Ratings based on 992 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Nice Hotel

Posted Jul 31, 2015
Pros: The location, it was very easy to find. I also liked that they had a small van that drove us to the concert.
Cons: The only thing I thought could use a bit of improvement was the water pressure.
Location: The reason for my choosing this hotel is the closeness to all the sports facilities. Specifically the Wells Fargo center.
We had a nice stay at this hotel. It is located within blocks to all the sports facilities.
3 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Nice hotel close to the stadium.

Posted Jul 15, 2015
Pros: Nice rooms and staff.
Cons: Need to offer free breakfast for guests since there are no nearby restaurants. Need to offer free shuttle both to and from airport.
Location: Bad location unless you are going to a ballgame. No restaurants outside the hotel or stores withiin walking distance. My husband is handicapped .
Very nice hotel with friendly staff. Clean rooms and very helpful staff. We were there for five days on our vacation.
Comment from Hotel Management
Jul 26, 2015 by Manager, Hotel Management
Hello Gwen, Thank you for your 5 days stay here at Holiday inn and for taking the time to let us know that we have met your satisfaction. We hope to serve you again in the near future. Thank you for your business.
5 out of 5
Recommended
for Families
by A verified traveler from Phoenix, AZ

Nice hotel close to Wells Fargo Arena

Posted Jun 28, 2015
Cons: The coffee/drugstore/soda & snack shop could stay open later. We returned late to hotel and wanted some cookies or chips and the store was closed.
Location: The hotel is within walking distance from the Wells Fargo Arena, the Eagles football stadium and the Phillies's baseball park.
I stayed only one night, attending a concert at the Wells Fargo Arena. Room was clean, beds were comfortable and staff was friendly and helpful. Hotel is within walking distance from arena
Comment from Hotel Management
Jul 10, 2015 by Manager, Hotel Management
Dear Guest, Thank you for staying at our hotel. I am pleased that you were comfortable during your visit. We hope to see you again. Thank you for your business.
3 out of 5
Recommended
for Everyone
by A verified traveler from Middletown CT

Vicinity of hotel to the ballpark was great!

Posted Jun 21, 2015
Enjoyed the Phillies baseball games, the menu in the bar/restaurant was too limited, and didn't care for the snide attitude I received from one of the front desk staff when I requested the concierge to drive my mom to the ballpark.
Comment from Hotel Management
Jul 10, 2015 by Manager, Hotel Management
Hello Alison, I am glad that you enjoyed the games. I apologize however that you were displeased with the manner you were attended by our front desk. Your feedback will be escalated, this will surely be verified by our management and addressed accordingly. I appreciate your helpful comment on the meal selection, trust that this is checked by our management as well. thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2015
Pros: very comfy bed, nice to have mini fridge, microwave and coffer maker in room, waking distance to the park
Cons: the walls and doors are thin, near the elevator and could clearly hear every conversation the bathroom is very tiny, a pocket door would hel
Location: all the sports arenas are right there, Fairmont Park was pleasant
one night for phillies game, met family for the game, dinner at L'Angolo
Comment from Hotel Management
Jun 18, 2015 by Manager, Hotel Management
Dear Guest, Thank you for staying with us when you visited your family. We hope to serve you again on your next visit. Warm regards from our staff and management team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Köln

Super Hotel für den Besuch von Sportveranstaltunge

Posted Jun 5, 2015
Gutes Hotel, freundliches Personal mit hervorragender Lage, um Baseball, Eishockey, Basketball oder American Football zu besuchen.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2015
It was ok. Busy place w/many events going on. Hotel had to primarily operate w/one elevator for the weekend.
Comment from Hotel Management
Jun 18, 2015 by Manager, Hotel Management
Dear Guest, Your satisfaction is very important to us, thank you for sharing your feedback. I hope you were comfortable with us, please do call our attention on your next visit if you need assistance. Thank you for your business.
3 out of 5
by A verified traveler

Posted Jun 1, 2015
Would not recommend this Hotel during Philly's football and or baseball games as they rent out the parking lot to the people going to the games. If you are driving the closest parking spot is will north of the freeway. You would think they would designate parking for guest. After the game the hotel becomes a big party house. I've stay here on four different trips and will not be staying here any longer.
Comment from Hotel Management
Jun 18, 2015 by Manager, Hotel Management
Dear Guest, Thank you for your feedback, I am very concern about your comment on the parking lot being rented out to non-guests during occasions. This matter will be escalated to management for verification. I apologize further for the inconvenience caused to you by the level of noise from other guests. Trust that this is addressed accordingly. We hope to serve you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Ontario Canada

Front desk staff need some training

Posted May 18, 2015
Drove all night to get to the hotel so we could check in and get to the game. The female staff at the front desk said we couldn't check in as there were no rooms. She didn't check and wouldn't even try to help. I then said we would go to the ballgame and check in when it was done. She rudely said well maybe you can.......maybe you will have to wait. The game ended at 4pm......we checked in and the front desk staff was much kinder and helpful then the miserable young woman who we had dealt with earlier
Comment from Hotel Management
May 28, 2015 by GRM, Hotel Management
Hello Lori, I am very sorry that your initial experience when you arrived and check in was not an entirely pleasant experience. Trust that your feedback will be escalated and verified. Our management takes guests’ concerns very seriously as we value your business. I am pleased that you were attended accordingly when you arrived from the game. Thank you for taking the time to share your experience. We hope to see you again.
4 out of 5
Recommended
for Getaway With Friends
by Holly

Posted May 1, 2015 on Hotels
Comment from Hotel Management
Jul 11, 2015 by Tushar, Hotel Management
Hello Holly, I am pleased that we have met your satisfaction when you stayed with us. Thank you for choosing Holiday Inn. It would be another great opportunity having you again.