Ratings based on 911 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Phila

All was fine for a very short visit

Posted Apr 6, 2015
Pros: Bedding
Location: Good location. Close to a mall and walking to a WAWA
We checked in around 11 at night and left at 11 in the morning. Would have used the pool but it was a kids pool party so crowded. The neighbors were very noisy and the hotel was very good about changing our room. Bed comfy.
Comment from Hotel Management
Apr 8, 2015 by Nicolette, Hotel Management
Thank you so much for being our guest. We do apologize for the crowded pool and noise levels, but we are glad to hear that you enjoyed the comfy bed! We do hope to see you again in the future. Have a wonderful night! All the best, Nicolette Thompson Front Office Manager
2 out of 5
by A verified traveler

Posted Mar 21, 2015
My room wasn't clean, no water or cups were replenished. The room smelled, bathroom was dirty n soap scum all in the tub n walls. Room was dusty and blankets had stains on them.
Comment from Hotel Management
Mar 23, 2015 by Nicolette Thompson, Front Office Manager, Hotel Management
Thank you for being a guest at our hotel. We sincerely apologize for the issues that you experienced. I will discuss your comments with our Executive Housekeeper, and I assure you that a situation like this will not occur again in the future. We do hope that you give our hotel another chance when your travels bring you back to the area. Have a wonderful day. All the best, Nicolette Thompson Front Office Manager
2 out of 5
by A verified travelerfrom Toronto, Canada

Ask for a comfortable sleep rate bed.

Posted Mar 16, 2015
Cons: All beds need to be the same good quality comfortable in each room.
Location: The location is great.
Three adults checking in with one employee at the desk and on the phone. Be prepared to wait. Was given two double beds even though we paid extra for my adult daughter. Requested two queen beds but was told they don't have them. The room was very small as well as the beds. Beds were horrible!! Impossible for two adults to share double bed and be comfortable. The room was very hot so we turned up the air but it seemed to only blow cold air around 10am. The shower pressure was great but the water temperature kept going from hot to cold. The next morning the front desk employee told us we have to request a sleep rate bed. Apparently there are standard beds and sleep rate beds.
Comment from Hotel Management
Mar 23, 2015 by Nicolette Thompson, Front Office Manager, Hotel Management
Hello Marie, Thank you for being a guest at our hotel. We do sincerely apologize for the issues that you experienced and for any inconveniences that may have been caused. We do have two types of mattresses, standard and sleep number. After making a reservation, you may reach out to the Front Desk to request a specific mattress and to make any other requests. We do hope to see you again in the future, and if so, we plan to exceed your expectations! Have a wonderful day!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Phila. PA

Great time I was celebrating my birthday

Posted Mar 9, 2015
Pros: all the eminities
Cons: being a smoker and having to go outside during the night was the worst but only because it was cold
Location: Trevose could have ventured to many places very familiar with area
I enjoyed my stay and the other quest who stayed that wknd. A very friendly astmosphere.
Comment from Hotel Management
Mar 12, 2015 by Nicolette, Front Office Manager, Hotel Management
Hi DeDe, We are thrilled to hear that you enjoyed your stay! We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Feasterville , PA

Good hotel in Neshaminy Industrial Park.

Posted Feb 19, 2015
Very convenient hotel that is closed to all buildings in Neshaminy Industrial Park. Excellent rooms, good restaurant on premises
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Andreas, PA

Nice hotel with good commendations on site

Posted Feb 9, 2015
Pros: Rooms were very clean, lots of space and hotel was very nice. Staff was very friendly and helpful.
Nice hotel with good commendations on site such as restaurant and close to mall, stores. Rooms were very clean, comfortable and lots of space. Staff was excellent, restaurant service was very good, were able to have out lunch ready for us since we only had a short time for lunch. Hotel in general was very nice, clean and good hotel in stay at during travels.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom phila pa

Everything was perfect

Posted Feb 3, 2015
From the minute we walked throu the lobby our needs were met with excellent costumer service and good service . Everything we needed was there on the spot and they even called the room to make sure we didnt need anythibg else
4 out of 5
Recommended
for Families
by A verified traveler

Nice place with reasonable rate.

Posted Jan 25, 2015
Pros: Courteous Staff; resonable rates
Nice place with reasonable rate. WaWa nearby for ammenitites. Near the PA Turnpike & Neshaminy & Oxford Valley Malls.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Good Value

Posted Jan 24, 2015 on Hotels.com
Had an extended stay. Staff is very friendly and helpful . Rooms are adequate. Decor is dated. Room was mostly clean. Sleep number beds bit of a gimmick. Hard to operate. Would select regular bed next time. For the cost of stay, good value.
Comment from Hotel Management
Apr 4, 2015 by Nicolette, Hotel Management
Dear Guest, Thank you for telling us about your extended stay. Thank you for telling us your thoughts about the sleep number. We are very sorry that you did not enjoy the sleep number bed. We will use this feedback to make the necessary changes to the hotel to make it better for you, and future guests. Thank you for your time. We hope to see you again in the future. Sincerely, Radisson Philadelphia Northeast
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 21, 2015 on Hotels.com