Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified travelerfrom New York, NY
Could have been betterPosted Oct 20, 2010
The hotel itself doesn't look horrible but the staff are some of the pushiest people you'll meet. There is no service with a smile. It's just service with a give me money attitude. At the restaurant the guy who took my order took a dollar from me when I gave him change. I asked him why he took a dollar and then I said you know tipping is suggestive and you, the worker don't just take money like that. Sure a dollar really isn't much to me but that practice of forced tipping is frowned upon, even in the west. Keep in mind, tipping is not customary in Cambodia, or Asia in the whole. The room itself isn't much to look at. Not very clean but housekeeping was efficient. Also, I booked the round trip bus tickets to Angkor Wat, in Siem Reap with them. The wall had the prices listed at $8 one way. The guy charged me $10 and said oh, "the $8 is the slow bus, you don't want that. $10 is faster, free water and toilet." Of course I paid $20 for round trip, and of course it was a lie. No water and on the bus back, there was no toilet and it stopped every 30 minutes to pick up rural farmers on the street. Express bus? I think not. It took 7 hours to get back instead of the 5 hours as stated. The best part of the hotel was the restaurant on the ground floor. The food is good but as for the rest, I suggest you go look for another hotel
Recommendedby A verified travelerfrom Ottawa
2.5 Star HotelPosted Apr 5, 2009
For a 2.5 star hotel I was pleasnatly surprised. The staff was friendly and cordial during my stay. There is a security guard at the recption area as well to monitor hotel traffic. The room was clean and the sheets were very clean. The hotel is aging though. You will note the carpet is worn and the bathroom is equipped with a portable hotwater heater, that you must switch a button and wait one minute to gain hotwater. There is a balcony to the room, that faces the roadway, that can be niosey at night until about midnight. the breakfast was included with the hotel fee, but i did not take advantage of the service. There is a TV, but the channels are somewhat grainy, but viewable. The door is equipped with a deadbolt, as well as a push lock on the door knob. There are no sprinkler systems in the hotel, but there are smokeéheat sensors, or that`s what it looked like to me. As well as fire extinguishers in the halls. However, the hotel is mainly concrete, so fire spreading excessively may not be so fast. Unknown to me, until my arrival, there is a KFC just before the main lobby area. The hotel also has fridges where they have pop, beer, juice.....Also in the room are mini fridges with a few pop, beer, juice, but you can take them out and store your own supplies in them. If you are a backpacker or a thrifty traveller and you are not looking for amenities of a 4-5 star hotel, then this place is suitable. The Central Market, a great place to barter and buy gifts,is a 5 minute walk.