Ratings based on 463 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Sep 14, 2014
Pros: Close location to the airport
The front desk receptionist was not overly helpful, seemed very disinterested in providing any info when I checked in.
2 out of 5
by A verified traveler from Texas

Don't go to the Lobby!

Posted Sep 10, 2014
The hotel was in the best location for access to the airport...which is what I needed. BUT the lobby smelled straight up like a barnyard!! I walked in there at night and thought it was terrible but maybe it was a person before me....NOT!!! The next morning it was the same!! NASTY!!!!
2 out of 5
by A verified traveler from Staffordshire

ok for an over night stay

Posted Sep 8, 2014
Pros: It was clean and near the airport.
Cons: The rooms were dated and could do with a complete refurbishment.
Location: Location was near the airport, but nothing near by. I would imagine that a lot of people would stay here over night before going to the airport.
quite hard to find as Phoenix is very spread out, everything was very basic. The room was really small and in need of refurbishment, the air conditioning was very loud, so we had to turn it off and then it was too hot to sleep.Had meal in adjoining restaurant, meal was very mediocre. I had chicken and chips and my husband had burger and chips, you could tell the chicken was frozen,it was a case of: from freezer to table. Also quite pricey for what it was, very disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

To Sedona

Posted Sep 6, 2014
Pros: Close to airpot
Cons: BREAKFAST
Could have better free breakfast otherwise a very nice stay
4 out of 5
Recommended
for Everyone
by A verified traveler from phoenix

the air didn't work great

Posted Sep 3, 2014
Pros: close to the airport and you can leave your car there instead of parking at thr airport
Cons: breakfast and cooler rooms, update the tv
Location: fly
it was hot outside and looking forward to air inside, it didn't run great neded to neon all night just to tolerate it. the staff was nice, mo breakfast like most best westerns, but the restaurant was right there
2 out of 5
by A verified traveler

Loud music until midnight on a Sunday night

Posted Aug 27, 2014
Pros: Close to airport
Cons: Needs a lot of upgrades
Location: Go to airport
Close to airport was the best thing about this motel
2 out of 5
by A verified traveler

Inexpensive but not worth it

Posted Aug 19, 2014
On top of everything else, internet connectivity was awful...
3 out of 5
Recommended
for Everyone
by A verified traveler from Bangor, ME

Check-In Wait

Posted Aug 14, 2014
Pros: It was close to the movie theatre.
Cons: An earlier check-in time would be appreciated.
Location: This is an out-of-the-way location. It is fairly close to the airport, which is convenient.
I think the front desk staff tried to do their best to get us checked-in. I thought the wait until 3PM was excessively long. Then the TV was set-up wrong. Staff had to come fix it. Housekeeping should check this before releasing the room for check-in.
3 out of 5
by A verified traveler from Arizona

Just O.K. nothing more

Posted Aug 5, 2014
The hotel is close to airport and the shuttle is convenient, however, rooms are outdated and small. Internet works when it wants to and the workout room is small and has ANCIENT equipment in there. Both water fountains were out of service in workout room. There are no elevators so if traveling with heavy/lots of stuff make sure to request bottom level. Nothing great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tisdale

Close to airport

Posted Aug 2, 2014
Very nice shuttle service. Really appreciated the cold water when it was 116