Ratings based on 865 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom E

Carefree

Posted Feb 21, 2015
Nice hotel at one point. Beautiful location. Needs to be reworked and updated. Lots of nice Scottsdale hotels since thus hotel was introduced.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pa

Nice 4star hotel

Posted Feb 15, 2015
Great facility Pretty remote location. Tennis attendant helpful. Spa by appointment and 36 hours in advance. Only coffee was in room or restaurant Comment about country music playing true, but not too loudly.
4 out of 5
Recommended
for Other
by A verified travelerfrom boston

Perfect location

Posted Jan 14, 2015
We happened to be playing the golf course across the street the following day so the location was just right. We called ahead of our arrival to insure we could watch an NFL playoff game. We arrived just in time, settled into comfortable seats and enjoyed the game and the service. Everything was fine but we understood that the resort was for sale. Still the staff was pleasant and or stay was enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Resort atmosphere, room needs update

Posted Dec 29, 2014
Pros: The location was very close to our families.
Cons: The room needed updating
The resort lobby and staff were very nice. We had a wonderful meal at the restaurant, the ambiance was lovely. The room was small, in need of updating but perfectly comfortable.
Comment from Hotel Management
Jan 3, 2015 by Martha Lopez, Hotel Management
Hello, Thank you so much for your review! We are glad to hear you had a great encounter with our staff as well as enjoyed our restaurant! We hope to see you again soon! Thanks, Kristen Brodie
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

Beautiful hotel inside and out.

Posted Dec 14, 2014
Pros: Loved the mattress! Slept well. Liked the fact that there were colored walls instead of boring white ones. Nice furniture. Pretty landscaping.
Cons: The breakfast buffet could have had a bit more to offer... And it would have been nice if it had been included in the price of the room.
Location: Buffalo Chip Saloon was fun and close by.
Everything was nice except when we first arrived they had no record of our reservation. Not sure what happened there...
Comment from Hotel Management
Dec 20, 2014 by Martha Lopez, Hotel Management
Hello Ann, Thank you so much for your review! We do apologize for the inconvenience upon check in with your reservation. We are glad to hear that you enjoyed what our resort has to offer! We hope you visit us again soon! Thank you, Kristen Brodie
3 out of 5
by A verified travelerfrom B

Average

Posted Dec 10, 2014
Kind of disappointing, considering the normal full price. I would stay there again if it was necessary, however I wouldn't go out of my way to do so.
Comment from Hotel Management
Dec 20, 2014 by Martha Lopez, Hotel Management
Hello Art, Thank you so much for your review. We apologize for any inconvenience you experienced during your stay with us. We hope you give us another opportunity and visit us again soon. Thank you, Kristen Brodie
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2014
The staff was great! The area around the smaller pool could use a little cleaning. Overall the hotel was great!
Comment from Hotel Management
Dec 7, 2014 by Martha Lopez, Hotel Management
Thank you so much for your review! We are happy to hear you had a great encounter with our staff! I will be sure to pass your comments about the grounds to our Director of Operations as that is not the standard to which we operate. However we are glad that you enjoyed your stay with us! We hope to see you again soon! Thank you Kristen Brodie
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas

Convienent to Cave Creek

Posted Nov 30, 2014
Pros: Location, friendly staff
Cons: Rooms need updating
Location: Close to Carefree and Cave Creek
Overall experience was good. Have stayed here before.
Comment from Hotel Management
Dec 7, 2014 by Martha Lopez, Hotel Management
Thank you so much for your review! We are happy to hear you had a great experience at our resort! We hope to see you again soon! Thank you Kristen Brodie
5 out of 5
Recommended
for Everyone
by A verified traveler

Just what we were looking for

Posted Nov 28, 2014
Pros: It was convenient to our daughter's place in Cave Creek and had good sized rooms.
Cons: Stop playing country night and day. We began to comment on the fact that you could not get away from the music. If you don't like country, it hurts.
Location: Already did, it is well located for many activities. Try the Spotted Donkey for dinner - wonderful!
We were in town to visit family and meet up with family coming from other states. This hotel provided great value for those who stayed there and sufficient amenities - like a heated pool, decent restaurant and walking distance to the Sundial Circle and shops - to work perfectly.
Comment from Hotel Management
Dec 7, 2014 by Martha Lopez, Hotel Management
Hello Kat Thank you so much for your review! We are happy to hear you enjoyed the amenities our resort has to offer as well as the nearby town! We hope to see you again soon! Thank you Kristen Brodie
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chandler, AZ

Posted Nov 26, 2014
Pros: Location
Great place for a quick getaway, excellent views. Watching the sunset from the patio was great. Service in the hotel restaurant was very good and employees were very accommodating. Very large room.
Comment from Hotel Management
Dec 7, 2014 by Martha Lopez, Hotel Management
Hello Steve, Thank you so much for your review! We are delighted to hear you enjoyed the views our resort as to offer as well as having a great encounter with our staff! We hope to see you again soon! Thank you, Kristen Brodie