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Reviews of High Sky Hotel

4 out of 5
High Sky Hotel
National Road No 6A Kien Kleang Village, Sangkat Chroy Chongva, Khan Russey, Phnom Penh

Reviews

6.8
Rating 10 - Excellent. 5 out of 36 reviews" "
Rating 8 - Good. 12 out of 36 reviews" "
Rating 6 - Okay. 13 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 3 out of 36 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

sokhon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

kiyomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i will stay again here soon!
good room,good restaurant,good pool! i was so reluxed and feel so easy!
Stayed 1 night in Dec 2019

8/10 Good

Samnang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel for a good price
The hotel was pretty nice. The view from the room was great. The pool was good. The included buffet breakfast was okay but nothing to write home about.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's near the river view and the place to eat breakfast, lunch and dinner on the 11 floor always up, there's very nice to see all the views day and night so beautiful and the compliment with fresh air, very quite place including security as well.
Stayed 3 nights in Sep 2019

4/10 Poor

Danny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast was horrible. Building pretty run down. Lift was slow and only left one in working condition. But ground staff was friendly
Stayed 2 nights in Mar 2019
Response from Hong on Mar 15, 2019
Dear Danny, Greeting from High Sky hotel. Thanks for choosing High Sky hotel and your time to give us some negative review, we are management and staff will be approved our service to be better in sort time. We are looking forward to welcome you again in Phnom Penh. Best regard Hong

10/10 Excellent

Panithan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
The place had a fantastic view. Was only there for one night.
Stayed 1 night in Mar 2018

8/10 Good

ip

Liked: Staff & service, property conditions & facilities, room comfort
very good
Stayed 2 nights in Jun 2017

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK stay
Stayed 2 nights in a junior suite. Have stayed before and the decor has changed a bit, to cater to the chinese clientele I suppose. The view of the Mekong river through the floor to ceiling windows is unbeatable. The air conditioning struggled to deliver cold air, mainly because of the sun on the large windows. The shower rose needed replacing or cleaning as the water went everywhere except on you. The included breakfast is barely adequate but I think better for asian tastes. The hotel is situated far from the tourist hub, but if you don't mind a $5 tuk tuk ride into town each way it's fine. Overall our stay was ok. A 3 star experience, not good but not bad.
Stayed 2 nights in May 2017

8/10 Good

RD, Atlanta, GA. / Cambodia

Liked: Cleanliness, room comfort
Nice location overlooking Mekong
Grounds and exterior needs some work. The Riverside resturant is no longer operated. Nice interior and pleasant staff. Room was nice and clean. Some maintenance needed on lights and bathroom. Great view of Mekong River. Comfortable beds. Average amenities. Nice pool area. Restaurant was nice limited menu. Breakfast buffet average. Helpful staff overall a solid 3.5 out of 5.

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Well-maintained hotel, clean and spacious rooms
I was impressed by the size of the rooms almost all of which accommodate a double and a single bed. The property overall is well maintained, but breakfast is nothing to shout about. Most disappointing was the wi-fi connectivity in the rooms.

2/10 Terrible

Mahmood, Montreal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel
Very bad hotel, Very bad wifi signal, most of the time no wifi, Air conditioning was not working at all in most expensive room....

6/10 Okay

Ted, California

Nice hotel
Nice hotel but not a friendly staffs. Room temperature was hot and not enough lighting.

6/10 Okay

Oon Poh, SG

Liked: Staff & service, room comfort
Nice view of river
Stayed 1 nite at High Sky Hotel in Phnom Phen. Hotel was formerly another name as stated on the bath supplies. Located on Opposite of the river after the bridge. Far away from town and nothing around in the surroundings areas. Beside a temple, monastery as well as old cemetery. Breakfast with buffet and nice view as it's on the 11th storey. Nice pool on second level. Bathroom need to upgrade too. Room is big with nice river view. Not on main room so have to walk about 200 meters to get the main road

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Wrong side of the river!
The rooms are actually quite nice but the halls were very dim with no a/c, the pool looked dirty without any lighting so a no go for an evening swim. Breakfast was so so and when we went to eat dinner we were the only ones there, the waiter stood next to our table and watched us eat. Ackward! The big issue for us was that it was on the other side of the river where all the tourists usually stay. That said all the tuk tuk drivers tried to charge us ridiculous amount to get to the other side, but we figured out quick that you need to negotiate with them or they'll just rip you off.

8/10 Good

Lyn D, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Great views and pool, not far to the city - a $2 tuk tuk ride. Excellent value for money. .

6/10 Okay

Matt, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - quite far out.
Everything with the hotel was good - no complaints there. We had a Junior Suite and it lived up to pictures exactly. Something to note: The hotel is on the other side of the river to the central city so isn't walking distance to restaurants or the attractions. Although, it is only a short $5 tuk tuk but if you're someone who likes to go out and pop back into your hotel thoughout the day then it all adds up and the location really would be something to consider when booking.

4/10 Poor

James, Las Vegas

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the value regardless of amount.
I rented the most expensive room category. Shower did not work. Sprayed everywhere except in tub. TV channels all snowy and only three channels available. Suite ceiling to floor windows with awesome panoramic view all severely cracked. Bed very comfortable. Amenities nothing worth mentioning. Furniture worn and torn. Asked to be moved to 802 room below mine. TV was excellent with over 35 channels. Shower worked as designed but very poor water circulation due to cheap head. furniture was used condition. Two am in morning three buses of noisy Chineses came rolling in. Room noise then escalated from quiet to disruptive. Around 2:30am bus load of Cambodian students came in...( one of my windows facing front entrance revealed the source of the noise) Within 5 minutes, all was calm except for yelling Chinese in the hallway. Just like I was back living in Beijing. Location was very cumbersome as all the yuk Turks and taxis held you to ransomed for 5$ each trip into city. Frim city to Hotel 2$ or less if in real. For better value stay anywhere else in PP.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was fine. Staff very nice. Air conditioner in our room didn't work well

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit far from main city, but 5 dollars for tuck tuk

6/10 Okay

jenn , Malaysia, MY

Liked: Cleanliness, room comfort
Not rated as 4 star hotel
Only 3 star hotel with no variety of breakfast, clean room but lobby no aircond, breakfast areas also request then open the air cond.
Response from Sokunthor on May 28, 2015
Dear Jenn, Your reviews make us know where we have to improve more, For Breakfast, after your reviews was published, we decided to upgrade our buffet breakfast more and also guest can order breakfast from a la cart menu, this is new option for guest who don’t want to eat buffet breakfast so they can order from menu. For opening aircon, we already had a meeting with our team and inform them about your reviews to make sure aircon open properly. Hope you can come again to see what we are upgrading. Thanks for your reviews, Best Regard, Hotel Management.

6/10 Okay

jh , Malaysia, MY

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not up to 4 star standard hotel
Not up to 4 star standard. No valuable. I'm requesting to extend to 1pm.. also can't. The breakfast really simple, 2 types of fruits, 2 types of breads and 1 type juice only. ...
Response from Sokunthor on May 28, 2015
Dear JH, Your reviews make us know where we have to improve more, For Breakfast, after your reviews was published, we decided to upgrade our buffet breakfast more and also guest can order breakfast from a la cart menu, this is new option for guest who don’t want to eat buffet breakfast so they can order from menu. For extending time to check-out, We already had a meeting with our team, we make sure all receptionist inform management team first before SAY NO to this requesting later. Kind Regard, Hotel Management

8/10 Good

Colin M, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from the rat race nice and quite scenery tops
Love it ,it,s nice to get back at the quietness of your own room and surroundings
Response from Sokunthor on Jun 6, 2015
Thanks you so much, I am looking forward to seeing your booking in the near future.

6/10 Okay

m, pinole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best view fr room .far away fr tourist place.
I seen only men ,I stay only one day this hotel .

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
great view of Mekong River
The room was on 10th floor with a great view of phnom penh and Mekong river. It was huge and clean but a few things could be improved. No space to put clothes or plce to work on computer. The air conditor was good if it did not put out 100 decibels. The bathroom floor flooded everytime we took a shower despite me telling the staff about this, nothing was done about fixing it. I stayed in 3 hotels this trip in Phnom Penh. The best by far was River Palace Hotel. That will be the one I stay at next time. Nothing compares for the price.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible , sucio nadie habla inglés , lejos de todo Nada agradable
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
La propreté et l’emplacément est excellent, j’ai moins aimé pour la variété de nourriture pour le déjeuner.
Stayed 2 nights in Dec 2018

6/10 Okay

ip

GOOD
Stayed 1 night in Jun 2017

6/10 Okay

KANG, KOREA

전체적으로 조금 노후화 된 전형적인 동남아 호텔이다.
전형적인 동남아 호텔형식이다. 흔히 베트남 스타일의 호텔이며, 중국 관광객들이 많이들 찾는것 같았다. 11층에 위치한 식당의 경우 콘크리트 건물의 특성상 너무나 더워 식사가 불가능할 정도의 컨디션이다. 하지만 객실에서 바라보는 전면 창의 메콩강 뷰는 정말 환상이다. 이것 말고는 그다지 추천하고 싶지 않다.. 호텔의 접근성 역시 상당히 불편하다.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요.
편안하게 지냈습니다.

8/10 Good

SUNGHYOUK, 인천

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD!
전체적으로 만족스러웠습니다. 서비도 좋았고, 무엇보다 부속시설들이 마음에 들었습니다. 호텔의 위치가 시내에서 조금 외각이기는 하지만 산책삼아 걷는것도 즐거운 일이었습니다.

6/10 Okay

Yiu Chung Ivan

Liked: Staff & service

2/10 Terrible

Mattias, Gothenburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ghost hotel
This was a ghost hotel. We dont want to recommend it.

8/10 Good

ZOLTAN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Михаил, Пном пень

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
. В номере очень чисто,большая площадь, окна от пола до потолка, красивый вид с одной стороны на реку Меконг, с другой на город и кладбище, последнее не напрягало,даже прикольно было смотреть на творение архитектуры(могилки).Что не понравилось и испортило отношение, так это то,что в последний день отъезда наш таксист не смог приехать(так как начался новый год) и мы попросили парня на ресепшене помочь нам найти такси по умеренной цене, так он и нашел за 250 долларов такси до пном пеня для 4человек, на что получил ответ нет!!! На самом деле было тяжело с ним объясняться, так как в этом отеле были проблемы с английским у всех работников. Но бог с этим! Мы сразу начали поиски нового такси через интернет, так как понимали, что нОвый год и никто не хочет работать и понимать нашу ситуацию. Нашли сайт где люди на русском языке взяли трубку и помогли нам найти микроавтобус за 120$ , знали что и это дороговато, но не 250$ и круто доехали до побережья!.для сравнения цен на такси из Сием Рипа до Сиануквиля-150$, из Сием Рипа до Пном Пеня-100$ и из Пном Пеня до Сиануквиля-50-60$. И давали все время холодный кофе на завтрак, когда мы в четыре горла просили и показывали наглядно, что хотим горячий кофе-но это не самое главное, мы просто ржали над этим и как же такие люди мало-мальски не зная английского работают с людьми)))) отсюда вывод почему такой красивый отель пустовал все эти три дня.

10/10 Excellent

saa-jackal, phnom penh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
景色很好..房間很乾淨
一起床就可以看到很漂亮的河，房間又乾淨，可以考慮再次booking的好hotel

4/10 Poor

ノワール, 愛知県

Liked: Cleanliness
Disliked: Staff & service, room comfort
もうすこし努力を
喧騒から離れた場所でのんびりしたかったので、場所はいいのですが、周りになにもなく、ホテル内の売店の品揃えがもっとほしい所。部屋はきれいで、眺めもいいが、それ以外はあまりパッとしない。ディナーはビュッフェだが、品数はごはん、サラダ、スープとあと２品だけで、ホテルのディナーのビュッフェでデザートもフルーツもないのは初めて。プロが経営していないという感じは否めないです。チェックイン時にホテルズドットコムの英語版のページを印刷していって見せているのに、チェックアウト時に料金を請求されてしまい、チェックアウトに時間がかかりました。ホテルズドットコムに電話しようかとしましたが、まあなんとか確認できたようで無事チェックアウトできましたが、まだまだという感じでした。