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Reviews of Comfort Inn & Suites Tempe Phoenix Sky Harbor Airport

2.5 out of 5
Comfort Inn & Suites Tempe Phoenix Sky Harbor Airport
808 North Scottsdale Road, Tempe, AZ

Reviews

8.2

Very Good

Rating 10 - Excellent. 504 out of 1005 reviews" "
Rating 8 - Good. 279 out of 1005 reviews" "
Rating 6 - Okay. 81 out of 1005 reviews" "
Rating 4 - Poor. 60 out of 1005 reviews" "
Rating 2 - Terrible. 81 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SaDajia

Liked: Cleanliness, amenities, property conditions & facilities
everything was awesome minus a couple of the staff members being a bit racist tried to check in was wearing my bonnet and they continued to ask me if i was in the right hotel and when i went down to breakfast again wearing my bonnet i was asked if i was staying there and what my room number was
Stayed 3 nights in Apr 2024

8/10 Good

Maria G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. But the breakfast egg and sausage was terrible . Other than that the hotel was great.
Stayed 1 night in Apr 2024

10/10 Excellent

Yong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony, Hillsboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to get 1 hour extra at check put with no charge because i had a late check-in. Staff ate very kind and helpfull clean property and rooms
Stayed 1 night in Apr 2024

8/10 Good

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk was excellent.
Stayed 1 night in Apr 2024

8/10 Good

Amlan, Scotch Plains

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Apr 2024

8/10 Good

Tiffiny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this location were friendly and helpful!
Stayed 3 nights in Mar 2024

10/10 Excellent

Rhonda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to airport, freeways, Morning breakfast items. Staff professional.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The room we had was clean and the bed was comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Rosa

Liked: Cleanliness
Stayed 2 nights in Oct 2023

8/10 Good

Bianka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed there before and found this visit was good. The growth around the motel has changed considerably, noticeably more traffic noise. We arrived late and the check-in was quick and easy.
Stayed 1 night in Mar 2024

8/10 Good

Irma

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good property with close by eating options. A little noise outside but not too bad. Would recommend location.
Stayed 1 night in Mar 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay an extra day because we loved this hotel. It’s basic however the rooms and hotel was clean. Our standard king room was huge. The staff was nice, breakfast was also pretty good plus they had a working heated pool! LOVED!
Stayed 1 night in Mar 2024

10/10 Excellent

Doris

Stayed 1 night in Mar 2024

10/10 Excellent

Greg

Our suite was spacious and clean. Bed was comfortable and we appreciated the fridge and microwave. Very convenient to the airport. Would stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Timothy

Good location. Short walk to the river for an enjoyable walk about. Hotel is over due for a remodel. Significant traffic noise and creeking from the floor above. Bring earplugs. You're definitely paying for location.
Stayed 1 night in Mar 2024

2/10 Terrible

Barbara

Traveled with family
I accidentally booked for the wrong day and they wouldn’t let me change it. The room was paid for when booked, so lost my money. I rebooked with a different hotel. Not impressed!
Stayed 1 night in Mar 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an excellent stay at this Comfort Inn & Suites. Very clean, well maintained, excellent customer service, and excellent location.
Stayed 3 nights in Mar 2024

8/10 Good

Carol, Prescott Valley

Stayed 1 night in Mar 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
The room was good, clean and well maintained. The breakfast was decent and to the standard expected, but the waffle maker really needs to be fixed or replaced, had issues with it every morning.
Stayed 3 nights in Mar 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean. Strip club across the street.
Stayed 1 night in Mar 2024

6/10 Okay

Louise

It was adequate and clean with a decent breakfast. The staff was friendly and helpful. The lighting in the bathroom was extremely dim and there was no overhead lighting in the room itself. There was no mirror over the desk so the only way to do hair and makeup was to stand in front of the mirror in the entrance.
Stayed 3 nights in Mar 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Facility convenient, clean,
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and nice room
Stayed 5 nights in Mar 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service
For the price of the stay would expect to be in nicer area. Gentleman’s club across the street. Hotel was clean but could use a remodel. Walking to area by river is a challenge.
Stayed 1 night in Mar 2024

2/10 Terrible

Amy, Hutchinson

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is very out dated. Only one elevator was working. The worst was the plumbing. The toilet was backed up and when we called to have it addressed, they told us there was no maintenance onsite and handed us a plunger. The plunger did not work, the lines needed snaked. They should have moved us to a new room. Noisy location. Not sure how this place got such a high rating on Expedia but travelers beware!
Stayed 1 night in Mar 2024

10/10 Excellent

Arleen, Longmont

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service very good. Property is clean but a little worn. Good location for the airport but a charge for their airport shuttle was surprising.
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We flew into Phoenix late and this was a convenient place to stay. Quiet and comfortable for the night!
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to this place after leaving the Arizona grand, spa and resort. This place had way bigger rooms, and I mean almost twice the size. The staff was friendly, and I even screwed up my reservation and they still made accommodations for us. The pool was great and their hot tub was nice. I would highly recommend this place, as it is easy to get to the airport from here.
Stayed 1 night in Mar 2024

8/10 Good

Rex, Lees Summie

Liked: Cleanliness, staff & service
Liked the mattress. Slept very well.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, property conditions & facilities
Close to venue
Stayed 1 night in Mar 2024

10/10 Excellent

Mariana

Liked: Amenities
It is always well organized, clean, staff very polite.
Stayed 3 nights in Mar 2024

8/10 Good

Chasm

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed; a place to sleep for the music festival. Easy to get to, easy walking to food and the festival. Didn't get a chance to have breakfast but it smelled good. Would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

MARCELLUS

Liked: Cleanliness, staff & service, property conditions & facilities
Customer Service was excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in and out for a quick festival, perfect to sleep and shower.
Stayed 3 nights in Feb 2024

8/10 Good

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were an incredible bunch of people. Very accommodating, lovely people. The room was a pretty standard room. It’s very close to the airport which is great but has its drawbacks with noise. My partner & I walked the whole trip and I will say, the hotel isn’t walking distance from much. So if that’s something you’re looking for, this hotel isn’t the best option. The facilities were cute, the pool wasn’t very busy so we had it to ourselves when we went.
Stayed 3 nights in Feb 2024

4/10 Poor

Werner

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel experience sub par while charging $550 for 2 nights! Staff not friendly. Room service entered room without knocking barging in and not apologizing. Free breakfast super basic! Hotel dated and carpets old and moldy. Didn’t have ability or space apparently to store luggage for the day at checkout. Probably would avoid this hotel and Choice hotels as a result going forward…
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Maurice

Stayed 1 night in Feb 2024

6/10 Okay

Cody Allen

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote to our tv didn’t work, there were stains on towels and sheets but overall wasn’t too terrible as far as cleanliness common areas are clean and breakfast was nothing fancy but clean and convenient.
Stayed 1 night in Feb 2024

6/10 Okay

Elvira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is okay, but the noise and weird people outside is horrible.
Stayed 2 nights in Feb 2024

10/10 Excellent

Victoria

Stayed 3 nights in Feb 2024

8/10 Good

Grant

Stayed 1 night in Feb 2024

10/10 Excellent

Eric, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Easy for airport access.
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024