Ratings based on 284 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy Access to freeway and shopping.

Posted May 14, 2014
Staff very nice and accommodating. Door keys wouldn't work on 1st room so switched right away to better room. Never used free breakfast (too early).Would definitely stay there again.
Comment from Hotel Management
May 14, 2014 by General Manager, Hotel Management
Thank you for taking the time to give feedback on your recent stay. We are happy to hear you enjoyed your stay with us. I had maintenance look into the key card lock on the door of the room you were in to ensure it was in working order. I hope to see you the next time you are in the Peoria area. Heather Kaiser Assistant General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Enjoyable stay

Posted Apr 28, 2014
Pros: Quiet and convenient location. Offers variety of shopping experiences not available in our hometown. TV had a variety of channels also.
Cons: Clean hallway & steps carpeting daily.
Location: Lots of shopping centers. Sporting complex.
Very clean rooms. Office staff was very accommodating. Relative made reservations day before our scheduled stay and office staff provided last minute side by side rooms for our convenience. Quiet at night. Convenient to shopping, sporting venues, and of course restaurants! Have recommended this hotel to friends when visiting Glendale.
Comment from Hotel Management
May 14, 2014 by General Manager, Hotel Management
Thank you so much for the nice feedback! We strive to provide great service and am happy we did that for you! We look forward to seeing you the next time you are in the area. Heather Kaiser Assistant General Manager
4 out of 5
Recommended
for Everyone
by Kathy from Wisconsin

Posted Apr 21, 2014
We visited Phoenix for 2 nights.Staff was excellent.My husband left the rental car lights on,and we needed jumper cables.The maintenance man jumped the car for him,and refused to take a tip.Everyone was so nice there,I would recommend it to a friend.
4 out of 5
Recommended
for Everyone
by Sharon from Madison, WI

Nice hotel in a new area.

Posted Mar 4, 2014
Pros: Clean and comfortable. A good location for us.
Cons: Front desk should have a cork screw.
Location: See above note about experience.
We stayed at this location in Peoria because it was near our friend's home in Sun City. The area seems to have been designed to serve people who are in town for spring training. Lots of chain restaurants in the area along with many stores. Our room was clean and comfortable and had all of the basics we needed. The front desk was unable to supply a cork screw when we had a bottle of wine to open, but otherwise, they were helpful and sent someone immediately to fix our safe when it failed to work. However, the fix was unsuccessful. All in all, a pleasant stay in a moderately priced place.
Comment from Hotel Management
Mar 7, 2014
Thank you for taking the time to complete a survey about your recent visit to Peoria. We love to hear the feedback all guest have. I have shared your feedback with the entire staff to ensure we make the guest stay the best it can be. Thank you and we look forward to seeing you on your next vist! Heather Kaiser Assistant General Manager
2 out of 5
by Bob

Nice enough hotel and location, but no repair.

Posted Feb 26, 2014
Could be a nice hotel, but no effort in repair and maintenance.
Comment from Hotel Management
Mar 1, 2014
I am sorry we disappointed you Bob. We work hard to keep our hotel clean, friendly and in great condition. Good news is, upgrades are headed our way! Sincerely, Kim Csernay General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near restaurants, movie theater and oth

Posted Feb 21, 2014
It was in a great location. Staff was very friendly and the room wad very nice.
Comment from Hotel Management
Mar 1, 2014
We thank you so much for your kind review! Hope to see you again! Sincerely, Kim Csernay General Manager
5 out of 5
Recommended
for Everyone
by nancy

Posted Jan 31, 2014
Pros: One thing that really stood out is that the Front Desk called our room the second day to make sure that everything was OK.
Cons: Nothing
Location: Convenient to family and restaurants
Hotel was very reasonable, clean, convenient and customer friendly.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 29, 2014 on Hotels.com
We were on the third floor and it was nice and quiet. The bed was very comfortable, room was clean. Only complaint was that we had a non smoking room but when we opened the door the smell of old cigarette was strong. I called to see about moving to a different room but I was told that there were no other rooms with a king bed available.
Comment from Hotel Management
Feb 18, 2014 by General Manager, Hotel Management
Thank you for your comments. I am happy to hear the bed was comfy & clean but disappointed to hear about the smoke smell. I have shared your comment with the team and we are taking the necessary steps to ensure this does not happen again. I hope you return to Peoria to give us another chance. Sincerely, Kim Csernay General Manager
4 out of 5
Recommended
for Personal Event
by Suzanne from Arizona

Posted Jan 24, 2014 on Hotels.com
Very comfortable
Comment from Hotel Management
Apr 19, 2014 by General Manager, Hotel Management
Thank you for your rating. Please visit again! Sincerely, Kim Csernay General Manager
5 out of 5
Recommended
by Stephanie from Park City UT

Everything was great!

Posted Jan 15, 2014 on Hotels.com
The location is great, just off the freeway and right next to restaurants, shopping and the Peoria Sports complex. The staff is super nice. The rooms is spacious and clean.
Comment from Hotel Management
Apr 19, 2014 by General Manager, Hotel Management
Thank you for your kind comments! I am happy to hear you enjoyed the hotel and our location. Hope to see you again! Sincerely, Kim Csernay General Manager