Ratings based on 906 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Cologne

Nice Hotel, but.......

Posted Dec 11, 2014
Pros: Mainly I was happy with everything. Room was very clean and nice. Maid has done very well everything was clean.
Cons: However, at the front desk people were not helpful and nice wide. They are the people who do not have good spoken English offered no help.
Ich fliege wegen meiner Arbeit regelmässig nach Philadelphia. Hauptsächlich Ich war mit allem zufrieden. Zimmer war sehr sauber und schön. Zimmer Mädchen hat sehr gut alles sauber gemacht. Allerdings, am rezeption waren die Leute nicht hilfsbreit und nett. Die haben die Leute, die nicht gut English gesprochen habe keine Hilfe angeboten. Sonst war alles ok. Allerdings, Ich werde nicht mehr da ein Zimmer buchen, sondern Ich werde irgendwo anders buchen. Es ist nicht nur das Zimmer und die Sauberkeit wichtig, sondern freundlichkeit und Hilfsbereit zu sein ist auch sehr wichtig.
3 out of 5
by A verified travelerfrom Tokyo

ビジネス街の部屋広めのホテル

Posted Dec 11, 2014
Pros: 静か、ベルマンは親切です。帰りのタクシーの予約手配をやってくれました。
Cons: フロントスタッフが、観光旅行者向けのケアのスキルがあると助かります。
Location: チャイナタウンまで、なんとか歩けますが、テイクアウトだと冷えてしまいます。コンベンションセンターまで20分程度です。1ブロック先に、コンビニがあり、3ブロック以内に、ビール専門のストアとワインの専門店もあります。fedexまで2ブロックです。
出張のホテルとして3泊利用。部屋自体は快適でした。テレビ、インターネット、冷蔵庫、アイロンなど必要なものはそろっています。静かで、ベッドもちょうどいい堅さです。ホテル利用者にエアラインのスタッフが多いせいか、フロントの方の英語がやらら早くて、私には聞き取りづらかったです。また、地図を出して、場所を示して欲しい時に、簡単だからといって、口頭で済ませます。以外にこれがわかりづらい。地図に場所を示しても結構、大まかなポイントで、1ブロック分1周して探すことがたびたびありました。ホテルで食事をとるところが1箇所しかなく、軽食で済ませたいとか静かに食事したい場合に、好き嫌いは分かれます。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2014
Great modern and convenient hotel close to everything. Pricey to park, though.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2014
Pros: Clean, great hotel staff of
Location was great. Close to shopping and sites. Nothing more to add.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2014
Quick 1 night stay for philly marathon walking distance to rothman ice rink and marathon
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in central Philly

Posted Nov 24, 2014
Pros: Lounge cafe is too limited with staffing and food choices.
We only stayed one night but the Sonesta is definitely someplace I'll stay again when I'm in Philly. Staff was super friendly, room was clean and modern. I had no issues while staying the night - even got a late check out since I was running the marathon that weekend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cedar Rapids IA

Great location

Posted Nov 22, 2014
Loved the hotel, it was very clean and comfortable. The location of the hotel was great it was in walking distance of every place we wanted to go. The hotel staff was great they were able to help us with everything we needed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location/clean rooms

Posted Nov 20, 2014
It was my first time at this hotel, and I was pleased with my experience there.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom New York, NY

Average hotel close to city center

Posted Nov 17, 2014
Pros: Location
Location: Centrally located, close to the public transport, Rittenhouse Square (upscale dining and bars) as well as City Hall
The rooms are small (but clean) and equipped with very average amenities.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas, NV

Great location

Posted Nov 16, 2014
It is so easy to visit Philly without the hassle of renting a car. This hotel is right in the heart of downtown a few blocks from Rittenhouse Square where there are a ton of shops and delicious restaurants. A Starbucks right across the street too! It is also only a few blocks from the Regional Rail Line train station straight from the airport with no connecting trains. A great little sports bar with a fabulous happy hour and delicious burgers is right around the corner, Smiths. The concierge recommended it! Hotel staff are very friendly and more than willing to go the extra mile. Even brought us a wine opener!