Ratings based on 721 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Reading, PA

Excellent Location

Posted Jul 21, 2014
Pros: The room was very clean, comfortable, with everything we needed, refrigerator, microwave, etc.
Cons: We would have rented a movie to watch in the evening, but this wasn't available.
Location: The location to the Wells Fargo Center, the Link, Citizens bank park was perfect.
My teenage son was rather bothersome, calling the front desk, first for additional pillows, then for an extra blanket, in the morning for more towels. The staff was always pleasant and friendly.
Comment from Hotel Management
Jul 21, 2014 by Hotel Staff, Hotel Management
It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We look forward to your next visit!
1 out of 5
by A verified traveler

stay in one night, charge for 2 nights

Posted Jul 19, 2014
stay in one night, charge for 2 nights stay in one night, charge for 2 nights stay in one night, charge for 2 nights stay in one night, charge for 2 nights
Comment from Hotel Management
Jul 21, 2014 by Hotel Staff, Hotel Management
I am so sorry that you were double charged. I assure you that this was unintentional and that we will be happy to address this situation. Thank you for sharing your review and I look forward to fixing the problem that occurred when we have the opportunity to speak again. We hope to see you again soon!
3 out of 5
by A verified traveler

Posted Jul 13, 2014
Cons: Airconditioning was very loud.
Location: Very good Italian restaurant is nearby.
The first room offered smelt by smoking. The staff was excellent and offered us new room and in addition complimentary breakfast.
Comment from Hotel Management
Jul 16, 2014 by Hotel Staff, Hotel Management
Thank you for your review and comments regarding your stay. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

Perfect location for all Philly pro sports!

Posted Jun 29, 2014
Pros: Clean and comfortable with a bar and restaurant. Very short walk to Citizens Bank stadium.
Cons: Check in at 3 instead of 4.
Location: All pro sports are steps away and downtown Philly is a short drive.
Very clean and comfortable hotel where I had a perfect view of the fireworks after the Phillies game.
Comment from Hotel Management
Jun 30, 2014 by Hotel Staff, Hotel Management
Thank you so much for your kind comments and review regarding your most recent stay with us. It means a lot to us that you've allowed us to be such an important part of your visit to the area, and we thank you for sharing your five star experience!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. It was great to have parking.

Posted Jun 25, 2014
Pros: Free parking.
Cons: Complimentary Breakfast.
Location: Location is o.k.
The staff was polite and upbeat. I'm used to a complimentary breakfast. They made up for it, a little bit with the free parking.
Comment from Hotel Management
Jun 27, 2014 by Hotel Staff, Hotel Management
I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by Nicole

Great hotel close to the stadiums

Posted Jun 17, 2014
Everyone was very friendly and courteous. Even brews Starbucks coffee!
Comment from Hotel Management
Jun 18, 2014 by Hotel Staff, Hotel Management
I am thrilled to see that you enjoyed your time at the hotel! Thank you for taking the time to share this five star experience with our management, staff, and future guests. We can't wait to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2014
close to the ball park field and nice employees, near Pastaficio.
Comment from Hotel Management
Jun 17, 2014 by Hotel Staff, Hotel Management
Thank you for taking the time to share your experience with us! I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!
4 out of 5
Recommended
for Everyone
by Rosa from california

Excellent location for game

Posted Jun 15, 2014
Great location if going to any of the stadiums.. All you have to do is walk and you are there .. Covenience ..
Comment from Hotel Management
Jun 17, 2014 by Hotel Staff, Hotel Management
Thank you so much for taking the time to share your experience with us! We are happy to hear that you found the location to be so convenient for your needs. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by gloria

Cozy

Posted Jun 12, 2014
The staff was friend. The place was clean. I have a quiet time.
Comment from Hotel Management
Jun 13, 2014 by Hotel Staff, Hotel Management
Thank you so much for taking the time to share your experience with us! We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by Dawn from Pennsylvania

Great place to stay for the game.

Posted Jun 4, 2014
Pros: A good restaurant and bar right on premises. Very friendly staff and nice comfy beds.
Cons: The pillows. I did not like them at all. I have a bad neck and days later it still hurts because of the terrible pillows I slept on .
Location: On the same block as Citizen's Bank Park. And although we were there for a baseball game I'm sure football season is just as good because the stadium.
We booked a room here because my husband and I were going to a baseball game at Citizen Bank Park. We had a long ride home so I thought it was best we stayed overnight. What a great decision. The hotel is a 2 or 3 minute wlk to the ball park. It can't get any closer. There is also a pretty good bar and restaurant in the hotel so we weren't starving when we were there and didn't have to drive for food. Friendly people both in the restaurant and at the front desk. Overall this was a great experience.
Comment from Hotel Management
Jun 5, 2014 by Hotel Staff, Hotel Management
We are so glad to hear from you and to learn that we were able to give you a pleasant experience. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. We look forward to your next visit!