Ratings based on 972 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from TX

I loved that the hotel was close to running trails

Posted Apr 26, 2015
When we checked in the hotl smelled like cigars. When we asked the desk person he said, " Nooe, don't smell anything". Of course that was after we stood there forever waiting for someone to check us in. We knocked on doors and waited . He finally showed up and was not helpful in the least. He acted as if we had interrupted him. It was not a good sign. The other workers were very nice an helpful. Unfortunately the comforter had stains on it. This was disgusting. The breakfast was also not very good at all. I would not stay there again.
Comment from Hotel Management
Apr 29, 2015 by General Manager, Hotel Management
Thank you for taking the time to give us your honest feedback. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at our hotel. I have addressed the situation with our front office manager to make sure we are providing quality customer service and meeting our guests expectations. I assure you we are working diligently to ensure a similar situation does not occur again in the future. Thank you very much for spending the time to respond with your comments and helping us to improve our business.
4 out of 5
Recommended
for Families
by Angella

This traveler left a rating score only Posted Apr 24, 2015 on Hotels
2 out of 5
by A verified traveler from s cal

Posted Apr 22, 2015
Pros: leaving
Cons: place needs to be upgraded
Location: location ok
booked for king, got 2 queen beds fan in bathroom did not work tiny tv took forever to find luggage carts
Comment from Hotel Management
Apr 24, 2015 by General Manager, Hotel Management
Thank you for taking the time to give us your honest feedback. On behalf of our entire staff at Country Inn & Suites, we apologize for the concerns you shared about your experience at our hotel. I understand your thoughts about the condition of the guest room on your most recent stay with us. We are in the process of preparing some major improvements this year are going to greatly improve our property. In the meantime, we are competitively priced in the market and try to make up the difference in the service that we provide our guests. Thank you very much for spending the time to respond with your comments and helping us to improve our business.
4 out of 5
Recommended
for Business Travelers
by John from Corona, CA.

Great Location--My Second Stay Here

Posted Apr 22, 2015 on Hotels
Good location for major freeways. Local restaurants are good and vary in food type. All in all a good place to stay for us business types.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value!

Posted Apr 22, 2015
Pros: The pool, room cleanliness, comfortable beds, friendly staff, incredible value for the money, great location
Cons: Minor cosmetic things like updated fabrics
Location: Right off the 101, walking distance to a gas station, Mimi's Cafe, and Chick-Fil-A. Less than 5 minutes to Chipotle, Starbucks, lots of other stores
We stayed here for four days this past weekend (April 16th-20th) and were incredibly pleased with the value! The front desk staff was super helpful and when we needed anything (extra pillows, etc.) it was brought up almost immediately. The bed was very comfortable and the rooms (we had a suite with a kitchenette) were very clean. The pool area was beautiful and relaxing with plenty of beach chairs to lay out if you wished. There was also a small children's pool (about 1 ft deep) that my son very much enjoyed, and my husband loved the hot tub. Super close to everything (right off the 101 and walking distance to a gas station, Mimi's Cafe, and Chick-Fil-A). Some of the previous posters have mentioned that it needs updating and I was nervous that we would encounter peeling paint, rickety furniture, etc. I can assure you that the room we stayed in had NOTHING of the sort. Yes, it's obvious this hotel wasn't decorated last week, but it's still in great physical shape and the updating really seemed to be limited to cosmetic details like rug colors, etc. For the value of the room (priced considerably lower than other area hotels!!) we were very pleased. Definitely, definitely recommend, especially for families!
Comment from Hotel Management
Apr 27, 2015 by Hotel Management, Hotel Management
Dear Guest, Thank you for telling us about your visit with us. We are so glad you and your family stayed with us. We are glad you enjoyed the hotel. We are happy you enjoyed the hotel's location. We appreciate all of your feedback. Thank you for staying with us. We hope to see you again soon. Sincerely, Country Inn & Suites Scottsdale
4 out of 5
Recommended
for Couples
by Gary from Cedar city , Ut

Comfortable

Posted Apr 21, 2015 on Hotels
We were in Scottsdale for medical reasons. Mayo clinic!
3 out of 5
Recommended
for Everyone
by A verified traveler

Many things are outdated carpets in hallways, and

Posted Apr 19, 2015
Pros: close to I-101
Cons: Rennovations!
Not very comfortable, sort of disappointing stay away from home. Rooms need to be updated
Comment from Hotel Management
Apr 21, 2015 by General Manager, Hotel Management
Thank you for taking the time to give us your honest feedback. On behalf of our entire staff at Country Inn & Suites, we apologize for the concerns you shared about your experience at our hotel. I understand your thoughts about the condition of the guest room on your most recent stay with us. We are in the process of preparing some major improvements this year that are going to greatly improve our property. In the meantime, we are competitively priced in the market and try to make up the difference in the service that we provide our guests. Thank you very much for spending the time to respond with your comments and helping us to improve our business.
4 out of 5
Recommended
for Getaway With Friends
by William

This traveler left a rating score only Posted Apr 18, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2015
Pros: Location
Cons: Nothing
Location: easy walk to restaurant and near freeway.
So very quiet at this hotel. Had a great nights sleep. Thank you!
Comment from Hotel Management
Apr 20, 2015 by Hotel Management, Hotel Management
Dear Guest, Thank you for telling us about your visit with us. We are glad that you had a good nights sleep. We value all guest feedback. Thank you for staying with us. We will pass this feedback on to our hotel staff. Thank you for staying with us. We hope to see you again in the future. Sincerely, Country Inn & Suites Scottsdale
5 out of 5
Recommended
for Everyone
by A verified traveler from F Montana

Family atmosphere

Posted Apr 17, 2015
Was very quiet, and had a warm family atmosphere. Breakfast in the morning was awesome! Clean rooms, and great at a great price.
Comment from Hotel Management
Apr 20, 2015 by Hotel Management, Hotel Management
Dear F Montana, Thank you for telling us about your visit with us.. We are so glad you enjoyed the hotel's atmosphere. We will pass this wonderful feedback on to our hotel staff. They always enjoy hearing good things about their service. Thank you for staying with us. We hope to see you again in the future. Sincerely, Country Inn & Suites Scottsdale