Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Close to many stores, restaurants

Posted Sep 29, 2014
Great location. Close to chase field and many other activities for kids. Close to mall and restaurants. Great location for a quick get away.
1 out of 5
by A verified traveler from Florida

Good turns horrible

Posted Aug 25, 2014
Pros: It was clean, staff was friendly and helpful.
Cons: Their management and corporate office need to treat their clients with respect. If they error, they should handle it quickly and respectfully.
My initial stay at the hotel was very pleasant. The room was clean and updated. The staff was friendly and helpful. It wasn't until my return home that my life turned upside down. As soon as I arrived home I found a debit on my credit card for $179.18. Since my bill was paid in full, I inquired why the charge. I was told this was a cleaning fee. I had left the room very clean. They then told me that there was evidence of cigarettes and drugs in my room. Of course they were not from me. I am a retired woman with stage 4 cancer. I have had 5 different cancers in the last 15 years. One of them being esophageal cancer where I had to have most of my esophagus removed. I haven't smoked in 30 years and couldn't even if I wanted to. I have enough difficulty swallowing even soft foods. After many calls to the hotel and corporate I finally 7 days later , I finally received a half hearted apology that it was their mistake. All they said was we apologize for the event and after our investigation we found it wasn't caused by you. Nothing said about my stress, sleepless nights and the terrible accusations made to me. I still have to wait for my bank to clear this dispute. I do not know if they are just incompetent or I was being ripped off. I just know that in all my years I never experienced anything like this. For more details read my review on the Marriott website.
5 out of 5
Recommended
for Everyone
by A verified traveler

We enjoyed our stay

Posted Aug 12, 2014
Pros: Very clean and sharp facility
Location: Very close to a lot of nice restaurants... a few of them are walking distance.
The hotel was very clean and the staff was very nice and accomodating. We loved the pool and jacuzzi! We will definitely stay here again the next time we're passing through or staying in Phoenix!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2014
It was great room just wish the room had a refrigerator
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 4, 2014
Hotel was perfect not fancy not cheap but right in the middle for an average person
4 out of 5
Recommended
by Nick

This traveler left a rating score only Posted May 28, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by A verified traveler

Great Breakfast

Posted May 20, 2014 on Hotels.com
My wife loves the menu for morning meal. Only issue was out of order ice machine.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 13, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 30, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Melody

Great Place

Posted Apr 22, 2014 on Hotels.com
We have stayed at the Courtyard Marriot twice and both times have been great. Staff is very helpful. Hotel and pool area are very clean. Thanks. Will be back again.