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Reviews of Studio 6 Mesa Az

2.5 out of 5
Studio 6 Mesa Az
560 S Country Club Dr, Mesa, AZ

Reviews

6.8
Rating 10 - Excellent. 67 out of 246 reviews" "
Rating 8 - Good. 69 out of 246 reviews" "
Rating 6 - Okay. 39 out of 246 reviews" "
Rating 4 - Poor. 28 out of 246 reviews" "
Rating 2 - Terrible. 43 out of 246 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from David H. on Jan 26, 2021
Mark, Thank you for the feedback. We strive to provide a superior guest experience, Ill let our staff know that we met and or exceeded your expectations. Looking forward to hosting you again soon!

8/10 Good

Christopher

Liked: Cleanliness
Was good
Stayed 1 night in Jan 2021
Response from Brand Experience Team on Jan 26, 2021
Hi Christopher, Thank you for positively rating your stay! Lilith #Team6

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office lady was super nice! Everything went smooth
Stayed 1 night in Jan 2021
Response from Brand Experience Team on Jan 26, 2021
Thank you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

6/10 Okay

Judy

Liked: Cleanliness, property conditions & facilities
Christmas vacation
The room was large and clean. The bed was comfortable, but the pillows were flat, like not having any at all, and that's even stacking them. The toilet was SO low that it was terribly hard to get up from. It sat a good 6 inches below the side of the tub. The grounds were well maintained. The other guests were very loud and kept slamming their door into the early morning hours. I was unhappy that the price quoted by Hotels.com was not the price I got at the room, and there was no mention of a charge for my dog on Hotels.com, and there also was no mention of a refundable $50.00 deposit. Hotels.com said the motel would collect $74.28 @ check-in. I wound up paying $90.78. I will not go back!
Stayed 1 night in Dec 2020
Response from Brand Experience Team on Jan 26, 2021
Hi Judy, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

4/10 Poor

Verified traveler

Business traveler, Traveled with pets
Liked: Property conditions & facilities
Disliked: Cleanliness
Bedding was old and stained. And very questionably even clean.
Stayed 1 night in Dec 2020
Response from Brand Experience Team on Jan 26, 2021
We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. On behalf of Studio 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Unit w kitchen
This is a nice hotel but many of the units have families or people living there. So there is some loitering outside w bikes laying around and plastic chairs. The walls are paper thin so you can hear everything from inside the room. There is a kitchen and that is all I needed. Front desk staff was friendly.
Stayed 2 nights in Dec 2020
Response from Brand Experience Team on Jan 26, 2021
Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place.
Stayed 1 night in Nov 2020
Response from Brand Experience Team on Jan 26, 2021
Hi Mark, Thank you for the perfect rating! Lilith #Team6

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2020
Response from Brand Experience Team on Oct 21, 2020
Greetings Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Denise L. #Team6

4/10 Poor

Verified traveler

Stayed 4 nights in Oct 2020
Response from Brand Experience Team on Oct 14, 2020
Greetings Traveler, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

2/10 Terrible

Barbara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty room nasty mattress
We did not stay in this nasty hotel .I told them I wanted to look at room . The bed hadn't been made it was full of stains had a hole in mattress. The floor was nasty .There was NO AC .i can't even believe they would even rent this room. Let alone show it . It was a nasty nasty room
Stayed 1 night in Sep 2020
Response from Brand Experience Team on Oct 14, 2020
Greetings Barbara, Thank you for rating your stay. Denise L. #Team6

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Brand Experience Team on Oct 14, 2020
Greetings Mark, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2020
Response from Brand Experience Team on Oct 14, 2020
Greetings Traveler, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

10/10 Excellent

Johnny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Brand Experience Team on Oct 14, 2020
Greetings Johnny, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

2/10 Terrible

Deysi, Mesa Az

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t ever book here . This place is so dirty . They don’t wash the sheets or clean the rooms . It’s the worst place to try to stay at.
Stayed 3 nights in Sep 2020
Response from Brand Experience Team on Oct 14, 2020
Greetings Deysi, On behalf of Motel 6/Studio 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor cleanliness very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Denise L. #Team6

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Management on Aug 26, 2020
Maria, your experience is important to us. Please let us know what we can do to earn a 10/10 review. We hope to see you again!

6/10 Okay

Verified traveler

Stayed 5 nights in Jul 2020
Response from Management on Jul 28, 2020
Anonymous, thank you for taking the time to provide us with your feedback.Please let us know what we can do to earn a 5/5 review. Your experience is important to us, hope to see you again!

2/10 Terrible

Jerry

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2020
Response from Management on Jul 10, 2020
Jerry, thank you for taking the time to provide us with your feedback. Your experience is important to us. Thank you for choosing Studio 6!

8/10 Good

Mesa6, Mesa az

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and pleasant staff and clean grounds
Stayed 3 nights in Jun 2020
Response from Management on Jul 10, 2020
Mesa6, thank you for taking the time to provide us with your feedback. We are glad to hear you enjoyed your stay and appreciate you recognizing our staff. We hope to see you again!

10/10 Excellent

Verified traveler

Stayed 6 nights in May 2020
Response from Management on May 26, 2020
Thank you for the 5/5 Anonymous. We loved having you and hope to see you again!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Well the rooms are supplied with everything you may need for your stay they upgraded me to a room that was infested with bugs my stay was very uncomfortable and I will not be a guest here again.
Stayed 2 nights in May 2020
Response from Management on May 26, 2020
Anonymous, thank you for taking the time to provide us with your feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We will work hard to fix these issues.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2020
Response from Management on Apr 17, 2020
Anonymous, thank you so much for taking the time to leave us a review. Your feedback is important to us. We hope to see you again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff made every effort to accommodate us. Friendly and helpful. Room was clean, bed was comfortable. LOVED the pillows. Only issues arose from other occupants, but staff dealt with it well.
Stayed 2 nights in Mar 2020
Response from Management on Mar 12, 2020
Anonymous, thank you so much for the 10/10 review. We are glad to hear you enjoyed your stay with us here at Studio 6. Our staff always goes above and beyond to ensure guest satisfaction and we appreciate the feedback. We hope to see you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Feb 2020
Response from Management on Mar 10, 2020
Thank you for the 10/10 review Anonymous. We enjoyed having you and hope to see you again!

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from gm on Mar 9, 2020
So glad you had a great stay, hope to see you again! The staff a Studio 6 in Mesa thank s you!

2/10 Terrible

Ric, Indiana

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My room had alot of damage and the toilet ran every minute or so. I called front desk and they were gonna give me a different room. The manager showed up and tried to fix things. Said they were full booked and couldn't give me another room. By 10pm the toilet ran continously and would not fill back up so I couldn't flush. The persons in the next room ran their Tv all night and loudly! The rooms are in dire need of renovation and are very uncomfortable. I will not stay there again!!!!!
Stayed 1 night in Mar 2020
Response from Management on Mar 5, 2020
Ric, we loved having you! Thank you for taking the time to provide us with your feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We will work hard to fix these issues and hope to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy place with a feel of being at home. Clean floors and bed. Overall quiet and i felt safe
Stayed 2 nights in Feb 2020
Response from Management on Mar 5, 2020
Anonymous, thank you so much for taking the time to leave us a review. We are glad to hear you enjoyed your stay with us here at Studio 6. Our staff always goes above and beyond to ensure guest satisfaction and we appreciate the feedback. We hope to see you again!

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Mar 2020
Response from Management on Mar 4, 2020
Anonymous, Thank you for staying with us and taking the time to leave us a review. Hope to see you again!

4/10 Poor

Harold

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020
Response from Management on Mar 3, 2020
Hey Harold....loved having you. I apologize that you were unsatisfied with your stay. We'd love some more info, so we can look into this. We would hope to have you back and improve your experience!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gosuns
The motel was clean well managed.
Stayed 2 nights in Feb 2020
Response from Management on Mar 3, 2020
David, thank you for your feedback. We are glad to hear you enjoyed your stay with us here at Studio 6. We hope to see you again!

6/10 Okay

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
You get what you pay for
Spring training made everything in the area super expensive for the weekend I stayed so I was pleasantly surprised to find Studio six for under $100 a night. I've stayed in other Studio 6 properties and had good experiences. Positives: * The property was clean, well lit, and decent access from the main street. * I had no problems with parking. * Shower had lots of hot water. Negatives: * The bed was hard and there were only 2 very light blankets with no comforter. It got down into the 50's each night so I had to kick on the heat and I generally wasn't very comfortable. * The chairs they give you to sit on in the room are low quality and not easy to relax in. So while the room wasn't super comfortable, it allowed me to do everything else I wanted to around town for the weekend and saved me several hundred dollars.
Stayed 2 nights in Feb 2020
Response from Management on Mar 3, 2020
Sean, we loved having you! Thank you for taking the time to provide us with your feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality at its best
As allways my stay at studio 6 was amazing! The staff is the best ive seen and i travel a great deal of the time and stay in hotels and motels across the country.I consider this motel to be the very best of all i have stayed.
Stayed 1 night in Feb 2020
Response from Management on Feb 28, 2020
Cynthia, thank you so much for the 10/10 review. We are glad to hear you enjoyed your stay with us here at Studio 6. Our staff always goes above and beyond to ensure guest satisfaction and we appreciate the feedback. We hope to see you again!

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Awesome staff!
The management and staff were very friendly and accommodating. Regan very professional and made last minute changes for my family and I. Thank you for that! The rooms are a little run down, but it was recently bought out and are making changes. Again, the stall were all very friendly!
Stayed 3 nights in Feb 2020
Response from Management on Feb 26, 2020
Thank you for your feedback Heather. We especially appreciate you recognizing our staff. We enjoyed having you and hope to see you again!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Management on Feb 25, 2020
Thank you for the 5 Stars Mark. We enjoyed having you!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for medical trips!
My wife & I needed a place to stay that had a stove due to a medical condition she has. It was the perfect place. Very user friendly and the staff were awesome. This place was perfect for us since we were headed to an appointment at the Mayo Clinic both days that we stayed. It wasn’t too far and it was easily accessible. The room was very spacious and perfect for what we needed. Would highly recommend!
Stayed 3 nights in Feb 2020
Response from Management on Feb 24, 2020
Thank you so much Samuel for the 10/10 review. We are glad to hear you enjoyed your stay with us here at Studio 6. We hope to see you again!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This is a great place to stay the staff are awsome
Stayed 1 night in Feb 2020
Response from Management on Feb 20, 2020
Thank you for the 10/10 Mark. We appreciate the recognition of our staff. Hope to see you again!

8/10 Good

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2020
Response from Management on Feb 17, 2020
Cheryl, Thank you for staying with us and taking the time to leave us a review. Hope to see you again!

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 3 nights in Feb 2020
Response from Management on Feb 13, 2020
Dale, Thank you for staying with us and taking the time to leave us a review. Hope to see you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Management on Feb 13, 2020
Thank you Anonymous for the 5/5 stars! Hope to see you again.

8/10 Good

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Management on Feb 11, 2020
Cynthia, Thank you for staying with us and taking the time to leave us a review. Hope to see you again!

2/10 Terrible

Verified traveler

I cancelled due to 800 pm lock down which was not in the information
Stayed 2 nights in Feb 2020
Response from Management on Feb 9, 2020
Thank you for your feedback Anonymous! We apologize for any inconvenience due to our limited business hours. It is standard that most Studio 6 Extended Stay hotels have limited business hours and they vary at each location. On Expedia our check-in time and our business hours are listed under 'Policies'. Hope to see you another time!

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Management on Jan 25, 2020
Eric, Thank you for staying with us and taking the time to leave us a review. Hope to see you again!

6/10 Okay

Verified traveler

Disliked: Staff & service
Horrible customer service. The manager was not being professional throughout the process.
Stayed 1 night in Jan 2020
Response from Management on Jan 25, 2020
Hi Anonymous, I apologize that you were unsatisfied with the customer service that you received at our hotel. We would like to invite you to come back and give us a second chance to improve your experience.

2/10 Terrible

Verified traveler

Booked it, payment processed, closed when I arrived. No access.
Stayed 1 night in Dec 2019
Response from Bill with the Regional Team on Jan 24, 2020
sorry that happened, but as an extended stay property, we clearly post our hours. Hope we can see you another time....

6/10 Okay

Della

Disliked: Property conditions & facilities
They only cleaned twice and never changed the bedding.
Stayed 7 nights in Jan 2020
Response from Bill with the Regional Team on Jan 21, 2020
Della, thank you for the feedback.....depending on the number of days you stayed, that very well could be correct. It is at the core of all extended stay hotels, as all are managed the same. Having said that, if you ever need anything such as extra towels or other supplies, our staff will always accommodate. Thank you for staying!! Safe travels back home!

8/10 Good

John

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2020
Response from Bill with the Regional Team on Jan 20, 2020
John, thank you for staying with us. Hope to see you again!

4/10 Poor

Shari

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Sketchy people working on a car and smoking pot in the parking lot. We felt very uncomfortable.
Stayed 1 night in Jan 2020
Response from Management on Jan 20, 2020
Shari, we loved having you. We'd love some more info, regarding what room you stayed in, so we can look into this. Upon check in every guest is asked to read and sign Rules & Regulations which state: -No Auto Repair -100% Drug Free We will work harder to enforce these rules to be sure you and no one else is uncomfortable during their stay again!

8/10 Good

Ramon

Liked: Cleanliness, staff & service, room comfort
Overall good just bathroom fan made noise like it was going to fly off the roof
Stayed 2 nights in Jan 2020
Response from Bill with the Regional Team on Jan 20, 2020
Ramon, I will forward your comments to the General Manager. Hopefully she can identify the room you were in, so we can fix the fan. Glad everything else went well!