Ratings based on 1,180 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Virginia

Great location--walk to historic sites

Posted Jun 29, 2015
Since we came to Philadelphia mainly to tour the major historic sites, this hotel was a great choice for us. We were able to walk to many of the areas around Independence Hall, and we were just around the corner from Sonny's (great cheesesteaks) and City Tavern, where we enjoyed a colonial-era meal. Our kids enjoyed the rooftop pool, and it stayed open late--bonus! The staff was friendly and helpful in finding places to eat.
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Nice Hotel near Historic Sites

Posted Jun 25, 2015
Pros: Accommodations and atmosphere.
Cons: Use address of entrance of to hotel.
Location: Historic sites and many very good restaurants.
Very nice hotel in short walking distance of historic sites. Accommodations nice and everything needed in room. Two negatives. Window in room had not been cleaned in a while. When sun shone through in morning you could see a dense film on the window. Entrance to hotel and parking is not same address as shows on hotel site. With multiple one way streets it is difficult to find on GPS. Both of these are minor issues. Overall, very nice and would stay there again and recommend to others.
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was in a great location.

Posted Jun 23, 2015
Pros: The liked the hotel staff.
Location: The location was awesome and provided for many places to walk to in historic Philadelphia.
I really enjoyed my stay there. The staff was very helpful and accommodating to me. I also enjoyed the restaurant. The food was great. I will come back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2015
We enjoyed our stay here and the location is very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hartford, CT

Nice hotel within a block of Independence Mall

Posted Jun 16, 2015
This is a pleasant, clean and recently remodeled hotel within easy walking distance of all the historical monuments and museums of Independence Mall.
Comment from Hotel Management
Jun 18, 2015 by John, Hotel Management
Dear Frank, Thank you for your feedback. I'm glad you enjoyed your stay and would agree that we are in the perfect location for visiting the many historical sites in the city. It's a great part of town. Thanks again and we look forward to your next visit. Regards,
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Basic

Posted Jun 16, 2015
The hotel did the job. I stayed here a couple of years ago when it was a Holiday Inn. Some of the rooms and the corridors look in a better state but still need some work.
Comment from Hotel Management
Jun 18, 2015 by John, Hotel Management
Dear Expedia.com Guest, Thank you for your feedback. All guestrooms and corridors were renovated in 2013 and 2014 and the place looks great. I'm sorry you didn't see it that way. Thanks again. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
Pros: The bed, I would like my bed at home to be as comfortable.
Location: excellent restaurants were nearby
The bed was extremely comfortable. The elevator had an unpleasant smell on one of the days of my stay but I could not determine why. That was the only unpleasant smell I encountered. They forgot to clean the room on my last full day there but since I'm quite tidy, I did not bother calling them to come clean when I arrived in my room late that evening. The staff were all very pleasant and welcoming.
Comment from Hotel Management
Jun 17, 2015 by John, Hotel Management
Dear Expedia.com Guest, Thank you for your feedback. I'm glad you enjoyed yours stay. I will definitely address the housekeeping issue you mentioned with the staff. My apologies. Thanks again and we hope to see you back sometime in the near future. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 13, 2015
The staff was exceptionally friendly and helpful.
Comment from Hotel Management
Jun 17, 2015 by John, Hotel Management
Dear Expedia.com Guest, Thank you for your feedback and great review. I will definitely share this with the team. Thanks again and we look forward to your next visit. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Brazil

Good location for visiting Phili historical sites.

Posted Jun 13, 2015
Lack of safe in the room and noise of nearby air-conditioning was a problem. Also noted the lack of a minibar.
Comment from Hotel Management
Jun 17, 2015 by John, Hotel Management
Dear Expedia.com Guest, Thank you for your feedback. While we don't have In Room safes we do provide safety deposit boxes at no additional charge. I hope that the team did explain that to you. Thank you again and we hope to see you back sometime soon. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from La Vernia, TX

very close to all the historical venues downtown

Posted Jun 12, 2015
Pros: The staff was friendly and very helpful and the cleaning staff was very efficient in keeping the rooms clean and the supply of clean towels ready.
Cons: If anything, check your bathroom fixtures. Our rooms bathroom had a crack in the wash bowl, it was repaired and did not leak, but was noticeable.
Location: Great location! Right downtown, couldn't be better.
Enjoyed the closeness of the hotel to all the historical venues downtown. Didn't have to take cabs to where we wanted to go. My 9 year old grandson enjoyed being downtown and also amazed at the 8th floor pool.
Comment from Hotel Management
Jun 17, 2015 by John, Hotel Management
Dear Jeanie, Thank you for your feedback and great review. I would agree that we are in a great location. We're so close to all the historic sites. Our roof top pool is always a hit with our guests and is a great place to cool off after a long day. Thanks again and we hope to see you back sometime soon. Regards,