Exterior

Reviews of Holiday Inn Express Philadelphia-Midtown, an IHG Hotel

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1000 reviews" "
Rating 8 - Good. 348 out of 1000 reviews" "
Rating 6 - Okay. 77 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Karla

Traveled with family
Liked: Staff & service
Breakfast totally great! Room quite old and dark with low ceiling. Staff great. The breakfast omg stay here just for that!!!
Stayed 2 nights in Mar 2024
Response from Alexandra on Apr 16, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Ricardo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly.
Stayed 5 nights in Apr 2024
Response from Alexandra on Apr 15, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okay

Deadre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and best part of the stay. There were guests next door practicing their guitar all night. The walls must be super thin because it sounded like they were in my room. Security eventually to their room and politely asked them to quiet down which was much appreciated. Unfortunately, I didn't get much rest.
Stayed 1 night in Apr 2024
Response from Alexandra on Apr 15, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. We sincerely apologize for the neighbor next store. We wish we could have addressed the issue sooner. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

anthony c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 4 nights in Apr 2024
Response from Alexandra on Apr 9, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okay

Jena

Stayed 1 night in Mar 2024
Response from Alexandra on Apr 12, 2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay for the price.
Stayed 1 night in Apr 2024
Response from Alexandra on Apr 9, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Yvonne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERY staff member was SUPER nice. Breakfast area and options are great. Room was fine.
Response from Alexandra on Apr 4, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are helpful. Breakfast was good. Parking was convenient and timely. Hotel guests must valet park but sometimes parking staff were not clear with instructions for parking.
Stayed 4 nights in Mar 2024
Response from Alexandra on Apr 4, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Marion, Cockeysville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, clean rooms
Stayed 1 night in Apr 2024
Response from Alexandra on Apr 4, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Ashley

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Thais

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional, efficient and friendly. Dawn in the front desk is amazing!
Stayed 2 nights in Mar 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff is friendly. Parking is close and convenient but the elevator wasn’t working which meant we had to go up and down 5 flights of stairs. It was not fun doing that with luggage.
Stayed 1 night in Mar 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. We sinceraly apologize about the elevators that are being upgraded in the parking garage by Patriot Parking. We do have two golf carts available to help you bring your luggage up to your car.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okay

Beverly

Traveled with family
Liked: Cleanliness, staff & service
Our room key was given to another customer and he walked in our room. They corrected it quickly. Garage pass didn't work. Not sure what happened with Expedia but I reserved 2 rooms and they only had 1 for me.
Stayed 1 night in Mar 2024
Response from Alexandra on Apr 1, 2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 Okay

Shawntay

Disliked: Cleanliness
Need better parking
Stayed 2 nights in Jan 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Masakazu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast very nice staff also they have dove products on the premises. Glad I came❤️❤️❤️❤️❤️❤️❤️❤️❤️
Stayed 1 night in Mar 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Troy, Bixby

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Breakfast was amazing, staff was extremely nice and beds were very comfortable. Definitely would recommend!
Stayed 1 night in Mar 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. We are happy to hear how much you enjoyed the breakfast, staff and comfortable beds. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there 2 nights with the family and it was close to all the attractions.
Stayed 2 nights in Mar 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Alyson

Traveled with family
Our stay here is very pleasant. Right in the heart of the downtown area!
Stayed 1 night in Mar 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Ainura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Jaden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and kind. The breakfast is amazing. The room offers two types of pillows, firm or soft. It was probably the best hotel stay I have ever had.
Stayed 3 nights in Mar 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities
The service was great. They did all what was possible helping us when the garage elevator was broken
Stayed 1 night in Mar 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

YUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a great breakfast that the staff was constantly restocking. Absolutely the best choices Ive seen since before covid. The rooms were cozy and the pillows were amazing. It is within walking distance to so many fun things in Philly. Parking was not spectacular but in a city I dont think it always is. Gwen at the front desk was so sweet and friendly. Would definitely recommend.
Stayed 1 night in Mar 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Li

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, walkable to major sites. Good breakfast. Will return
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

nancy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alexandra on Mar 5, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alexandra on Mar 5, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Nina

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Stayed 1 night in Mar 2024
Response from Alexandra on Mar 5, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okay

Tim

Stayed 1 night in Feb 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Miriam, Woodbridge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and helpful staff.
Stayed 1 night in Feb 2024
Response from Alexandra on Feb 19, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Laura

Stayed 1 night in Feb 2024
Response from Alexandra on Apr 1, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okay

Nicole

Business traveler, Traveled with partner
Liked: Cleanliness
Easy to find. Parking was a bit tough, parking attendants were hard to understand (limited english). The woman at the desk was not very polite, didnt tell us anything (what time breakfast was, hours pool was open, etc). When going back to our room after attending an event, hallway reeked of marijuana and people in room near us were extra loud
Stayed 1 night in Feb 2024
Response from Alexandra on Feb 12, 2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in Center City and is convenient to many downtown attractions. The staff are friendly and went out of their way to make sure that our stay was comfortable.
Stayed 2 nights in Feb 2024
Response from Alexandra on Feb 12, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Benjamin

Very helpful and attentive staff, everything you would expect at this price.
Stayed 2 nights in Jan 2024
Response from Alexandra on Feb 5, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Marcy

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alexandra on Feb 5, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Alexandra on Feb 5, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Jonathan

Stayed 1 night in Jan 2024
Response from Alexandra on Feb 5, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alexandra on Feb 5, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Alexandra on Jan 17, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Yongfang

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel's location is very convenient for shopping and dining. The staff are very friendly and professional.
Stayed 2 nights in Jan 2024
Response from Alexandra on Jan 17, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 Poor

Andy

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Avoid
Lots of problems. Staff very unknowledgeable and unwilling to figure things out. Very dismissive. Simple questions like where do I park my car during check in. Hotels.com description not accurate… meeting rooms not available for general use or work. So if you are traveling with family and need a quiet place, look elsewhere. Breakfast was stale week old donuts and pancakes and fake eggs. Sink and shower did not drain the whole time I was there.
Stayed 1 night in Jan 2024
Response from Alexandra on Jan 17, 2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.In regards to the meeting space, we let you use this space at no cost so that you could practice your instrument. No where on any of our websites does it say meeting space is free. This space is booked in advance through our sales department. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
It had a great location near my daughter’s dorm! Very friendly staff, great breakfast! A little older decors but clean!
Stayed 4 nights in Jan 2024
Response from Alexandra on Jan 17, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Oberetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Alexandra on Jan 17, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Alexandra on Jan 17, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Mandypants

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was amazing. Easy walking to lots of parks, restaurants and nightlife. The front desk staff was super friendly too! We will definitely pick this hotel again.
Stayed 1 night in Dec 2023
Response from Alexandra on Jan 5, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Audrey

Stayed 1 night in Dec 2023
Response from Alexandra on Jan 5, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Alexandra on Jan 5, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great staff!
Stayed 1 night in Dec 2023
Response from Alexandra on Jan 3, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Nikolay

Stayed 1 night in Dec 2023
Response from Alexandra on Feb 5, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Mark

Stayed 2 nights in Dec 2023
Response from Alexandra on Feb 5, 2024
Thank you for choosing the Holiday Inn Express Midtown Philadelphia and thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.