Ratings based on 507 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place by Phoneix Zoo

Posted Feb 28, 2015
Pros: Breakfast and Spa
Cons: Size of rooms!
Location: Bass Pro Shop!And Phonex Zoo
Stayed with my 5 kids.Front desk clerk lady was so nice gave my kids a snack!The room was a little small but the spa days off:)Breakfast was really good!Recommended for family's:)
3 out of 5
Recommended
for Everyone
by A verified travelerfrom minnesota

Posted Feb 26, 2015
Pros: Breakfast, also Denny's in parking lot
Cons: Too much traffic noise
This hotel is very close to a freeway and very noisy if your room is on that side of the building. The breakfast was very good and the staff were friendly and helpful . We forgot toothbrushes and tooth paste and the front desk had free travel ones for us. The pool is just a small swim lane, There is a indoor hot and a outdoor hot tub which was kinda dirty from being outside next to the freeway and shrubs.lots of stores and restuarants near by.
2 out of 5
by A verified traveler

Good Location

Posted Feb 17, 2015
Pros: Location
Cons: ore electrical outlets
Small space, lacked electrical outlets and could have been cleaner
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2015
It was great! Huge room only problem was toilet was clog
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washinton

Hotel for Super Bowl weekend.

Posted Feb 4, 2015
Pros: The proximity to the In and Out Burger across the street was awesome after an evening of taking in the Super Bowl festivities.
Cons: Rates were high but it was Super Bowl weekend, we had many friends who paid the same as we did and ended up in a Motel 6 with bad transport options.
Location: In and out Burger, Wing Stop and Dennys all within a 100 yards. The Mill Ave bar district is very close and they will get you there!
Our experience was very pleasant from the start. We were picked up quickly at the airport for the short ride to the hotel. We got there and wanted to get to the light rail so we could head downtown to Super Bowl Central. We were told it was a little over a mile but we were offered free transport to the Mill avenue station every half hour and told they would pick us up after if we called. The hotel is in a very good area right off the ASU campus. The manager needs to be commended for going above and beyond to make our stay awesome. Upon checking out he even brought us bottles of water for our trip to the airport. I'm not sure if I will ever have a reason to stay in that area again but if I did I wouldn't hesitate to return!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2015
Decent place although very expensive on super bowl weekend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2015
We had a Great experience overall. Close to the light rail.
3 out of 5
Recommended
for Everyone
by A verified traveler

Just okay

Posted Jan 26, 2015
It wasn't the worst place I've ever stayed, but it by far wasn't the best. Could've been a better value for the money.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tempe Arizona

Front desk staff needs training

Posted Jan 10, 2015
2 experiences with the front desk staff left me disappointed. They were inattentive and were preoccupied with other, possibly personal, things. I did not get the impression they dated whether or not we were there. I did run into the Manager in the morning and he seamed nice. Fix the attitudes of the front desk and the place should be fine.
2 out of 5
by A verified travelerfrom St. louis, Mo

Elevators don't work well.

Posted Jan 1, 2015
Pros: Room was very clean. Housekeeping staff very friendly.
Cons: Fix elevators as soon as possible.
Location: Near Arizona State University. There is a Denny's next door.
During the stay there was construction going on in the lobby. Furniture was covered. Had to use side doors to hotel to exit building. The elevators did not work well during the entire week of our trip. We were stuck on the top floor.This caused us to have to use the stairs on several occasions . Management was made aware of our experience. Several other guest also complained .