Ratings based on 923 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Phila

All was fine for a very short visit

Posted Apr 6, 2015
Pros: Bedding
Location: Good location. Close to a mall and walking to a WAWA
We checked in around 11 at night and left at 11 in the morning. Would have used the pool but it was a kids pool party so crowded. The neighbors were very noisy and the hotel was very good about changing our room. Bed comfy.
Comment from Hotel Management
Apr 8, 2015 by Nicolette, Hotel Management
Thank you so much for being our guest. We do apologize for the crowded pool and noise levels, but we are glad to hear that you enjoyed the comfy bed! We do hope to see you again in the future. Have a wonderful night! All the best, Nicolette Thompson Front Office Manager
2 out of 5
by A verified traveler

Posted Mar 21, 2015
My room wasn't clean, no water or cups were replenished. The room smelled, bathroom was dirty n soap scum all in the tub n walls. Room was dusty and blankets had stains on them.
Comment from Hotel Management
Mar 23, 2015 by Nicolette Thompson, Front Office Manager, Hotel Management
Thank you for being a guest at our hotel. We sincerely apologize for the issues that you experienced. I will discuss your comments with our Executive Housekeeper, and I assure you that a situation like this will not occur again in the future. We do hope that you give our hotel another chance when your travels bring you back to the area. Have a wonderful day. All the best, Nicolette Thompson Front Office Manager
2 out of 5
by A verified travelerfrom Toronto, Canada

Ask for a comfortable sleep rate bed.

Posted Mar 16, 2015
Cons: All beds need to be the same good quality comfortable in each room.
Location: The location is great.
Three adults checking in with one employee at the desk and on the phone. Be prepared to wait. Was given two double beds even though we paid extra for my adult daughter. Requested two queen beds but was told they don't have them. The room was very small as well as the beds. Beds were horrible!! Impossible for two adults to share double bed and be comfortable. The room was very hot so we turned up the air but it seemed to only blow cold air around 10am. The shower pressure was great but the water temperature kept going from hot to cold. The next morning the front desk employee told us we have to request a sleep rate bed. Apparently there are standard beds and sleep rate beds.
Comment from Hotel Management
Mar 23, 2015 by Nicolette Thompson, Front Office Manager, Hotel Management
Hello Marie, Thank you for being a guest at our hotel. We do sincerely apologize for the issues that you experienced and for any inconveniences that may have been caused. We do have two types of mattresses, standard and sleep number. After making a reservation, you may reach out to the Front Desk to request a specific mattress and to make any other requests. We do hope to see you again in the future, and if so, we plan to exceed your expectations! Have a wonderful day!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Phila. PA

Great time I was celebrating my birthday

Posted Mar 9, 2015
Pros: all the eminities
Cons: being a smoker and having to go outside during the night was the worst but only because it was cold
Location: Trevose could have ventured to many places very familiar with area
I enjoyed my stay and the other quest who stayed that wknd. A very friendly astmosphere.
Comment from Hotel Management
Mar 12, 2015 by Nicolette, Front Office Manager, Hotel Management
Hi DeDe, We are thrilled to hear that you enjoyed your stay! We hope to see you again soon.
5 out of 5
Recommended
for Couples
by lelefrom Bristol pa

great stay.....

Posted Feb 24, 2015 on Hotels.com
It was my husband birthday and the staff gave us 2 complementary drinks at the bar with no limit and breakfast for 2 buffet style or served our choice. It was a great stay and this was our 3rd time staying. Each time we were very satisfied.
Comment from Hotel Management
May 9, 2015 by Nicolette, Hotel Management
Happy belated birthday to your husband! We are glad to hear that you enjoyed your stay, and we look forward to seeing you again in the future!
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Feb 24, 2015 on Hotels.com
4 out of 5
Recommended
for Families
by Martin

This traveler left a rating score only Posted Feb 21, 2015 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Feasterville , PA

Good hotel in Neshaminy Industrial Park.

Posted Feb 19, 2015
Very convenient hotel that is closed to all buildings in Neshaminy Industrial Park. Excellent rooms, good restaurant on premises
5 out of 5
Recommended
for Couples
by Dolce

This traveler left a rating score only Posted Feb 18, 2015 on Hotels.com
1 out of 5
Recommended
for Couples
by A verified traveler

Review

Posted Feb 17, 2015 on Hotels.com
Was not satisfied,asked for a king size bed and got 2 double beds,bathroom wasn't all that clean and heater kept making a rattling noise.
Comment from Hotel Management
May 2, 2015 by Nicolette, Hotel Management
Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We also apologize for the cleanliness and condition of the guest room and for any inconveniences that may have been caused. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or after your next stay.