Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

Clean and comfy with friendly smiles...

Posted Feb 12, 2015
Pros: Cleanliness, comfort of room and staff
Cons: I felt the price a bit high and the rooms need maintenace: chipped paint in bathroom, carpet worn in spots and paint in need of refreshing
Location: Whiel far from downtown there are good restaurants, shoping and movei theater nearby to which the courtesy van was able to take us.
The bed and room were very comfortable and clean which is critical for me. But the staff was exceptional with their expressed hospitality, assistance, smiles and and attention to me as a customer. Everyone from the front desk to the van drivers to the cleaning and kitchen staff were wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay

Posted Nov 11, 2014
Don't ask my opinion and question the length of my comment
Comment from Hotel Management
Dec 16, 2014 by CISGM, Hotel Management
Thank you for rating us!
5 out of 5
Recommended
for Families
by A verified traveler

very nice hotel

Posted Nov 6, 2014 on Hotels.com
nice all the way around
Comment from Hotel Management
Jan 10, 2015 by Lucia, Hotel Management
Thank you for the rating us five stars! We appreciate your the time that you took to share your experience. See you in the near future!
4 out of 5
Recommended
for Families
by James Rfrom Las Vegas

Country Inn in Phoenix

Posted Nov 4, 2014 on Hotels.com
Hotel location makes it difficult to locate. Excellent room and service. Loved the cleanliness of the hotel. Thought the price was a little high.
Comment from Hotel Management
Jan 10, 2015 by Lucia, Hotel Management
We appreciate your time that you took to write this review, we hope to have you stay with us in the near future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Convenient, no frills, good breakfast

Posted Nov 3, 2014
Convenient, rooms are clean, AC very noisy and opening window was also not great (right next to highway). However, for a quick, convenient stay, it was good. Breakfast was better than expected.
Comment from Hotel Management
Nov 10, 2014 by CISGM, Hotel Management
Thank you for taking the time to share your comments, we appreciate your time and hope to have you stay with us in the near future!
5 out of 5
Recommended
by ron

Posted Oct 21, 2014 on Hotels.com
Comment from Hotel Management
Jan 10, 2015 by Lucia, Hotel Management
Thank you for your rating, we appreciate your time!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom AZ

Excellent hotel...

Posted Oct 13, 2014
Had a hard time finding the hotel but once we did it was beautiful. Loved the room but the bathroom tub faucet leaked all night. Don't know why housekeeping didn't report it but front desk was grateful for the info.
Comment from Hotel Management
Oct 21, 2014 by CISGM, Hotel Management
Hello Tisha, First of all we would like to thank you for taking the time to share your experience, we apologize about the bathroom tub faucet that leaked all night. We have mentioned this to our maintenance department and got that taken care of. We appreciate your feedback and looking forward in having you stay with us in the near future.
4 out of 5
Recommended
for Families
by Stefanie

Posted Sep 25, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by Lucia, Hotel Management
Thank you for rating us, we appreciate it!
4 out of 5
Recommended
by Göran

Posted Aug 8, 2014 on Hotels.com
Comment from Hotel Management
Nov 8, 2014 by Lucia, Hotel Management
Thank you for rating us!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Huntington Beach, CA

Nice hotel, suited our purpose for our visit

Posted Jul 22, 2014
Pros: The bed was very comfy. Room was clean. The breakfasts were very satisfying and good with lots of food choices.
Location: We were there for our granddaughters birthday party and family stuff. There is a lot of shopping very close to the hotel.
The only problem we found was in the pool area. The handrail at the steps leading into the pool was broken. We mentioned it to the desk agent when we checked out. She said she hadn't been aware of it and would have someone take care of it. I hope she will follow through with it as it could be a danger to anyone that needs assistance getting in and out of the pool.
Comment from Hotel Management
Sep 4, 2014 by CISGM, Hotel Management
Thank you for your feedback, I have followed up with this and our rail has been repaired. Thank you again for staying with us!