Ratings based on 972 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 2, 2015
Great price for room. Friendly staff. Quick checkout.
Comment from Hotel Management
Jun 8, 2015 by Hotel Management, Hotel Management
Dear Guest, Thank you for your feedback. We are glad you enjoyed the hotel value. Thanks for your nice comment about the staff. We will pass this feedback on to the hotel staff. Thank your staying with us. We hope to see you again in the future. Sincerely, Country Inn & Suites Scottsdale
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

pleasant place, quite clean

Posted May 21, 2015
Pros: location is great, staff is mostly cooperative
Cons: room needs updating; plumbing, electrical appliances (room phone, alarm clock)
Location: close to the 101 freeway @ Shea, just right
mostly very pleasant, breakfast is fine, pools are nice, rooms are clean
Comment from Hotel Management
Jun 2, 2015 by Hotel Management, Hotel Management
Dear Rick, Thank you for the comments about your stay. We are glad you enjoyed amenities . We hope that you will choose us again for your hotel needs. Sincerely, Country Inn & Suites Scottsdale
3 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

The A/C unit was very noisy and the room was small

Posted May 15, 2015
Pros: It's location.
Cons: It needs to be updated. The A/C unit needs to be quieter.
Conveniently located. The A/C unit was very noisy and the room was small. The staff was friendly.
Comment from Hotel Management
May 18, 2015 by Hotel Management , Hotel Management
Dear Guest, Thank you for telling us about your visit with us. We are glad you chose our hotel for your hotel needs. Thanks for telling us your concerns about the ac in your room. We will be sure to address that issue as soon as possible. We are very sorry for any inconvenience that you were caused. Thank you for your time. We hope to see you again in the future. Sincerely, Country Inn & Suites Scottsdale
2 out of 5
by A verified traveler

Hotel close to venue

Posted May 5, 2015
Pros: not much
Cons: Stay in another hotel
Ac not working, felt ill after breakfast!!!!!!!!!!!!
Comment from Hotel Management
May 7, 2015 by General Manager, Hotel Management
Thank you for taking the time to give us your honest feedback. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at our hotel. I have addressed the situation with our breakfast attendant to make sure we are serving fresh quality food and making sure all of our guests needs are met. I assure you we are working diligently to ensure a similar situation does not occur again in the future. Thank you very much for spending the time to respond with your comments and helping us to improve our business.
5 out of 5
Recommended
for Couples
by A verified traveler

Will return!

Posted Apr 30, 2015 on Hotels
Large room that was laid out very well. Clean and comfortable.
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Apr 28, 2015 on Hotels
2 out of 5
by A verified traveler

Posted Apr 27, 2015
The hotel decor was very dated. There were no hotel staff available when we needed assistance to check out. Now I can't get a receipt for my stay when I call the front desk because we booked through Expedia. Very displeased!!
Comment from Hotel Management
Apr 30, 2015 by General Manager, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites we apologize for the concerns you shared about your experience at our hotel. I understand your thoughts about the condition of the guest room on your most recent stay with us. We are in the process of preparing some major improvements this year that are going to greatly improve our property. In the meantime, we are competitively priced in the market and try to make up the difference in the service that we provide our guests. Also, I apologize about any inconvenience with your receipt. Your reservation was made through Expedia and paid through Expedia, you have to get your receipt from them. Thank you very much for spending the time to respond with your comments and helping us to improve our business. We look forward to your next stay with us to regain your trust at The Country Inn & Suites by Carlson – Scottsdale
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

good hotel close to businesses

Posted Apr 27, 2015
Good hotel with good amount of room with s good breakfast.
Comment from Hotel Management
May 4, 2015 by Hotel Management, Hotel Management
Dear Guest, Thank you for telling us about your visit with us. We are glad you enjoyed the breakfast. We will pass this feedback on to our hotel staff. Thank you so much for your time. We hope to see you again in the future. Sincerely, Country Inn & Suites Scottsdale
4 out of 5
Recommended
for Business Travelers
by susan from Carson City

Good experience for a reasonable price.

Posted Apr 27, 2015 on Hotels
The hotel staff were pleasant. The housekeeping was wonderful. They were always hustling to keep things tidy around the entire hotel. They had things in such a way that the room felt homey. They straightened up the room each day in a way that when we walked in, after a fully day of intense training, We felt we could relax. It was like home away from home. The only draw back was the couch was not very comfortable, but what can you expect for a sleeper sofa. The hotel is close to the freeway but not noisy. It's also close to shopping and restaurants. Its pool and jacuzzi were clean and enjoyable. All in all it was a good experience.
4 out of 5
Recommended
for Families
by A verified traveler

Scottsdale visit

Posted Apr 27, 2015 on Hotels
Older property but well maintained. Staff is helpful and friendly. Good buy for the price.