Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by Tom from Honolulu

Best deal for connecting flights

Posted Apr 14, 2014
Conveniently close to the airport, very nice staff, free shuttle, free WiFi. Not the best area to walk, but staff will take you to places within 5 miles. Long list of food establishments that deliver to your room.
5 out of 5
for Everyone
by Bob from Oak Creek WI

Close to the airport, but yet quiet

Posted Apr 11, 2014
Pros: The front desk staff was excellent not only very polite but welcoming. The drivers back and forth from the airport were awesome!
Newly remodeled location, not your typical Country Inn and Suites, but still very nice, more for business travelers. Great rooms, new carpeting, great parking. The drivers from the airport and back, were great and very courteous. Front desk staff was welcoming, and made us feel comfortable. Near the interstate and airport but yet quiet. Would highly recommend this hotel.
5 out of 5
for Everyone
by Becky from Salt Lake City, Utah

Nice hotel. Has airport shuttle, nice beds, clean

Posted Apr 8, 2014
Pros: It was up to date, recently remodeled and clean. Staff was nice and comfortable place to hang out with our family.
Location: We went to the zoo, went to family get together and was close to airport but didn't feel like it was. Really nice.
It was perfect for what we needed, yummy breakfast, comfortable beds, clean swim pool, and close to the airport.
4 out of 5
for Everyone
by Tom from Seattle

Nice hotel for those flying into or out of airport

Posted Apr 5, 2014
Pros: The hotel was nicely updated.
Cons: Limit the hours for using the self service laundry to 8 AM to 10 PM if you are going to check guests into the room next to the laundry.
Location: The location is very convenient for traveling to and from the airport. There are no restaurants or tourist attractions within walking distance.
Check in was unpleasant as the clerk refused to accommodate moving us to a room not located next to the 24 hour laundry room. Fortunately for us, the laundry was not used too often that evening. The hotel itself was very comfortable, and the breakfast was very good. The hotel is perfect for those guests flying out the next morning, as free shuttle service.is provided.
4 out of 5
for Everyone
by Staci from CA

Walking distance to Tempe Diablo stadium

Posted Mar 30, 2014
The staff was really nice. When we checked in thean at the front even printed our tickets for the game and was very patient with us during the process. They have a complemtary shuttle for five miles that can easily get you to downtown mill street. They finishing remodeling the whole place and it looks great. Breakfast was also good considering it was free. One egg dish, one meat and some potatoes plus the usual cereal oatmeal muffins juice.
2 out of 5
by Bill from Tucson

Older hotel needing work

Posted Mar 29, 2014
Pros: Location to the Airport
Cons: Attitude of desk staff and signage
Location: Close to the airport
We booked three weeks earlier and were given a room across from the third floor elevator. Called the desk to be moved and was informed the hotel was full although people were checking in constantly. The door was so loose in frame we had to put paper in door jam to stop rattle. The signs were covered as it was a Hampton inn and Suites prior to the change over to Country Inn and it was only by using the GPS were we able to find the hotel in the dark. Ok for one night but not worth the price paid.
4 out of 5
for Everyone
by A verified traveler

A nice hotel close to PHX Airport

Posted Mar 27, 2014
Pros: reasonable price, continental breakfast
Location: near highway (I-10) and PHX international airport.
This hotel was not the one I originally booked. Because I made typos on the dates for the original hotel I planned to check-in and check-out, I found out that I didn't have a place to stay for that night. Expedia helped to find this one. It turned out this one is better. Friendly and efficient staffs, free Continental breakfast, nice facilities and convenience.
5 out of 5
for Everyone
by Beth from Chgo

Very nice hotel conveniently located.

Posted Mar 20, 2014
Very friendly and accommodating from start to finish. Free breakfast, free cookies in the afternoon with ice tea or/& ice water, even free goody bag to go when we checked out at 3:30 am!!
4 out of 5
for Everyone
by Grandpa

Close to Zoo

Posted Mar 19, 2014
We used the queen sweet, that way we had plenty of beds. Enjoyed the pool all dY.
1 out of 5
by A verified traveler

Worst experience

Posted Mar 17, 2014
It was so bad, they were going to give us a Discount but couldn't since we went thru you. Pipes in bathroom made a noise, people making noise in hallway until 3:30AM. They said they had staff 24 hrs. but didn't answer my 10plus calls to front desk. I Was going to call police but feared they might damage my car or make life worse after the police left . I have been traveling since March 1 and had pleasant experiences at all the other hotels. I want a credit and a receipt from you.