Ratings based on 490 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Convenient location

Posted Oct 21, 2014
10 minute walk to the surrounding touring area. Quiet location overall. Small bathroom, but fully functional and fulfills the purpose of a place to rest. Staff is great and quick. Complimentary WiFi and breakfast are bonus.
Comment from Hotel Management
Oct 22, 2014 by Midtown, Hotel Management
Thank you for telling us about your stay and how convenient it was to the tourist areas for you. We think our staff is great, and we like hearing your opinion of them as well, we will share your comments with all of them. Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler

Quality and affordability.

Posted Oct 19, 2014
I chose this hotel for the price and convenience. It is located close to the Broad Street subway line, which makes it easy for you to get to the sports complex for games or concerts. It also has an attached parking garage, where the rate is $25 per day. The hotel is currently undergoing renovations, and the noise was disturbing. When I asked to have my room changed, the staff was able to find a better room for me. The remodeled rooms are furnished nicely and are very clean.
Comment from Hotel Management
Oct 23, 2014 by Midtown, Hotel Management
It's great to hear that even though you chose us for price and location, we could were better than that. It's good to hear that we could accommodate your request to move and that you enjoyed the renovated rooms.. Thank you for letting us know, we appreciate it!
3 out of 5
by A verified traveler from C

Twin beds in my room are not acceptable

Posted Oct 10, 2014
I didnt realize they were tein beds until 1am when i returned to my room. Had to be up early and changing rooms would have been difficult.
Comment from Hotel Management
Oct 14, 2014 by Midtown, Hotel Management
A room with two double beds is considered the standard room and we are sorry to hear that you were unhappy with two beds in the room. Thank you for taking the time to let us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great price in a great location

Posted Sep 23, 2014
Pros: Location of hotel was great. Right in the middle of everything but not crazy expensive like all the rest in the area yet a very nice hotel.
Cons: It would be nice to have a refrigerator in the room.
The hotel is undergoing renovations but I didn't hear any noise while there. I was given one of the newly renovated rooms. It was nice and clean. Bed and pillows were comfortable. The knob on the AC vent was broken so the first time we tried to turn it down it didn't work. Once we figured out how to make it work it was fine. We didn't discuss this with the hotel staff or I'm sure they would have accommodated us. We got there right at check in time and there was a long line but the staff was great. Very friendly and efficient.
Comment from Hotel Management
Sep 26, 2014 by Midtown, Hotel Management
It's great to hear that we surpassed your expectations during your stay at the Holiday Inn Express Midtown and that you enjoyed the area around the hotel. We are adding more fridges on a regular basis, and we do have a limited number available by request for our guests, sorry to hear there were none available for you. Thanks for letting us know about your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Central to Constitution Hall etc.

Posted Sep 20, 2014
Really great location. breakfast was more than adequate and staff were great. Only knock I have is no fridge or safe in room, but I beleive you can request a fridge.
Comment from Hotel Management
Sep 25, 2014 by Midtown, Hotel Management
We are happy to hear that the staff was great and you enjoyed the location of the hotel. We do have rooms with fridges, and are adding more as we can, and yes, we do have a limited number available for request as well. There are safe deposit boxes available for guest use at our front desk should you need them. Thanks for letting us know about your visit!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2014
Pros: Breakfast and locatin
Cons: Air con. was very noisy. Carpet was old and it was not too muc clean.
Location: Location is very good. It is near the City Hall and metro station and a lot of interesting places.
l and my wife and my son went to philadellpha to visit the hisorical places for 3 days. It was a good experiance for us and we have e good time. Tank you so much for Expedia cooperation.
Comment from Hotel Management
Sep 2, 2014 by Midtown, Hotel Management
We are glad that you enjoyed our rich historical areas while you were at the hotel, and apologize for anything that was lacking during your visit. Thank you for sharing with us!
4 out of 5
Recommended
for Other
by A verified traveler from New York, NY

Great gem in the gayborhood

Posted Aug 28, 2014
Pros: Location, Free Breakfast
Cons: Elevators too slow, A/C didn't get room cool enough
Location: Gay Bars - In the heart of the gayborhood
Great location for what I came to do in Philly, which was go to gay bars in Philly.
Comment from Hotel Management
Sep 2, 2014 by Midtown, Hotel Management
We are glad that you had such a great time in the neighborhood during your stay with us. We are happy to hear that we are a "gem"... Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Located near everything downtown.

Posted Aug 18, 2014
Hotel was always clean, staff was very helpful with anything we needed.
Comment from Hotel Management
Aug 20, 2014 by Midtown, Hotel Management
Great, great and great! All the basics covered and you were near everything downtown. It's great to hear that we did good. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Nice Hotel

Posted Aug 18, 2014
Pros: The staff and location
Cons: How the hotel looked. Not very modern
Location: Everything in Philadelphia- EVERYTHING. perfect spot for a hotel
They're apparently in the middle of renovating and I will attribute any poor appearance of the hotel to this. The hotel staff were incredibly nice and helpful. I didn't have any issues and they were very accommodating to our needs.
Comment from Hotel Management
Aug 20, 2014 by Midtown, Hotel Management
Thank you and thank you. Incredible nice and helpful is high praise and we are glad they could accommodate your needs. We are renovating our guest rooms and hope that you can come back when the project is completed.
5 out of 5
Recommended
for Families
by A verified traveler

Mother/daughter getaway!

Posted Aug 17, 2014
Pros: The outdoor pool on a warm August evening!
Cons: Lobby area a bit dated and cramped
Location: Restaurants of all types nearby; access to sightseeing bus to attractions
Hotel a very pleasant surprise-room was lovely-spacious, comfortable, clean, well-equipped The location was as close to perfect as you could get, and a quick ride to/from the airport
Comment from Hotel Management
Aug 18, 2014 by Midtown, Hotel Management
We are very happy to have been a part of such a lovely time for the two of you. Thank you so much for sharing with us! and we hope to see you back since it was such a hit!