Ratings based on 887 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Connecticut

Great value for this hotel

Posted Jul 7, 2014
Pros: Comfortable...see above.
Cons: Nothing.
Location: We stay here because it is 5 miles from our family.
Still, after multiple stays here, a pleasant experience! Room is comfortable, housekeeping keeps it so well, front desk staff is warm and friendly and helpful!
3 out of 5
for Everyone
by A verified traveler from mesa az

Casita was great .. Convenient location

Posted Jul 3, 2014
First room was in great location on property but had horrible bee and wasp infestation ..my daughter was stung on the eye lid. The rooms are old and out dated but still nice. We stayed in the casita for 5 days because our AC went out in house. They are designed great .. Like a one bedroom apartment kids felt like they had their own room and loved it there minus the bee situation. They need improvements in rooms and property pool in nasty and green would never swim in it but the hot tubs were nice .. Overall good experience would still recommend
4 out of 5
for Everyone
by A verified traveler

Great place to stay

Posted Jun 29, 2014
Beautiful golf course Great breakfast Friendly staff Will definetly go back Comfortable
4 out of 5
for Everyone
by A verified traveler from Hon-Dah, AZ.

Excellent hotel, nicely located.

Posted Jun 29, 2014
Pros: The beds were nice and soft and the room was very clean.
Cons: Everything is fine just the way it is.
Location: The mall just about a mile away.
We stayed for one night and the room was excellent and the hotel staff were friendly, I would definitely stay here again.
4 out of 5
for Everyone
by A verified traveler from So. California

Oldie but friendly

Posted Jun 22, 2014
Nice property in its day. Maintenance is poor. Lots of room and staff is great. If staff was not as good we would rate it 2 or less.
5 out of 5
for Everyone
by A verified traveler from phoenix,az

nice hotel with nice resturant

Posted Jun 20, 2014
Pros: good price, nice staff
Cons: thermostat in second room was very old, drapes didnt close all the way
Location: good location, nice in house resturant
nice room, however phone did not work, hotel staff moved us to a different room, second room was a little bit older.
4 out of 5
for Everyone
by A verified traveler from Las Vegasd

Four night stay

Posted Jun 18, 2014
We were in town for a wedding. We needed a place to have time to our selves. The room was very clean and comfortable. We rented the casita as we knew there would be times we would have people stopping by and the little living room setup was great. the bed was very comfortable and the curtains did a good job of keeping the sunlight out. We did not use the facilities of the resort, so can't state anything about that. The hotel clerk was very polite and helpful. Over all we felt that we would not hesitate to use this resort again. We do recommend this resort.
4 out of 5
for Everyone
by A verified traveler from AZ

nice hotel near shopping, dining, & Banner Hospita

Posted Jun 14, 2014
Pros: convienent to shopping, dining, banner hospital. beds were comfortable, a/c worked excellant, nice scenery.
Cons: better directions/information PRIOR to guests leaving front desk to find rooms. have enough towels/etc based on # of people. add light to walkways
Location: off power road near baywood. close to mall, shopping, dining, gas stations, and hospitals.
We booked via a website. When checking in, we were informed AFTER the card had been run, that a $50 incidentals charge was applied, and would be removed within 3 days IF nothing used. While it may only be $50, that information should be told up front prior to running card. Once we finally found where to park our car, there was a walk to get to our room with insufficient lighting on/near walkways from parking areas and along grass and walkway. (they did offer security service to assist with baggage from car to rooms- but we did not realize the inconvience of parking and getting to room until we were already in the walk. ) Another downside was that we booked for 4 people and requested extra towels, etc,.. there were only 2 bath towels in the room. We were too tired and frustrated at that point to call for any more. The room itself was nice, a/c was terrific. jacuzzi was not as hot as one would expect, but was still pleasant . We would like to stay at this hotel again in the future, but will be certain to request room with more convienent parking, and be sure to grab extra towels at check in. Remember, there is an incidental charge (refundal if NO charges) and also pet fee/charges!
2 out of 5
by Sue from Goodyear AZ

Needs updating

Posted Jun 9, 2014
Pros: Close to golf course where we were golfing in the morning. Restaurant so we could eat when we arrived in the evening.
Cons: Need to check their rooms for alarm clocks, switch plates hanging by one screw, dead bolts not working, needs some sprucing up.
Location: We were mainly there to golf Las Sendas - we came in late afternoon - went out to golf early in the morning. Did not do anything else.
I already wrote this experience & sent it in. No alarm clock in room - once we had one they set it to the time but forgot to turn it on so time stayed the same all night. Wake up call for 5:00 am - phone rang at 4:40 am instead. Dead bolt on room was HOT & didn't work. We had to move to a different room at 10:30 pm just when we were ready to turn in for the night.
5 out of 5
for Everyone
by Barb from Wickenburg, AZ

Nice updated older facility in a good location.

Posted Jun 4, 2014
Pros: The location was key for us because we were participating in a golf tournament and had to be there by 6am.
Cons: Paying attention to things like noticing that a bed frame is sticking out 5 inches beyond where it should be would be an improvement.
Location: Shopping is very close to the property.
One of the beds was not centered on the frame and the part of the frame sticking out was concealed by the bed skirt. It caused my friend great discomfort when she ran into it with her ankle. A maintenance man was there within 15 minutes to correct the problem with the bed. The older microwave in the room worked but the display did not light up to indicate the cooking time. The air conditioner worked very well but was a bit noisy. The beds were very comfortable and everything was very clean.