Ratings based on 846 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Out of state

Posted May 21, 2015
Pros: Easy access with shuttle to and from airport. Could reserve a seat for the time needed for flight times. Good meals On site. Delightful, friendly.
Have to call for shuttle, about 20-30 minute wait. Very pleasant and organized driver.
2 out of 5
by A verified traveler

Posted May 21, 2015
rooms felt damp and humid. AC not working properly. Both treadmills at the gym were out of order.
2 out of 5
by A verified traveler

No internet or slow internet

Posted May 21, 2015
If you need internet in a hotel, stay away from this one: either not working or too slow to get any work done
1 out of 5
by A verified travelerfrom b

Terrible service and staff

Posted May 18, 2015
Terrible service and staff worst ever staff was very rude and ignorant
Comment from Hotel Management
May 20, 2015 by Lauren P, Hotel Management
Barb, I am terribly sorry to hear about your concerns regarding your recent visit. This is certainly very uncharacteristic of our staff, and I would gladly welcome any additional feedback that you could provide about your stay. While we wish your experience with us had been a better one, we appreciate you taking the time to review your visit and provide us with the opportunity to continually monitor and improve our product and services. We hope to have the chance to welcome you back again in the future.
Comment from Hotel Management
May 20, 2015 by Lauren P, Hotel Management
Barb, I am terribly sorry to hear about your concerns regarding your recent visit. This is certainly very uncharacteristic of our staff, and I would gladly welcome any additional feedback that you could provide about your stay. While we wish your experience with us had been a better one, we appreciate you taking the time to review your visit and provide us with the opportunity to continually monitor and improve our product and services. We hope to have the chance to welcome you back again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Clean quiet good parking and easy access to 95, the city and the Blue Route
Comment from Hotel Management
May 20, 2015 by Lauren P, Hotel Management
Thank you for taking the time to review your stay with us! We are thrilled that you found our hotel to be a convenient and enjoyable travel option, and we all hope to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Pros: The shuttle from the airport was very helpful.
Location: Close to the airport but nothing else.
Friendly staff, beds were not that comfortable. Clean.
Comment from Hotel Management
May 20, 2015 by Lauren P, Hotel Management
Thank you for your feedback! We apologize that you did not find our beds to be the most comfortable, but delighted that you otherwise enjoyed your stay. We hope to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport. Denny's nearby and a diner

Posted May 14, 2015
Pros: Clean room and beds. Roomy.
Cons: Communication with Expedia and the hotel.
Location: Denny's
We booked through Expedia and asked for two beds. When we checked in we found out that we only had a king bed. We told the staff that we booked for two beds but she told me that Expedia didn't make the change and they would have to charge us $50 to change the room. We decided not to spend the $50. When we returned later that evening, we had another girl at the desk. We asked her to change rooms and she did after we told her what happened. That is my only complaint. Hotel is close to airport and major highway but no noise in our room from traffic. Denny's is close by as is a diner but I don't recommend the diner to eat. Drive a little and find some better food and service.
Comment from Hotel Management
May 20, 2015 by Lauren P, Hotel Management
Thank you for your feedback. I want to assure you we are working diligently with Expedia to ensure that guest requests are properly conveyed to the hotel so that we can best serve all of our guests. We appreciate your patience, and your feedback in this matter, and we hope to welcome you back soon!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NEPA

Decent stop over place when working in Philly

Posted May 4, 2015
Pros: Free Parking, location relative to things I need to do.
Cons: Internet is TERRIBLE. The whole property is getting very beat up. I have seen this deterioration in the 4 years I have been frequenting Philly
Location: Coaches Bar (nice clean corner bar for food and beer) Iron Sport Gym is 5 minute drive and takes walk ins Wawa 2 blocks away
I stay here frequently when I work in Philly. The hotel is nothing special at all, its actually kind of beat up, but its location works for me and I like that its NOT in center city. Its got a decent corner bar a few blocks away (Coaches) that has good food and a decent beer selection (just don't go on Karaoke night), a Wawa nearby, and its got free parking which is rare near Philly. Its a short drive to a good gym in Essington, and pretty much anything else you need is 5 minutes away in Essington. BAD: The internet is 100% unreliable,drops out more than it works, its slow as dial up, so do not count on getting any work done in your room unless you use your phone or have a MiFi device. Upside: The staff is usually very nice, and the rooms are surprisingly clean given how beat up the hotel is getting. I have been staying here for years and you can actually watch this hotel get more beat up every visit.
Comment from Hotel Management
May 6, 2015 by Lauren P, Hotel Management
Thank you for your feedback. We appreciate you thoughtful comments, and apologize for any concerns you may have. We truly appreciate your time and business, and look forward to your next stay with us.
2 out of 5
by A verified travelerfrom london, uk

Dated hotel

Posted May 1, 2015
Lobby really dated, corridors have awful brown carpet. Room ok. Bathroom needs a bit of updating.
Comment from Hotel Management
May 13, 2015 by Lauren P, Hotel Management
Thank you for your feedback. We hope to have the chance to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2015
Nice. Close to airport. Wish they would have a small area to buy forgotten items.
Comment from Hotel Management
May 13, 2015 by Lauren P, Hotel Management
Thank you for your feedback. In the future, the hotel does provide a list of often forgotten items for our travelers at no cost, such as toothbrushes, toothpaste, razors etc. So, if there is anything you may have forgotten in the future, please inquire with the front desk to see if we may have the items you require! Regardless, we were glad to have you as our guest, and hope to see you again soon!
Comment from Hotel Management
May 13, 2015 by Lauren P, Hotel Management
Thank you for your feedback. In the future, the hotel does provide a list of often forgotten items for our travelers at no cost, such as toothbrushes, toothpaste, razors etc. So, if there is anything you may have forgotten in the future, please inquire with the front desk to see if we may have the items you require! Regardless, we were glad to have you as our guest, and hope to see you again soon!