Great checkin. Shower and heat were broken. Apparently our room was over the ballroom. The partying vibrated our room, even the hallway outside our room. The DJ was audible in our room. After an hour I called the front desk, they said yes they knew and would ask the DJ to lower the volume. Thirty minutes later it was still loud and the front desk said they had asked the DJ to lower it and the party would be over soon. After 30 minutes I got dressed and went down there, they could hear it there too. Either the staff or manager apologized or offered to do anything, they said it’s almost over. How can you rent rooms were people can’t sleep.