Ratings based on 933 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from New york

Nice hotel about 15 min from sesame pl

Posted Jun 24, 2015
Hotel staff was nice, check in was fast and simple, room was clean. Had a sleep number bed but couldn't get it to work and it was really late so I didn't bother calling the front desk. All in all this is a nice hotel to stay in.
Comment from Hotel Management
Jun 30, 2015 by Nicolette, Hotel Management
Hello, Thank you so much for being our guest and for providing us with feedback. We are thrilled to hear that you enjoyed your stay! We do sincerely apologize for the issue regarding the sleep number bed and for any inconveniences that may have been caused. We hope to see you again soon. Have a great night! All the best, Nicolette Thompson Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice for the price

Posted Jun 18, 2015
Sleep number beds were very comfortable, the pool was nice and there wasn't too many people in it. Very nice staff. Only problem I had was the tv channels kept cutting in and out.
Comment from Hotel Management
Jun 23, 2015 by Nicolette, Hotel Management
Hi Ashley, Thank you so much for being our guest and for providing us with feedback. We are thrilled to hear that you enjoyed your time at our hotel! We do sincerely apologize for the issue regarding the TV signal and for any inconveniences that may have been caused. We do hope to see you again soon. Have a wonderful day! All the best, Nicolette Thompson Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Phila

All was fine for a very short visit

Posted Apr 6, 2015
Pros: Bedding
Location: Good location. Close to a mall and walking to a WAWA
We checked in around 11 at night and left at 11 in the morning. Would have used the pool but it was a kids pool party so crowded. The neighbors were very noisy and the hotel was very good about changing our room. Bed comfy.
Comment from Hotel Management
Apr 8, 2015 by Nicolette, Hotel Management
Thank you so much for being our guest. We do apologize for the crowded pool and noise levels, but we are glad to hear that you enjoyed the comfy bed! We do hope to see you again in the future. Have a wonderful night! All the best, Nicolette Thompson Front Office Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Very satisfied

Posted Apr 4, 2015 on Hotels
Personnel could not have been nicer
Comment from Hotel Management
Jun 13, 2015 by Nicolette, Hotel Management
Thank you so much for being our guest and for the wonderful compliment! Have a great night! All the best, Nicolette Thompson Front Office Manager
3 out of 5
Recommended
for Couples
by A verified traveler

a very poor nights sleep

Posted Mar 31, 2015 on Hotels
The mattress has a lot to be desired!! I woke up the next morning with a stiff back. My wife could not walk to the bathroom. This mattress should be thrown away and replaced... I am surprised that this condition was not addressed with complaints from other guests!! I am sure there were others!!!!
Comment from Hotel Management
Jun 6, 2015 by Nicolette, Hotel Management
Thank you very much for being our guest. We sincerely apologize to you and your wife for the issues that you experienced regarding the mattress in your guest room. We will work diligently to make sure that situations like this do not occur again in the future. We hope to see to you again. Please enjoy the rest of your weekend!
2 out of 5
by A verified traveler

Posted Mar 21, 2015
My room wasn't clean, no water or cups were replenished. The room smelled, bathroom was dirty n soap scum all in the tub n walls. Room was dusty and blankets had stains on them.
Comment from Hotel Management
Mar 23, 2015 by Nicolette Thompson, Front Office Manager, Hotel Management
Thank you for being a guest at our hotel. We sincerely apologize for the issues that you experienced. I will discuss your comments with our Executive Housekeeper, and I assure you that a situation like this will not occur again in the future. We do hope that you give our hotel another chance when your travels bring you back to the area. Have a wonderful day. All the best, Nicolette Thompson Front Office Manager
2 out of 5
by A verified traveler from Toronto, Canada

Ask for a comfortable sleep rate bed.

Posted Mar 16, 2015
Cons: All beds need to be the same good quality comfortable in each room.
Location: The location is great.
Three adults checking in with one employee at the desk and on the phone. Be prepared to wait. Was given two double beds even though we paid extra for my adult daughter. Requested two queen beds but was told they don't have them. The room was very small as well as the beds. Beds were horrible!! Impossible for two adults to share double bed and be comfortable. The room was very hot so we turned up the air but it seemed to only blow cold air around 10am. The shower pressure was great but the water temperature kept going from hot to cold. The next morning the front desk employee told us we have to request a sleep rate bed. Apparently there are standard beds and sleep rate beds.
Comment from Hotel Management
Mar 23, 2015 by Nicolette Thompson, Front Office Manager, Hotel Management
Hello Marie, Thank you for being a guest at our hotel. We do sincerely apologize for the issues that you experienced and for any inconveniences that may have been caused. We do have two types of mattresses, standard and sleep number. After making a reservation, you may reach out to the Front Desk to request a specific mattress and to make any other requests. We do hope to see you again in the future, and if so, we plan to exceed your expectations! Have a wonderful day!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Radisson NE Philadelphia--Nice, Very Nice

Posted Mar 15, 2015 on Hotels
Corie at Check-In was excellent. Staff is very helpful and courteous. Gym and indoor pool is ample. This property is extremely convenient in the North Philadelphia "burbs" for numerous client businesses and access to the Turnpike.
Comment from Hotel Management
May 23, 2015 by Nicolette, Hotel Management
Our staff, especially Corey, thanks you for the wonderful compliments! We hope to see you again soon. Have a wonderful day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Phila. PA

Great time I was celebrating my birthday

Posted Mar 9, 2015
Pros: all the eminities
Cons: being a smoker and having to go outside during the night was the worst but only because it was cold
Location: Trevose could have ventured to many places very familiar with area
I enjoyed my stay and the other quest who stayed that wknd. A very friendly astmosphere.
Comment from Hotel Management
Mar 12, 2015 by Nicolette, Front Office Manager, Hotel Management
Hi DeDe, We are thrilled to hear that you enjoyed your stay! We hope to see you again soon.
4 out of 5
Recommended
for Families
by Kathleen from cheektowaga, new york

hockeybtrip

Posted Mar 7, 2015 on Hotels
sleep number beds were terrible, bathroom cleanliness was horrible
Comment from Hotel Management
May 16, 2015 by Nicolette, Hotel Management
Hello Kathleen, We sincerely apologize that you were not satisfied with the condition and cleanliness of the room. I will discuss your comments with my team, in hopes that during your next visit we will exceed your expectations. Have a wonderful day.