Ratings based on 1,060 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom l
Posted Apr 24, 2015
Very pleased. Stayed with husband and 2 small kids. Room/bed clean and comfortable. The breakfast was fabulous. Great price
by A verified travelerfrom Tucson, AZ
start from scratchPosted Apr 16, 2015
Pros: price. close to freeway
Cons: rooms and hallways need new carpet. need more courtesy computers.
overall experience was barely o.k. you feel like you are in an older hotel buy looking at details such as doors, carpet, floors
for Everyoneby A verified travelerfrom Norcal
Clean and ProfessionalPosted Apr 11, 2015
Pros: Excellent staff and very clean
Cons: Smoking Rooms maybe
Location: Many good Restaurants and Stores
Very Good.... Easy access to freeway....Made my work trip much easier
by A verified travelerfrom Salem Oregon
Dead phone line.Posted Apr 4, 2015
Not a good experience at all. The staff was flippant, unfriendly, and not helpful. Arrived at hotel (if it can be called that). For being located in a nice area, the parking lot was dirty and trash receptacles were overflowing to the ground with trash. Checking in, the desk clerk was unfriendly. Arrived at room and it was clean and satisfactory. Around 11:30pm there was a loud disturbance with banging in the hall outside my door. Attempted to contact front desk from the room phone. The line was dead. I checked plug in and connections. Everything seemed in place but phone still did not work. Had to call front desk from my personal cell phone. Advised desk clerk of disturbance and problem with room phone. Clerk stated he would look into it. After disconnecting call, I wondered if clerk was going to look into disturbance or phone issues. Called front desk again to clarify regarding phone. He stated that half the phones in hotel did not work and owner was not willing to replace them yet. He also stated that he was going to check out disturbance right away but was interrupted by my call back. Very rude. I checked out next morning. This hotel is not worth staying at.
by A verified travelerfrom San Jose, CA
Beware of this hotelPosted Apr 3, 2015
I will not be staying at this hotel again. Firstly my car was broken into and everything in the trunk stolen. I spoke to some friends and they said to check the dumpsters and the hedges as the criminals might not want what they found (some lawn bowls equipment, shoes etc). I walked around the hotel parking lot and found some of my stuff. I reported it to the front desk and they did not look particularly surprised or caring - which leads me to think that this was not a one off. I kept getting locked out of my room which was super annoying and mainly due to the fact that there were issues with the lock. Overall it was not a particularly plesent stay and I will not be returning or recommending the hotel to any of my friends.
by A verified traveler
Posted Apr 3, 2015
Easy access to freeway. Bed was very comfortable. Needs to be updated.
for Everyoneby A verified traveler
Posted Apr 1, 2015
Nice enough for the price. Would stay there again.
by A verified travelerfrom Albuquerque, NM
No restaurant/bar as advertised.Posted Mar 29, 2015
No restaurant/bar as advertised. Staff was rude. Room had stains on carpet and furniture. Will not stay here again.
for Everyoneby A verified travelerfrom Seal Beach, Ca
Older hotel close to freewaysPosted Mar 27, 2015
Pros: Fast checkin. Bed was comfortable. Close to I-17 freeway. For a 4 day stay, price was the most reasonable we could find. Free breakfast was good.
Cons: Needs some serious updating and repairs. Carpets need cleaning.
Easy check-in, was booked for a non-smoking room but was given a smoking room without us knowing when we checked in. Room stunk like cigarette smoke, went to buy Febreze to help with the smell. Wallpaper was hanging off in a couple of places. The hotel looks very old and dated. My white socks were black from walking on the carpeting. Hallways were dirty, ice machine was broken. Hotel was fully booked due to spring training. Elevators were an extremely long way from the front of the hotel to the back and then our room on the second floor was the exact horrible length when we got off the elevator. Clerk was not helpful in directing us to a better way to access our room, she did not even make eye contact. The 3rd day our keys stopped working, internet was shut off. I think they accidentally checked us out but they denied it. They did fix it right away.
for Everyoneby A verified travelerfrom cambridge, mn
Overall pretty wellPosted Mar 25, 2015
Overall it was a decent place to stay although it needed a few things. Air conditioner made funny noises in the middle of the night, outlets were hanging out of the wall, and not much light. Pool was great! Breakfast was absolutely fantastic with big variety of choices!