Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Feb 23, 2015
Pros: Breakfast is pretty good. Chef make good food.
It is an OK hotel. Breakfast is pretty good but the room is bit small.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom bourbon lancy france

hotel acceuillant bon emplacement

Posted Feb 6, 2015
Pros: propreté. acceuil.emplacement
Cons: Manque étagères dans la chambre.
Location: quartier animé avec restaurants. Vue sur le palais royal depuis la terrasse. Près du mékong et du centre ville
hotel idealement placé à proximité des restaurants et visite du palais royal.Très grande propreté avec du personnel charmant et à l'écoute des clients. Petit déjeuner soigné et suffisant dans un cadre agréable . Piscine petite mais suffisante pour se rafraichir.Après un séjour de 18 jours dans cet hotel nous ne pouvons en faire que des compliments.
1 out of 5
by A verified travelerfrom Los Altos, California

Avoid this hotel like the plaque!!

Posted Feb 2, 2015
Pros: The only thing good about this hotel was the location. I couldn't be beat.
Location: It was about a 5 minute walk to the palace and 10 minutes to the National Museum. Easy tuk tuk ride everywhere else.
Upon arrival my room smelled like a sewer and when I complained they moved me to the room next door. After about 3 hours, the room freshener wore off and it too smelled like a toilet. Luckily after 24 hours, the smell was gone. The hot water in my shower lasted about 2 to 3 minutes all 3 days of my stay. I signed up for a 45 minute body scrub next door at their sister hotel (glass door connecting the two). It lasted 30 minutes and they charged me the whole amount. Had already signed up for a 60 minute massage the next day. I verified at the start of the massage that it would last 60 minutes. It lasted 45 and I was charged the whole amount. (The masseuse was very good though). After having a mediocre dinner at the King Grande I thought I would try The Queen Grande (the sister hotel, again) and it was the worst meal I hate in my 10 days in Cambodia. I ordered Pad Thai and as I was trying to eat it (I needed something in my belly!) the waiter came up to me and said he had a dessert for me when I was done. Silly me!! I thought it was complementary how he worded it. He didn't ask if I wanted dessert but he said these exact words: "I have dessert for you when you are done". You get the picture.....I was charged for it. And it was horrible!! I had one bite. The only good thing about the hotel was the location. The rooms were okay, the front desk was fine. Stay clear of this hotel. It is obvious they take advantage of tourists!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 77200

L'hôtel accueillant et bien placé .

Posted Jan 27, 2015
Pros: Petit déjeuner local et continental avec fruits exotiques variés, avec des serviettes et des nappes en tissus .Ce n'est pas le cas de certains hôtels
Cons: Notre chambre est sentie d'odeur de cigarettes ,malgré l'interdiction de fumer dans les chambres. Mais il est souhaitable de faire le nécessaire .
Location: Le quartier est bien situé ,à proximité de tous les centres touristiques , les restaurants ,des centres commerciaux :AEON ( hypermaché Japonnais) ...
Hôtel est à proximité de tout : restaurants ,parcs ,commerçants , fleuve de Mékong ect...... Malgré la ruelle petite devant l'hôtel , à peine 2 voitures se croisent difficilement .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom deutschland

Zentrales Stadthotel

Posted Jan 16, 2015
Pros: Dachtersse
Location: Zentral gelegen
Tolle Dachterasse. Gute Ausgangslage für Unternehmungen
3 out of 5
Recommended
for Everyone
by A verified traveler

Small central hotel

Posted Jan 9, 2015
The rooms are small but clean, bathroom being internal could be a little damp. Swimmingpools very small. But an ok hotel. Staff as everywhere in Cambodia were professional and friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne Australia

Hotel not luxurious but good, close to everything

Posted Dec 28, 2014
Pros: The location and food. Staff very helpful
Cons: Nothing comes to mind.
Location: Close to everything such as the Grand Palace, Tonle Sap River, National Museum and main shopping area.
Small pool on roof top, food good, room acceptable but cheaply renovated. Good value. Staff lovely and efficient.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tirol

Nettes Hotel

Posted Dec 18, 2014
Pros: Sauber
Freundlich, sauber Leider war der 2. Pool ausser Betrieb
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Clean and comfort room

Posted Dec 18, 2014
Excellent helpful hotel staffs and breakfast are wonderful. Is a little bit away from the Riverside downtown.But, is only costs $2.00 Tuk Tuk to get there. Thanks.
4 out of 5
Recommended
for Getaway With Friends
by Alexanderfrom oslo

Bra hotell og service

Posted Nov 25, 2014 on Hotels.com
Bra beliggenhet, hyggelige mennesker.