacation stay but a hospital one. Heard of the exceptional service and new renovated rooms (plus great rate) that Holiday Inn Express Philadelphia-Midtown offered. The convenience of location was also a great plus. Would highly recommend this hotel and hope to return on a vacation stay.
Comment from Hotel Management
Mar 24, 2015 by HIEXMidtown, Hotel Management
Thank you for your review! While we are sorry to hear about the circumstances that brought you to our hotel, we are happy to hear that you enjoyed your stay with us. We hope to see you soon for that vacation stay you mentioned!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

Hotel très bien placé sinon rien d'autre...

Posted Mar 17, 2015
Pros: L'emplacement
Location: Shopping , restaurants
Hotel moyen par rapport au prix pour 3 personnes adultes. Nous avons séjourné 1 nuit et sommes déçus de la superficie de la chambre de plus aucun rangement possible. Déception !!!
Comment from Hotel Management
Mar 24, 2015 by HIEXMidtown, Hotel Management
Thank you for your review! We are sorry to hear that you were disappointed by the size of the room. We hope you enjoyed the other amenities our hotel has to offer, and hope to see you again soon!