Ratings based on 633 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler
Hotel is old and it smelled bad/musty.Posted Mar 24, 2015
Pros: The staff was very pleasant and professional.
Overall condition of the hotel was poor. The rooms although updated were old. The paint in our room was chipped and in general the room was very worn.
for Everyoneby A verified traveler
Wonderful accommodationsPosted Mar 21, 2015
The Waldorf Astoria was wonderful. Very clean. The best hotel bed I have ever slept in!!! We enjoyed the beautiful gardens and fountains and views of the mountains from the hotel. Very relaxing place.
for Couplesby A verified traveler
Posted Mar 9, 2015
Cons: A place to hang wet towels in the bathroom
Location: Perfect location.
Lovely grounds. Excellent pianist for Sunday brunch.
for Everyoneby A verified travelerfrom cincinnati, oh
Beautiful Resort in Central PhoenixPosted Feb 21, 2015
Amazing resort with many pools. Excellent restaurants onsite. Staff is phenomenal. Grounds are maintained impeccably. Recommended guided hotel tour as it includes interesting history on this hotel. Only con was that the self parking is extremely far.
for Everyoneby A verified travelerfrom quebec city
beautifull grounds, good food, a bit pricey.Posted Feb 15, 2015
Pros: the grounds and the atmosphere
Cons: reduce price of food
grenerally speaking, good; but the maids did nit make our room on time or at all two days. disapponting!!
for Couplesby A verified travelerfrom Colorado
Can't Wait to go BackPosted Jan 21, 2015
Pros: Grounds are beautiful and the staff is amazing.
Location: Car would be recommended to access outside venues. Nothing else really close.
As a history buff I couldn't wait to stay at the Arizona Biltmore. It was amazing to wander the beautiful grounds and think about all the incredible personalities that had also stayed at the Biltmore. Again, the grounds are wonderful. Our room was spacious, comfortable and very clean. The staff, especially our concierge Cherish, were amazing. Very professional and friendly. Cherish helped answer many questions regarding our stay and made numerous arrangments for us. My wife loved the spa and the golf course was great fun. Restuarants all good. Expect resort prices, especially for drinks. I recommend bringing your own. Overall a great stay. Can't wait to go back.
for Everyoneby A verified travelerfrom Toronto
Classic hotel with interesting architecture.Posted Jan 20, 2015
Location: Car auctions
The hotel provides efficient check in and service offerings particularly the restaurants and pool.
for Personal Eventby Glennfrom New York
As Good As It GetsPosted Jan 5, 2015 on Hotels.com
Besides the obvious marvels of the architecture, landscape and location it was the staff and their never ending attempts to accommodate the guests that stand out the most. Would recommend this hotel to anyone and can't wait to return myself.
for Familiesby A verified traveler
Family holiday tripPosted Dec 30, 2014 on Hotels.com
The room was refurbished and very comfortable .
for Everyoneby A verified traveler
A wonderful experiencePosted Dec 29, 2014
Pros: The design of the buildings and attention to detail in everything from decor to food.
Cons: Would have loved a bathtub in my room rather than just a shower. Would also have been nice to have had a small drugstore on the premises.
Location: Phoenix-Scottsdale has much to offer, scenery alone is spectacular, Grand Canyon and Sedona close enough to be visited in a day.
The hotel lived up to its historic legend and spectacular setting.