Ratings based on 729 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice hotel for a walk to Independence Hall

Posted Jul 17, 2014
Pros: The location, people, and amenities for the price.
Cons: My husband would have loved to have a hot tub at the end of our long drive.
Location: Independence Hall, Liberty Bell, National Constitution Center, Reading Terminal Market, Hard Rock Cafe, China Town
I booked this hotel because of the location and price. It is located a short walking distance from Independence Hall, the Liberty Bell, the National Constitution Center, and Reading Terminal Market. We had plenty to do without driving in an unfamiliar city. Always a good thing! Parking was plentiful in the hotel's garage and the fee was not bad; they just added it to our hotel bill at the end. Very convenient. The room was clean, the beds were nice, the housekeeper was friendly and did a great job for us. The pool was on the roof and had a great view! The pool seemed clean and was a good size for a stretching out and doing a few laps, or just playing with my kids. We liked that the hallways and pool area were patrolled by security people. Check in and out were easy because the front desk clerks were both friendly and knowledgeable about prices, policy, and the area. Very nice. There was construction taking place at the entrance of the hotel, but it was always clear which door we could use to go in or out, so it was not a hindrance or even a nuisance at all. You have good people there doing a good job. Keep it up!
Comment from Hotel Management
Jul 22, 2014 by John, Hotel Management
Dear Expedia.com Guest, Thank you for your comments. I'm glad you enjoyed your stay. I would agree that we are in the perfect location for not only sightseeing but also dining and shopping. It's a great part of town. Thank you again and we look forward to your next visit. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from new york city

Perfect location for sight seeing

Posted Jul 8, 2014
Pros: Great location. Very nice improvements to the lobby area. Pool is small but good enough for a dip.
Cons: Breakfast buffet is over priced. Food was mediocre and there were flies hovering over the food.
Location: Location is perfect for sight seeing...near independence hall, liberty bell, ben franklins tomb and museums.
Overall it was fine. The hotel checked us in earlier than expected, which was nice since we drove from NYC. It was nice to be able to take a dip in the pool. We got wi fi with our room (no extra charge). We went to Philly with our bicycles so it was nice of the hotel to accommodate us with a room to store them overnight for 2 nights. You can hear the bathroom flushing next door, not a biggie for us...AC is a little louder than normal but did not bother us since our AC in a NYC apt. is as loud...Overall, we got a good deal and in return we got it for a good price.
3 out of 5
Recommended
for Everyone
by A verified traveler

Location Unbeatable

Posted Jul 7, 2014
Pros: Location.
Cons: So much - staff skills, service level. They don't even have milk for the lobby coffee. Renovations could be wrapped up.
Location: Liberty Bell, Penns Quarter, Philadelphia night life, Independence Hall, all the tourist sites really are just walking distance.
This hotel is located just blocks from the Liberty Bell & Independence Square, walking distance to Penns Landing and the nightlife. The roof top pool is excellent and has a great view of the 4th of July fireworks. Watching the fireworks while swimming in the pool is magnificent...on that 1 night a year. The rest of the time, this hotel leaves much to be desired. On-site parking is not included in the rate. The staff leaves much, much to be desired. And renovations which are expected to be completed in August 2014 may continue a bit longer. They don't even have milk for the lobby coffee. If you want luxury and comfort, go elsewhere. If you want bare-bones & cheap, go elsewhere. If you want a great location - this is the place.
Comment from Hotel Management
Jul 17, 2014 by John, Hotel Management
Dear Ajay, Thank you for your feedback. I'm glad you got to spend the 4th here in Old City. The roof top pool is a great place to watch the fireworks. I apologize for any issues you might have encountered with the staff. If you would like to elaborate on that please feel free to contact me directly. Again my apologies. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 6, 2014
Best area to stay in. With in walking distance to anything.
Comment from Hotel Management
Jul 10, 2014 by John, Hotel Management
Dear Kenny, Thank you for your comments. I would agree we are in a great location for not only sightseeing but also shopping and dining. It's a perfect part of town. Thank you again and we look forward to your next visit. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location- wish they had a breakfast with the

Posted Jul 1, 2014
Great location and good staff. Room was comfortable. If you want to see the Historic District this is one of the best options. Ben Franklin is buried in the cemetery behind the hotel. Be aware of the many homeless people in the area- no problem but they do come asking you for money and many were drunk.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice/comfortable stay

Posted Jun 30, 2014
Pros: modern look and comfortable beds
Cons: the tubs were stained
Location: The location in Old City was convenient for very tasty restaurant and fun things to do close by.
Hakim was very helpful and accommodating! The bell man (Thomas I think his name was) was also very friendly and helpful! The hotel had a modern look and had a very nice pool and decent fitness center. The rooms were very comfortable and modern appearance.
4 out of 5
Recommended
for Families
by A verified traveler

Nice Hotel under construction

Posted Jun 29, 2014
Pros: The staff was so friendly.
Cons: The maid service replacing bottled water, bath matts, and the noise level of construction at 8:00 a.m.
Location: This hotel is in the heart of the historic district and near the Besty Ross House, The Libery Bell, Constitution Hall, and many more.
The hotel is rather nice however before eight a.m. eastern time they start construction outside your window. I feel they could wait until at least nine a.m. After flying in the day before from a different time zone and getting up rather early the construction wake up call was rather rude. The bottles of water were rather nice to find but not replaced on a consistent basis nor were the bath matts. The rest of the hotel was wonderful and the staff was above helpful in directions with maps and everything. The hotel was clean, comfortable and the beds slept well. The halls were quiet. You could see fireworks from the rooftop pool area.
Comment from Hotel Management
Jul 2, 2014 by John, Hotel Management
Dear Expedia.com Guest, Thank you for your comments. I'm very sorry that the construction disrupted your rest. They are not supposed to begin work until 9am so I will definitely have a conversation with the foreman. Thanks for letting me know. The bottle water is a welcome amenity and is typically not replenished. The bath mats however should have been and I will be sure to address that with the housekeeping department. Thank you again and we look forward to your next visit. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from NEW JERSEY

Walking distance to a lot of sightseeing.

Posted Jun 29, 2014
Pros: clean rooms, friendly personal, and walking distance to a lot of what we were in Philly to see.
Cons: Right now, the front of the building is under construction, but it bother us. They had is safely blocked off. And still easy access to the main lobby.
The staff at the front desk, especially Hakim, were very information and friendly.
Comment from Hotel Management
Jul 2, 2014 by John, Hotel Management
Dear Deborah, Thank you for your kind words about Hakim and the rest of the staff. They will enjoy seeing that. I would agree that we are in the perfect location for not only sightseeing but also dining and shopping. It's a great part of town. Thank you again and we look forward to your next visit. Regards,
2 out of 5
by A verified traveler from Colorado

Front of hotel is being remodeled.

Posted Jun 28, 2014
Cons: Finish construction and also better signage.
Moderate amount of construction. There is no easily visible sign to indicate this is Wyndam.
2 out of 5
by A verified traveler

Posted Jun 23, 2014
Pros: The only thing good about this hote is it's location.
Cons: Cleanliness of rooms needs to be improved.
Location: Lots of restaurants, bars, center city, Northern Liberties - lots to do nearby!
The hotel rooms were not very clean. There was hair on the bathroom floor from previous guests and there were bugs in the room. A cockroach was crawling on the carpet near the bed.