Ratings based on 641 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Nice room, friendly staff.

Posted Jan 20, 2015
Although check-in was rather chaotic, we managed to get checked in relatively fast. The woman at the desk asked what brought us to Philly and recommended a bunch of bars and clubs to go to. We went to several and they were all amazing.
Comment from Hotel Management
Jan 22, 2015 by Midtown, Hotel Management
Thank you so much for your review! We are so happy to hear that our front desk staff was so helpful to you, and we will share your kind words with them. Hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Decent

Posted Jan 19, 2015
the room was newly remodeled and nice except the toilet was not installed properly so it rocked. We could clearly hear conversations at night in the room next to us laying in bed. Breakfast buffet was good and staff was friendly.
Comment from Hotel Management
Jan 21, 2015 by Midtown, Hotel Management
We are happy to hear that you enjoyed our breakfast and staff and will share your kind words with them! We apologize for your neighbors disturbing you and the toilet issue. We invite you to return to our hotel again and to please report any issues that you have during your stay so that our staff can take care of them for you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2014
Great location. Close to the sights. But no indoor pool.
Comment from Hotel Management
Dec 2, 2014 by Midtown, Hotel Management
It's good to hear that we met so many of your needs, but our pool is on the roof deck at the 7th floor, and while it is great in the summertime, it is not enclosed. We hope that you will come back to enjoy during pool season, and see even more of what Philly has to offer. Thank you.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Best philly location

Posted Nov 21, 2014
Pros: See above
Cons: Sound proofing between newly renovated rooms. Internet connection slow.
Location: Could not be bettered
Pleasant efficient staff, great breakfast, handy parking adjacent hotel. All attractions walkable. We shall return.
Comment from Hotel Management
Nov 24, 2014 by Midtown, Hotel Management
We love to hear our guests say that they want to return and we look forward to welcoming you.back. Thank you for your kind words about the staff, we are happy to hear they helped to make your trip better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Location

Posted Nov 21, 2014
We had a very pleasant experience with the most convenient location of this hotel. We were within easy walking distance to all the major historical attractions. There are numerous and very diverse restaurants nearby and we always felt safe in this neighborhood. The hotel staff was pleasant and knowledgeable. Great time.
Comment from Hotel Management
Nov 25, 2014 by Midtown, Hotel Management
Thank you, Tom. We are happy to hear that you had such a great time and the hotel was convenient to everything you wanted to do. It is also great to hear that the staff was able to be helpful to you during your stay. Thanks!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom brooklyn ny

walking distance to everything.

Posted Nov 12, 2014
excellent customer service.!! this is my fourth time here at this hotel.
Comment from Hotel Management
Nov 21, 2014 by Midtown, Hotel Management
It's great to hear from a repeat visitor to the Holiday Inn Express and thank you for letting us know that our customer service has proven to be excellent. We are glad to hear that you are out and about seeing what the city has to offer.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 26, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by まーfrom 日本

快適な部屋

Posted Oct 25, 2014 on Hotels.com
特段良くも悪くもない、スタンダードな部屋でした。快適に過ごせます。朝食がパンとシリアルとヨーグルト位しかなく、フルーツやサラダがあると良かったかなあと思います。3日目には飽きました。
Comment from Hotel Management
Jan 3, 2015 by midtown, Hotel Management
We are glad that we could provide you with a comfortable room while you were traveling. Thank you for review.
4 out of 5
Recommended
for Families
by Olaffrom Oslo

Greit hotell med sentral beliggenhet

Posted Oct 24, 2014 on Hotels.com
Rent, ordentlig og sentralt beliggende hotell. Enkel frokost med plastservise
Comment from Hotel Management
Jan 3, 2015 by midtown, Hotel Management
Thank you Olaf, for taking the time to write about your stay. We appreciate the comments about your time at the Holiday Inn Express Midtown. Thanks!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Romania

Extremely good hotel in the city center

Posted Oct 23, 2014
Firstly, you will be amazed at how this not-so-expensive hotel is right in the middle of the city center, which is very useful as you don't have to spend money on transportation to visit the main landmarks and museums. Secondly, the room looked great: big, spacious, clean and with a good amount of light coming from the large windows overlooking the skyscrapers in the city center (we didn't expect a room with a view, so it was a plus for us). We even had a coffee machine with coffee and cups-to-go provided in the room, which I thought it was really nice. Last but not the least, the breakfast included in the room price had everything for everybody: plenty of choices, lots of flavors and options, fried or healthy food and so on. Oh, and other nice things: they offer late check-out for free (upon request though),laundry services, and they also keep your bags after checkout for free if you want to visit the city for a few more house. I totally recommend this hotel, it is worth every penny (and it's actually not expensive given all the advantages, if you ask me).
Comment from Hotel Management
Oct 29, 2014 by Midtown, Hotel Management
We are so happy to hear that your stay was above your expectations and it sounds like you really enjoyed your time with us. It's wonderful for us to have made you so comfortable when you are so far from home. Thank you!