Ratings based on 908 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

THE BARD

Posted Jan 2, 2015
Pros: Personable Staff/Very clean
Cons: Different contract transportation
Location: Many restaurants & shops close by
Already sent a couple of reviews but all was wonderful except for the contract transportation told the hotel personal, they couldn't pick me up at 8:30 PM because they were too busy! New Years Eve! It was one of the reasons I chose the hotel so I wouldn't have to pay extra for a taxi! Not much but noticeable! The hotel personal were quite upset also! Good People but management needs to get a different contract transportation company when their shuttle is inoperative! Overall, VERY NICE!!!!
Comment from Hotel Management
Jan 12, 2015 by CountryInnScottsdale, Hotel Management
Dear Guest, Thank you for telling us about your visit with us. We are so glad that you chose our hotel for your hotel needs. We are very sorry for the transportation problem. We are deeply sorry for the inconvenience that you were caused because of this. We have passed this feedback on to the transportation staff. We value all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for staying with us. We hope that you will consider us again in the future. Sincerely, Country Inn & Suites Scottsdale
3 out of 5
Recommended
for Everyone
by A verified travelerfrom alexandria, virginia

Basic accommodations but clean and friendly staff

Posted Dec 30, 2014
We usually stay in resorts, but this was a trip to visit family so we opted for convenience and a lower price point. The hotel was very clean with a friendly staff. The bed was comfortable, but the room was dark, the bath tub was very flimsy, and the paper products felt like sand paper. The breakfast area was too crowded to seat our family of four on any morning, so we skipped it every day. Our expectations were not high, so this hotel met our expectations.
Comment from Hotel Management
Jan 5, 2015 by CountryInnScottsdale, Hotel Management
Dear Guest, Thank you for telling us about your visit with us. Thank you for your wonderful comments about the cleanliness of the hotel, and the friendliness of the staff. Thank you for telling us your concerns about the room being dark, and the bathroom. Thank you for also mentioning your thoughts about the breakfast service. We are sorry that we did not meet your expectations. We will use this feedback to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for your time. We hope that you may choose us again in the future. Sincerely, Country Inn & Suites Scottsdale
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
2 night stay was very comfortable. Close enough to everything we needed. Will stay again when visiting the area.
Comment from Hotel Management
Dec 15, 2014 by CountryInnScottsdale, Hotel Management
Dear Guest, Thank you for telling us about your stay with us. We are glad you enjoyed the location of the hotel. We strive to provide a good place for everyone to stay. We value your feedback. We hope to see you again in the future. Sincerely, Country Inn & Suites Scottsdale
4 out of 5
Recommended
for Everyone
by A verified travelerfrom West Kelowna

Very Good Hotel

Posted Dec 8, 2014
Pros: Location, staff
Cons: exercise room could use some updated equipment.
Location: very well located
great location, great staff, restaurants very close.
Comment from Hotel Management
Dec 16, 2014 by CountryInnScottsdale, Hotel Management
Dear D, Thank you for telling us about your stay with us. We really appreciate all of your comments about the hotel. We are glad you enjoyed the location and the staff. Thank you for your comments. We will pass this on to our hotel staff. Thank you for your time. We hope to see you again soon. Sincerely, Country Inn & Suites Scottsdale
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location for us, as a stopover.

Posted Dec 6, 2014
Quick check in, average breakfast, good location, helpful staff, average breakfast.
Comment from Hotel Management
Dec 16, 2014 by CountryInnScottsdale, Hotel Management
Dear Guest, Thank you for telling us about your visit with us. We are so glad you chose us for your hotel needs. Thank you for telling us your thoughts about the staff, and the breakfast service. We are sorry that you felt the breakfast was average. We are always trying to find ways to make this service better. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Country Inn & Suites Scottsdale
5 out of 5
Recommended
for Everyone
by A verified traveler

GREAT Stay!

Posted Dec 5, 2014
Cons: My only regret is that I purchased through Expedia and was unable to earn Carlson Club Rewards points
Loved this place; in the midst of a family crisis, the atmosphere and staff provided a wonderful place of respite
Comment from Hotel Management
Dec 15, 2014 by CountryInnScottsdale, Hotel Management
Dear Guest, Thank you for telling us about your visit with us. We are so glad you chose us for your hotel needs. We are so glad that we could accommodate you during this family time for you. We will pass your comments on to our staff. Thank you for your time. We hope to see you again soon. Sincerely, Country Inn & Suites Scottsdale
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel.

Posted Nov 25, 2014
The room was very clean, even the cute little ants in the bathroom were clean. ;0) The free breakfast was ok.
Comment from Hotel Management
Dec 2, 2014 by CountryInnScottsdale, Hotel Management
Dear Guest, Thank you for telling us about your visit with us. We are so glad you enjoyed your stay, Thank you for the mention of the ants. We will be sure to take care of this issue right a way. We use guest feedback to make the necessary changes to the hotel to make it better for you, and future guests. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Country Inn & Suites Scottsdale
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to restaurants

Posted Nov 24, 2014
Pros: Staff were great.
Cons: Towels needed to be replaced for new ones , worn
Front desk staff were great . Helped me with directions to airport and restaurant for dinner .
Comment from Hotel Management
Dec 2, 2014 by CountryInnScottsdale, Hotel Management
Dear Guest, Thank you for telling us about your visit with us. We are so glad you enjoyed the front desk staff. We will be sure to pass this feedback on to them. Thank you for telling us about your stay. We hope to see you again soon. Sincerely, Country Inn & Suites Scottsdale
4 out of 5
Recommended
for Everyone
by A verified traveler

Mayo access

Posted Nov 24, 2014
Pros: convenience to both mayo and good restaurants altho we enjoyed breakfast at the hotel
Cons: nothing
Location: good restaurants nearby and movie theaters
stayed 3 nights while getting medical tests at mayo...good breakfast
Comment from Hotel Management
Dec 1, 2014 by CountryInnScottsdale, Hotel Management
Dear Guest, Thank you for telling us about your visit with us. We are so glad that we could accommodate you during your visit to the Mayo Clinic. We are glad you enjoyed the breakfast service. Thank you so much for your time. We hope that you will consider us again in the future. Sincerely, Country Inn & Suites Scottsdale
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Roseville, CA

Quiet location

Posted Nov 24, 2014
Pros: Room was clean, close parking, good breakfast.
Cons: wifi needs to be improved.
Location: There was a Mimi's, Red Robin, and Chick Fil-A within walking distance, Steinmart across the freeway
This was near perfect for business travel, near my destination, tucked off the street, with restaurants and shopping nearby. Only issue was the wifi was spotty and completely down the last morning. I called the desk and they said they were working on it. Good breakfast, well laid-out, clean.
Comment from Hotel Management
Dec 2, 2014 by CountryInnScottsdale, Hotel Management
Dear Melissa, Thank you for telling us about your visit to the hotel. We really appreciate our business travelers. Thank you for telling us your concerns about the Wifi. We will be sure to pass this feedback on to our hotel staff. We are sorry if this inconvenienced you at all. Thank you so much for your feedback. We hope that you may consider us again in the future. Sincerely, Country Inn & Suites Scottsdale