Ratings based on 463 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Hoffman Estates, IL

Could have been better

Posted Sep 8, 2014
Staff was quick. Check in was a breeze. However, my room smelled terrible. My room is where I was spending the predominance of my time. If it smells, it makes for an unpleasant experience.
Comment from Hotel Management
Sep 16, 2014 by Country Inn Phoenix Tempe, Hotel Management
Dear Jason, Thank you for telling us about your visit. Thank you for telling us about the odor in your room. We are very sorry for this inconvenience. We will pass this feedback on to our staff. Thank you so much for your time. We hope that you may consider us again in the future. Sincerely, Country Inn & Suites Phoenix Airport at Tempe
4 out of 5
Recommended
for Everyone
by A verified traveler from Orange County Ca

Close to ASU which is why we chose this hotel.

Posted Aug 17, 2014
Very accommodating, front desk staff were friendly.
Comment from Hotel Management
Aug 25, 2014 by Country Inn Phoenix Tempe, Hotel Management
Dear Guest, Thank you for telling us about your stay with us. We are so glad that we could accommodate you. Thank you for your comments about the staff. We will be sure to pass this on to them. Thank you for your time. We hope to see you again in the future. Sincerely, Country Inn & Suites Phoenix Airport at Tempe
3 out of 5
by A verified traveler

Sorry very poor breakfast very disappointed

Posted Jun 28, 2014
Location: It was across the street from a strip club
Very poor breakfast for a Carlson and I'm from MSP
Comment from Hotel Management
Jul 3, 2014 by Country Inn Phoenix Tempe, Hotel Management
On behalf of our entire staff at Country Inns & Suites we apologize for the breakfast not being up to your expectations during your stay with us. Our goal is always to ensure we are offering a variety of fresh food daily so that there is something for everyone to enjoy. We never intend for any of our guests to experience a less than perfect stay with us. We do greatly appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Country Inn Phoenix Tempe
2 out of 5
Recommended
by kdugg

Poor Wifi

Posted Jun 16, 2014 on Hotels.com
I didn't have a great stay at this hotel. The wifi didn't work well and there were dirty towels hanging in the bathroom.
Comment from Hotel Management
Aug 23, 2014 by Country Inn Phoenix Tempe, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services in the hope that we have another opportunity to exceed your expectations. Respectfully,
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Worst experience EVER

Posted Jun 12, 2014 on Hotels.com
Just as an FYI...I am thoroughly upset about this entire hotel. They have an additional $50 charge pending on my card for no reason. So, instead of the price I paid through this site, they are charging an additional $50 fee??? Their breakfast was DISGUSTING and the hotel staff was RUDE.
5 out of 5
Recommended
by Mel from Tucson, AZ

Would stay again.

Posted Jun 10, 2014 on Hotels.com
The staff was great. Very good breakfast and nice to have cookies, popcorn and coffee in the lobby. Nice pool and hot tub. Beds are very comfortable and they provide extra pillows which is great. Went. For comic con and loved that it was right off the highway.
Comment from Hotel Management
Aug 23, 2014 by Country Inn Phoenix Tempe, Hotel Management
Dear Mel, Thank you for telling us about your visit with us. We hope you enjoyed comic con. We really appreciate your comments about the extra amenities that we provide. We will pass your great comments on to our staff. Thank you for choosing us for your hotel needs. We hope that you will consider us again in the future. Sincerely, Country Inn & Suites Phoenix Airport at Tempe
5 out of 5
Recommended
by Peggy from Sweden

Good value

Posted Jun 6, 2014 on Hotels.com
The two main reasons why I chose this hotel were price and location while visiting my daughter, who lives in Tempe. The quality of our stay was an amazing value for the money, because the hotel is well maintained and clean, and the breakfast was far better than the average continental breakfast you get in the cheaper chain hotels. There were complimentary newspapers, cookies, and popcorn available to the guests 24-hours a day. The pool and surrounding courtyard looked nice, but we never had time to relax in the pool. The only potential negative is that it's close to a busy road, and that many planes fly directly above the hotel on their way to landing at both Phoenix-area airports. I wasn't personally bothered so much by this, but if you just ask for a room "pool side", you can at least avoid some of the road noise. Overall this hotel offers a pleasant stay at a reasonable price.
Comment from Hotel Management
Aug 16, 2014 by Country Inn Phoenix Tempe, Hotel Management
Dear Peggy, Thank you for telling us about your visit in Tempe. We are so glad that you chose us during your visit with your daughter. We really appreciate your very detailed review. We really appreciate all guest feedback. It really allows us to make the necessary changes to the hotel to make it better for you, and future guests. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Country Inn & Suites Phoenix Airport at Tempe
4 out of 5
Recommended
for Everyone
by A verified traveler

Good airport hotel.

Posted Jun 5, 2014
Pros: pol area, friendly staff, great breakfast
We were pleased with our accommodations and found them more than adequate.
Comment from Hotel Management
Jun 10, 2014 by Country Inn Phoenix Tempe, Hotel Management
Dear Guest, Thank you for telling us about your visit with us. We are glad that you enjoyed the pool, staff, and breakfast. We will be sure to pass this feedback on to our staff. Thank you for your time. We hope to see you again in the future. Sincerely, Country Inn & Suites Phoenix Airport at Tempe
5 out of 5
Recommended
for Everyone
by Brandon from Phoenix

Great stay

Posted Jun 2, 2014
Very nice hotel stay. Friendly and helpful staff. Comfy rooms with large bathrooms. Pool was fun, clean and spacious. Breakfast with many options to chose from as well. Overall, had a fantastic expierence and would definitely stay again.
Comment from Hotel Management
Jun 17, 2014 by Country Inn Phoenix Tempe, Hotel Management
Dear Brandon, Thank you for telling us about your visit. We are so glad that you enjoyed the room pool, and breakfast service. We strive to provide a great place for everyone to stay. Thank you for choosing us for your hotel needs. We hope to see you again in the future. Sincerely, Country Inn & Suites Phoenix Airport at Tempe
5 out of 5
Recommended
for Overnight Stay Before Destination
by Evonne from Mexico

very comfortable stay

Posted May 30, 2014 on Hotels.com
The room was clean and comfortable with a desk, sofa, microwave and small frig.
Comment from Hotel Management
Aug 9, 2014 by Country Inn Phoenix Tempe, Hotel Management
Dear Evonne, Thank you for telling us about your stay. We are so glad that you enjoyed the hotel amenities. We hope you enjoyed your visit to Tempe. Thank you for your time. We hope to see you again in the future. Sincerely, Country Inn & Suites Phoenix Airport at Tempe