Ratings based on 536 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Nice Hotel near city centre

Posted May 4, 2015
Pros: The location was far enough out to not be overrun by non-residents, but was close enough to the centre of town to facilitate all sight seeing easily.
Cons: My wife didn't like the room hairdryer which was incredibly dated and ineffective. The decor could do with a little uplifting on the bedroom floors.
Location: See above
We enjoyed our stay and generally felt very welcome and relaxed.
Comment from Hotel Management
May 12, 2015 by Rob, Hotel Management
Dear Sherlock, We'd love the opportunity to welcome you back! Safe travels.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia PA

Overall very nice with one unfortunate caveat

Posted Apr 27, 2015
Cons: See above. Valet parking fee is high
The hotel is very comfortable and the staff very helpful with one notable exception. We especially liked the buffet breakfast and easy access to public transportation. The exception noted above was the bartender in the Wine Bar at about 4 pm on Saturday. We went to the bar as the door was open but no one was in the room but us. We asked the bartender if he was open and he ignored us. When we asked again he said "the door was open wasn't it". When my husband said he thought maybe he was just setting up he said, looking at me, "she knows we are open". I said that was not clear. He was incredibly rude to us. We left and will not go to the restaurant or bar again (too bad because they have a great wine list). As I said the hotel was fine and this interaction contrasted with all our other interactions with staff.
Comment from Hotel Management
May 23, 2015 by Rob, Hotel Management
Thank you for your comments. I've alerted our Restaurant Manager of this incident, as it it completely unacceptable and not in keeping with our culture. I hope that you'll stay with us again sometime soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Excellent Hotel Experience!!!!

Posted Apr 13, 2015
One of the best hotel stays, I have experienced so far!!! The staff was great, amazingly clean rooms.Highly recommended. I have found my second home!!!!
Comment from Hotel Management
May 23, 2015 by Rob, Hotel Management
Thank you for this five-star rating, please return to see us soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Visiting upenn

Posted Apr 13, 2015
Wonderful - relaxing and luxurious - perfect night
Comment from Hotel Management
May 23, 2015 by Rob, Hotel Management
Thank you for staying with us, we hope to provide you with another "perfect night" sometime soon!
5 out of 5
by A verified travelerfrom NJ

Posted Mar 24, 2015
Excellent across the board. Highly reccommended but overpriced
Comment from Hotel Management
May 23, 2015 by Rob, Hotel Management
Thank you for staying with us! We appreciate the five star rating.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Convenient to U of Penn

Posted Mar 16, 2015
Pros: Quiet, comfortable with GREAT location. Short walk to the main and Hospital campuses
Cons: Nothing
Location: Its near Drexel and Penn. That's the draw for this hotel.
Good service, great location. Rooms are very recently renovated and well maintained. Breakfast buffet was good and typical of most of these buffets..
Comment from Hotel Management
May 12, 2015 by Rob, Hotel Management
Thank you for this five-star review! Please return soon.
5 out of 5
Recommended
for Families
by Jonathanfrom West Orange, NJ

Beautiful boutique hotel

Posted Feb 18, 2015 on Hotels.com
Great, friendly, service. My wife and I couldn't have been more pleased.
Comment from Hotel Management
May 12, 2015 by Rob, Hotel Management
We hope that you and your wife will return to see us soon! Safe travels.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Wonderful hotel near Penn.

Posted Feb 17, 2015
Pros: The University Club lounge is a wonderful place to relax. It has couches, a desk, comfortable chairs and fireplaces in a library setting.
Location: The location can't be beat if you want to be near Penn and the medical school and hospitals.
I've stayed here a number of times - always a good experience. There are a couple of restaurants - both are good. There's a business center with computers and printers. The rooms are comfortably sized with comfortable beds and the bath is good sized. The staff is always very friendly and helpful.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 17, 2015 on Hotels.com
Comment from Hotel Management
May 12, 2015 by Rob, Hotel Management
Thank you for this five-star review! Please return soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent place to stay near U Penn

Posted Feb 15, 2015
Pros: proximity to U Penn and very elegant/comfortable place
Cons: better food at breakfast
Location: excellent local for U Penn and great restaurants within walking distance as well. (eg Han Dynasty)
I was here for business 2x this year and booked it that second time because i knew that it would provide me with a comfortable sleep, elegant and convenient place to stay the night before interviews and a big test. It was excellent.