Ratings based on 165 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Posted Jul 14, 2014
Location: Access to a wide variety of restaurants within walking distance. About 6 miles from the Mesa Airport.
Standard Country Inn and Suites, nice rooms and lobby. Sparsely staffed. The pool was closed with no warning, which was a huge disappointment to out kids. The hotel had arranged for use of the pool at La Quinta Inn down the road, but staff were moderately rude about our disappointment.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2014
Pros: Convenient location near lots of shopping and restaurants. Clean and affordable with a friendly staff. Nice lobby.
It was just an over night stay to visit friends in the area. The room was comfortable and the staff friendly. We enjoyed the pool. The breakfast was good. The had coffee, fruit and candy in the lobby also.
Comment from Hotel Management
Jul 2, 2014 by Melissa, Hotel Management
Thank you for your favorable review! We look forward to seeing you again in the future. Happy Travels!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice accomendations

Posted Jun 15, 2014
Good- the breakfast had a great variety and was good
Comment from Hotel Management
Jun 17, 2014 by Melissa, Hotel Management
Thank you for your favorable review! We look forward to seeing you again in the future. Happy Travels!
3 out of 5
by Paul from Arizona

Handicap room

Posted Jun 10, 2014
Front desk saw that I had 2 adults and 3 small children and put me in the smallest handicap room she had. I had a reservation for a 2 bed with pullout sofa(no handicap). I spoke with the front desk about moving me to another room and put me on 1st floor near breakfast entrance. It was noisy and busy all morning. The Hotel was not busy.
Comment from Hotel Management
Jun 13, 2014 by Melissa, Hotel Management
Thank you for taking the time to post a review on our hotel. We are sorry to hear about the issues you encountered on your recent stay with us. Please don't ever hesitate to contact the Front Desk if you encounter any issues with your room so that we may resolve during your stay. Whereas I understand this experience leaves you with a bad taste for our hotel, I do hope to see you when your travels bring you back to Mesa, AZ so we can be sure to exceed your expectations. Happy Travels!
4 out of 5
Recommended
for Everyone
by anita from p

Spent 3 nights

Posted Jun 2, 2014
Comfort with fridge, microwave and roomy. We would definitely stay again!
Comment from Hotel Management
Jun 12, 2014 by Melissa, Hotel Management
Thank you for your favorable review! We look forward to seeing you again in the future. Happy Travels!
4 out of 5
Recommended
for Everyone
by sammi from wyoming

Not bad at all

Posted May 31, 2014
Good location near food gas and airport and some shopping.
Comment from Hotel Management
Jun 12, 2014 by Melissa, Hotel Management
Thank you for your favorable review! We look forward to seeing you again in the future. Happy Travels!
5 out of 5
Recommended
for Everyone
by A verified traveler

My hotel stay

Posted May 16, 2014
Pros: Everything
Location: Eateries were close. I was there waiting for a flight so did not sight see.
The stay was very restful. Great facility and clean as a whistle . The breakfast was very good as were the cookies served 24/7. I would definately stay there again.
Comment from Hotel Management
May 28, 2014 by Melissa, Hotel Management
Thank you for your favorable review! We look forward to seeing you again in the future. Happy Travels!
4 out of 5
Recommended
for Everyone
by lance from h

Overnight before the arboretum

Posted May 10, 2014
Our room was clean, quiet and comfortable. The free WiFi was fast and reliable. Breakfast was merely ok but at least it had meat, eggs and potatoes. Eggs were like mcmuffin eggs and not very hot. Overall the one night stay was fine but not spectacular for $150.00.
Comment from Hotel Management
May 14, 2014 by Melissa, Hotel Management
Thank you for taking the time to post a review on our hotel. We are sorry to hear about the issues you encountered on your recent stay with us. Please don't ever hesitate to contact the Front Desk if you encounter any issues with your room so that we may resolve during your stay. Whereas I understand this experience leaves you with a bad taste for our hotel, I do hope to see you when your travels bring you back to Mesa, AZ so we can be sure to exceed your expectations. Happy Travels!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2014
The room was as expected. The staff was friendly. The floor in the room was very stained.
Comment from Hotel Management
May 14, 2014 by Melissa, Hotel Management
Thank you for taking the time to post a review on our hotel. We are sorry to hear about the issues you encountered on your recent stay with us. Please don't ever hesitate to contact the Front Desk if you encounter any issues with your room so that we may resolve during your stay. Whereas I understand this experience leaves you with a bad taste for our hotel, I do hope to see you when your travels bring you back to Mesa, AZ so we can be sure to exceed your expectations. Happy Travels!
2 out of 5
by A verified traveler

Not for 130 a night..

Posted Apr 28, 2014
We were placed next to the elevators and the walls are thin. The room was a bit dated and was not quite clean. Just not 130 actually 150 a night kinda place. Stayed one night the stayed at the Jaffotel soon to be a Best Western for 80. Nicer and worth the money. Same room style just much nicer and better breakfast.
Comment from Hotel Management
Apr 28, 2014 by Melissa, Hotel Management
Thank you for taking the time to post a review on our hotel. We are sorry to hear about the issues you encountered on your recent stay with us. Please don't ever hesitate to contact the Front Desk if you encounter any issues with your room or you are unhappy with the room location. Whereas I understand this experience leaves you with a bad taste for our hotel, I do hope to see you when your travels bring you back to Mesa, AZ so we can be sure to exceed your expectations. Happy Travels!