Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
100% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast

Lovely spacious room

Posted Jun 27, 2015
Pros: Beautifully spacious room. Very helpful staff. Loved the big balcony.
Cons: Room was quite dusty the first day. WiFi was iffy at times but the IT guy did everything he could to improve it.
Diamond Hotel was a pleasure to stay at. The staff were friendly and as helpful as possible. It is ideally situated if you like markets with the Central Market behind the hotel. The tuktuks can take you everywhere for very reasonable rates and with commentaries on places if you require.
3 out of 5
Recommended
for Personal Event
by JENNIFER from London

Spacious room size, good value for money

Posted Mar 31, 2015 on Hotels
Cambodia is a very poor country and taking this into account hotel standards cannot be compared to those at home. However this hotel provided a safe, clean and fairly comfortable place to stay while exploring the city. A Vietnamese breakfast was included and the staff were helpful.There is a nearby shopping complex with western style resturants and a good supermarket for those times you need to cool down or have a change of scenery from the hussle and bussle of the streets.
5 out of 5
by Mario Manca

This traveler left a rating score only Posted Jan 27, 2015 on Wotif
2 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 27, 2014 on Hotels
4 out of 5
Recommended
for Business Travelers
by Yang from 경기 파주시

짧은 출장을 마치며..

Posted Dec 15, 2014 on Hotels
시설이 편하고 청결하였음 다만 직원들의 친절함은 조금 개선되어야 할듯. 센트럴마켓 근처라 쇼핑하기도 편함.
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good location, average hotel

Posted Dec 2, 2014
Pros: Location, spacious room and bathroom, free fast wifi
Cons: stop flies from settling on the food at breakfast buffet
The room was huge and there was a large balcony too but everything looked a bit old. First impression on entering the room was that it smelt really weird with a sickly sweet smell. Probably some kind of air freshener they used. Wifi was free and very fast. Staff were polite and friendly but when I called to request an additional pillow and a hair dryer to be sent to my room, the front desk said ok but no-one came, had to call an hour later and remind them. Bathroom is huge but the shower is mounted oddly making it difficult to use. Breakfast was not very good but at least there is an egg station. I did see flies on the bread and some other food that was uncovered. Location is very central, just minutes walk from the Central Market and Sorya Mall. Plenty of Chinese restaurants nearby. It takes about 20 minutes to walk to the Sisowath Quay area where the night market is.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Clean Hotel

Posted Nov 21, 2014 on Hotels
Overall was good . The hotel was clean. However, the location was far from the river side and the Royal Palace, where you needed to take a tuk tuk. The pillow was too high, so you could not sleep well, the hotel did not have any choice or help you
5 out of 5
Recommended
for Families
by Peter from United States

Electronic Technician

Posted Nov 20, 2014 on Hotels
The service was very good. Room very clean and I will do business with them again.
4 out of 5
Recommended
for Everyone
by A verified traveler

예약사항 전달사고

Posted Oct 24, 2014
10월 21일 check in, 22일 check out일정으로 미리 expdia를 통해 Deluxe room 2개를 예약 및 결재하였으나 check in시 front desk에서 자기들이 통보받은 내용은 Deluxe room 1개만 예약 및 결재되어 있다고 하여 Expedia에 연락하여 재확인하는 절차를 거치게 되었음. 우째 이런 황당한 일이 ?
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamburg,Germany

Super liebes Personal

Posted Oct 3, 2014
Pros: Das Personal ist total lieb,ich fühlte mich selten so wohl wie hier.Zimmer auch alles OK,sauber,Aircon,Möbel alles super.
Cons: Da fällt mir jetzt direkt nix ein.
Location: In der Nähe vom Fluss,ich eiss gar nicht,Mekong?Ja es hat Night Life,allerdings war ich da nicht.
JEDER Wunsch wurde mir von den Augen abgelesen,nach meiner Rückkehr von Angkor Vat gabs noch n Room Upgrade mir riesen Balkon,fast schon Terasse,aber im 6 Stock.Personal total lieb,Bus Ticket wurde alles organiseiert.Es hat den Central Markt in Laufnähe,aber auch Shopping Mall mit Cineplexe Kino für 3 $.Riel gibts immer so als Wechselgeld,selbst im Supermarkt immer alles in $,Riel sind quasi Münzen,gewöhnt man sich schnell dran.Ich war echt beeindruckt,wie gut man hier überall english versteht,besser als in Thailand.Das Personal ist total lieb,alle wollen alles für einen tun,ohne aufs Trinkgeld zu schielen. Ich schlotter im Zimmer immer ziemlich rum,lass alles überall liegen,aber nix kam weg.OK 2$ unterm Kopfkissen jeden Tag halfen da wohl auch.Frühstücksbuffet eher Asiatisch,wers braucht,100 gr.Gouda 5$ im Supermarkt.Aber satt wird man schon auf leckere Art.Ich würde meinem besten Freund dieses Hotel ans Herz legen.Die killing Fields ist schon bedrückend,wollte ich dennoch schon gesehn haben,allerdings sollte man nicht den Respekt verlieren,Grafitti und so,hier sind Millionen Menschen umgekommen. Falls ich noch mal nach Phnom Pen komme,auf jeden Fall dieses Hotel.