Ratings based on 359 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler
Nice but noisy and a lot of upcharges.Posted Feb 23, 2015
Loud noises in alley from 11:30 pm to 1 am, we were on the 4th floor! At 415 am someone was at our door, when I went to look a paper came under the door. It was a bill for parking overnight ($40) for one night, I was told parking was free for guests by the valet. At 5 am they were breaking ice on the side walk for an hour, which sounded like a jackhammer in our room. We could not get roomservice because they have separate restaurants so we dined at the Tavern for dinner and then for breakfast buffet. While at breakfast we lifted a towel to get a slice of bread and a cockroach ran out! Spoke to manager at restaurant and he comped our meal. Asked to speak to a manager at the front desk regarding other issues, was told no manager on duty, but they would have them call me Monday. I explained about the parking bill and how valet said no charge. They did validate my parking. No call!
for Everyoneby A verified travelerfrom Ambler, Pa
Perfect LocationPosted Feb 23, 2015
Pros: The location was great.
This hotel is in the perfect location for a visit to Philadelphia. Plenty of restaurants and shops within walking distance. The hotel staff were friendly and the lobby decor is nice and modern. The room was clean and we had a relaxing stay.
for Couplesby A verified travelerfrom New Jersey
Great location to see city sitesPosted Feb 23, 2015
Pros: The location.
Cons: The parking garage was unbelievably congested and there was a long wait to drop off our car.
This hotel was close to great restaurants and within walking distance of a lot of the city's attractions. Our room was spacious and comfortable.
for Everyoneby A verified traveler
Wife's BDPosted Feb 19, 2015
This was our 2nd time back to Philly for my wife's BD weekend and so glad we chose the Radisson Blu again. Staff is wonderful, the hotel is beautiful and so close to everything! Can't wait to come back again!
by A verified travelerfrom Baltimore, MD
Valentines Day Get Away Gone AwryPosted Feb 18, 2015
Pros: Clean, well kept, very stylish and just generally nice. Right in the middle of the city, close to everything.
Cons: Everything listed above, their communication was poor. And some of their staff can't really be trusted.
Location: As I said previously, it's right in the middle of the city there's plenty to do in Philly. Ton's of restaurants, museums, and shopping.
The entire reason we were in Philadelphia, that I paid more to stay here was to go to the Prime Rib restaurant located in the hotel. Unfortunately because of a water main break the restaurant had to close for the day. Not such a big deal, accidents happen. My issue is that the water main break happened at 9/10 in the morning, and I didn't receive a phone call or any notification until about 4PM (10 minutes after we checked in. We were just barely able to find another restaurant for the evening (seeing as it was Valentine's day everything was booked solid), I was pretty livid. No one really seemed to care either which just made it worse. I do not recommend parking with the hotel. And if you do, do not leave any valuables inside. As a cherry on top of everything else when we checked out we discovered that one of the Valets (mandatory valet parking by the way) had decided to open up some of the chocolates and treats I'd gotten for my Girlfriend and have a little snack. It's not a huge deal, but I am extremely disappointed. What if we'd left something important in the car? For how much money I spent to be treated this way is ridiculous.
by A verified travelerfrom York, PA
Staff is great, room was uncomfortablePosted Feb 18, 2015
Our room was very dusty and the bed was extraordinarily hard. The staff was phenomenal and the hotel is beautiful but having allergies I can't stay somewhere so dusty. We woke up each morning sore from the mattress.
for Everyoneby A verified travelerfrom Florida
Very nice updated hotel with large room.Posted Feb 17, 2015
Hotel was a nice surprise. We liked the modern updates and the rooms were very spacious. The hotel staff was always friendly.
for Everyoneby A verified travelerfrom philadelphia
Good experience even though...Posted Feb 17, 2015
An old pipe in the building broke and the fire alarm went off at 10. The gym was nice and the rooms were clean.
for Couplesby A verified traveler
Posted Feb 17, 2015
Great Hotel, especially loved the fireplaces in the lobby.
for Everyoneby A verified traveler
I live in Philly, Stayed to be Close to EverythingPosted Feb 16, 2015
2nd time getting a room here for a night, super close to some really great spots. Super trendy and modern inside, rooms have been big, comfortable and clean. Will be back.