Ratings based on 429 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
64% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Bermuda

Posted Feb 24, 2015
Pros: The price and it's location to the airport.
Cons: Allow for early checkin if rooms are available and the products they use to clean the carpet has a very strong smell
Location: I have a child at Temple Unv. It is just 30mins away , 20mins or less from a shopping area and restaurants
I'm glad it was just a short trip. I arrived early and was hoping they may be able to check me in early even though I saw a lot of empty rooms. Not the case so I had to go and do something for 6hrs until it was time to check in .
1 out of 5
by A verified traveler

The worst ever!

Posted Feb 1, 2015
It was such a bad hotel, we couln't stay and had to find another hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2015
Unexpectedly good breakfast! Shuttle every 30 minutes. Not the Ritz but who cares!
2 out of 5
by A verified traveler

Needs upgrading rooms very old , carpet, paint in

Posted Nov 20, 2014
The motel is very old and needs paint and clean up
Comment from Hotel Management
Nov 22, 2014 by Rovena Mitchell, Hotel Management
Goodmorning, Thank you for responding to our survey. Please accept my apology. Sincerely, Rovena Mitchell-GM
2 out of 5
by A verified traveler

Posted Nov 8, 2014
Dirty, smelly. Shuttle ok. TV awful. Breakfast ok.
Comment from Hotel Management
Nov 22, 2014 by Rovena Mitchell, Hotel Management
Goodmorning, Thank your for responding to our survey. I will speak to our housekeeping supervisor about the condition of your guest room. Please accept my apology. Sincerely, Rovena Mitchell
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa, FL

Convenient hotel with food.

Posted Nov 6, 2014
Lovely hotel staff greeted us . Great hot food for hungry travellers. comfortable beds. Clean shower and bathroom.
Comment from Hotel Management
Nov 22, 2014 by Rovena Mitchell, Hotel Management
Goodmorning, Thank you for responding to our survey. We are so pleased you enjoyed your stay, and look forward to your next visit. Sincerely, Rovena Mitchell-GM
Comment from Hotel Management
Nov 22, 2014 by Rovena Mitchell, Hotel Management
Goodmorning, Thank you for responding to our survey. I am so pleased you enjoyed your stay and we look forward to your next visit. Sincerely, Rovena Mitchell
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 29, 2014 on Hotels.com
1 out of 5
by A verified travelerfrom Los Angeles, CA

Disgusting. Hair all over bed.

Posted Oct 27, 2014
Pros: Shuttle service to and from airport. In fact they were even willing to drop us off at a car rental location instead of the terminal
Cons: Room cleanliness. Carpet and wallpaper that still has the smell of smoke.
Location: Close to the airport, nothing else near by.
We weren't expecting much. Just a simple motel by the airport for one night sleep, but... The room was really disgusting. We had requested a non-smoking, king bed. We got a room with two double beds, no big deal. But what was a big deal is It REEKED of stale smoke as if the room used to be a smoking room and they failed to take out the carpet or repaint when they converted it to a non-smoking room. EVEN WORSE, one of the double beds had what looked like dog hair ALL over the comforter and spreading onto the pillows and sheets. It was clear that the maid had only cleaned the bed that looked slept in by the previous tenant. In the morning when we checked out, I told the front desk about the hair and the hostess really didn't care, nor apologize. In fact, she even said in a tone suggesting she didn't believe me that, "we don't allow dogs in our rooms". Well clearly your customers don't listen to your rules about animals or smoking. The walls are VERY thin and you can hear every event (down to bathroom trips in the middle of the night) happening in rooms above and beside your own. At least the bathroom was clean. I considered sleeping in there on the floor instead of the bed.
Comment from Hotel Management
Oct 31, 2014 by Rovena Mitchell, Hotel Management
Goodmorning, Thank you for responding to our survey. Please accept my apology for your stay. I am so sorry for the problems you incurred during your recent visit. Sincerely, Rovena Mitchell-GM
2 out of 5
by A verified travelerfrom washington

Very easy access to airport rental car return.

Posted Oct 25, 2014
Pros: It had easy access to the airport, and parking close to our room,
Location: I don't know
The office smelled of smoke. I didn't feel safe there. I've stayed in Quality Inns that we're much nicer. It was clean, but the bedspread had a cigarette burn even though it was a non smoking room. The skirt around the bed was unkept. When I opened the door it smelled of a strong fragrance as though something was being disguised. The ceiling had water damage, which makes me think the owners don't really care. The price was good but I'm thankful it was only one night.
Comment from Hotel Management
Nov 22, 2014 by Rovena Mitchell, Hotel Management
Goodmorning, Thank you for responding to our survey. Please accept my apology for and inconveniences you incurred during your visit. Sincerely, Rovena Mitchell-GM
3 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2014 on Hotels.com