Ratings based on 912 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by A verified traveler

Clean and comfortable

Posted Jan 29, 2015
Very nice bed linens . Comfortable matress and plenty of pillows . Very attentive staff
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

nice hotel

Posted Jan 20, 2015
Pros: Location
Cons: No hot tub or Jacuzzi
Location: Too many to list perfect location
Great and close walking distance to south street and penns landing !
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel. Great location

Posted Jan 8, 2015
The Sheraton is a very nice hotel. Great lobby . good pool
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Close to everthing!

Posted Jan 2, 2015
great location to walk the city! Hotel was clean & in a very safe location.
5 out of 5
Recommended
for Families
by A verified traveler

the staff was great

Posted Jan 1, 2015
everyone was so welcoming and helpful. I was there with my Grand nieces for just one night and they put us near the pool for convenience. The pool was beautiful and warm and we had a grand time in it. The next day after breakfast one of the kids got sick, not from the food, just a bug and we needed to stay a little longer, the staff could not have been nicer. And the place is beautiful the kids said they felt like princesses.
1 out of 5
by A verified travelerfrom Los Angeles, CA

NO ROOM SERVICE

Posted Dec 28, 2014
I stayed from Dec 24th thru Dec 26th and they DID NOT have either room service nor was any of their restaurants open. It really sucked for me one of the joys to stay in a hotel is to have room service and they didn't have any, including Dec 24th & 26th that were not holidays. I hate them for that, I have to go out and find places to eat during Winter. I WILL NEVER STAY THERE AGAIN. EVER! Also they charge $9.96/day for Wi-Fi basic & $19.95 for streaming Wi-Fi. As far as I'm concerned I WILL NEVER STAY IN A SHERATON HOYEL EVER AGAIN.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stamford, CT

Hotel is within walking distance to downtown

Posted Dec 26, 2014
Pros: location
Cons: maybe free breakfast for weekend guests
Location: betsy ross house, elfred's alley, ben franklin house, independence hall all with 2 to 3 blocks
Very nice place to stay, convenient to downtown within walking distance. taxi service is excellant.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Posted Dec 1, 2014
Cons: Pool temperature was too cool.
Overnight stay following Thanksgiving day. Checked in early. Noon checkout is good timing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2014
Great hotel & staff! Excellent location!!! Beds are very comfortable. Rooms are very good and have Starbucks coffee. Very nice lobby with restaurant and Starbucks coffee shop.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for exploring the "city of brotherly love"

Posted Nov 30, 2014
Pros: Great location for accessing the historic district of Philadelphia and even "Centre City" was walkable from the hotel
Overall a good hotel with a nice pool and gym and our room was a good size. Bar meals in the evening were good value for a hotel but breakfast was expensive and there were no suitable Diners nearby as an alternative so a package including breakfast might be the way to go. Would stay there again.