Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 2, 2014
Pros: Convienient location for our event. Had all the amenities needed for an enjoyable stay.
Cons: Could have used a refrigerator and microwave at times. Might think of putting one in every room.
All employees were friendly and helpful. They went out of their way to help make our stay enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 3, 2014
So close to campus, made it super convenient. Nice café in lobby too.
Comment from Hotel Management
Jun 4, 2014 by Jim, Hotel Management
Thank you for your rating and for letting others know how convenient our hotel is to the campus, to Tempe corporations, and the famous Mill Avenue for dining, entertainment and shopping. Our lobby Bistro serves creative and delicious selections and we proudly offer Starbucks beverages too! Guests find our Bistro and patio a perfect place to relax and unwind.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very clean Staff SUPER NICE!!

Posted Jun 1, 2014
Pros: Yes
Cons: Lobby and bar need to step it up. They werent stocked and it isnt open enough
Location: Location is great and walking distance to everything
It was aquick trip as our son willbe attending ASU The staff is SO HELPFUL and they shuttle you not only to and from airport but any ride you need within a 5 mile radius. Its location is amazing walking distance for everything downtown
Comment from Hotel Management
Jun 3, 2014 by Jim, Hotel Management
We are so pleased you found the hotel to be just what you were looking for as you visited the ASU campus. Everything is within walking distance including shopping, restaurants, coffee houses and more. Besides our shuttle which takes you within 5 miles of the hotel, guests can access the Phoenix light rail for access to other parts of the valley. I will pass along your comments on how helpful the team was as that inspires them to do more and more for our guests. Courtyards also have lots of city and state information on our GoBoard with suggestions and directions. Please visit again.
5 out of 5
Recommended
for Everyone
by Ken from Dayton, Ohio

Very knowledgeable staff and very customer driven!

Posted Apr 28, 2014
Pros: Location and the awesome service
Cons: better parking accommodations
Location: Mill Street had plenty of food and entertainment options
I was their for a week on business and they totally met all of my needs day and night. Friendly from check in staff all the way thru housekeeping.
Comment from Hotel Management
Jun 4, 2014 by Jim, Hotel Management
Your rating indicates we are on track with our hotel and our team! Our commitment is to provide every guest the same friendly and consistent service throughout the hotel. I am pleased to know your needs were met and we all hope you will return.
3 out of 5
by A verified traveler

Good Basic Hotel

Posted Apr 20, 2014
Pros - This hotel is clean and comfortable. The food staff was very friendly. The bed and pillows were great. Cons - The hotel makes you pay $8 per day for parking. The location isn't the greatest.
Comment from Hotel Management
Apr 28, 2014 by Jim, Hotel Management
Thank you so much for your comments surrounding our parking. We appreciate your feedback and will ensure your concerns are followed up on. Thank you for your positive comments surrounding the cleanliness of our hotel, the staff and the pillows. We appreciate your business and hope to have you as a guest in the future. Jim O’Meara General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.. Close downtown

Posted Mar 20, 2014
Great staff .. Friendly & efficient. Comfortable beds
Comment from Hotel Management
Jun 4, 2014 by Jim, Hotel Management
We appreciate your rating our hotel to let others know of your experience. Our location is perfect for guests visiting Tempe for ASU activities or for a corporate visit in the area. There are numerous places within walking distance for dining, shopping and more. Thanks for letting us know you found the team to be friendly and efficient! Your comments inspire them to do more!
5 out of 5
Recommended
by A verified traveler

Fantastic

Posted Feb 25, 2014 on Hotels.com
The hotel was conveniently located; the room was clean and comfortable. It included a free shuttle to the airport, even though it was located outside of Phoenix. The staff was friendly and the bed was heavenly!
Comment from Hotel Management
Jun 4, 2014 by Jim, Hotel Management
Great news that you found the bed 'heavenly'! There is nothing better than a good night's sleep when you are traveling. We are pleased to offer our airport shuttle as it makes a difference to many guests. I will pass along your comments to the team that you found them to be friendly. They appreciate the pat on the back!
4 out of 5
Recommended
for Everyone
by Michael from Minneapolis

Comfortable, clean place with great location

Posted Feb 24, 2014
Pros: Clean. Comfortable. Convenient location to airport and ASU.
I stayed here just 1 night before catching a flight out of Sky Harbor. The location is great for 2 reasons: 1) it is close to Sky Harbor, and 2) it is walking distance to a number of restaurants around ASU. The hotel seemed new or newly remodeled. It was clean and bright. It also provided conveniences in the lobby such as on-line check-in, a small market for water and such, and a food/wine bar for the guests. i didn't have anything to eat so i can't comment about that but everything else was great. I would stay again.
Comment from Hotel Management
Jun 3, 2014 by Jim, Hotel Management
Many guests return to our Courtyard location for the reasons you state. I will pass along your comments to the staff that you appreciated how clean and bright the hotel is. There is so much see and do within walking distance or we can provide shuttle service within a 5 mile radius. Getting to the airport is simple using our hotel shuttle or the Phoenix light rail. We look forward to seeing you on another trip to Tempe.
5 out of 5
Recommended
for Couples
by Mark from Tucson

Posted Jan 28, 2014 on Hotels.com
Very nice stay will definitely refer people there, shuttle service was a life saver, especially thanks to Jeremy
Comment from Hotel Management
Jun 4, 2014 by Jim, Hotel Management
The biggest compliment a guest can give us is a referral to someone else! Many thanks and we all are pleased you had a nice stay. Jeremy is an exceptional associate as he makes a difference to the team and our guests! The complimentary airport shuttle is a convenience that many guests take advantage of. We hope you will return as well when your travels being you to Tempe.
5 out of 5
Recommended
for Everyone
by A verified traveler

accommodating staff

Posted Jan 26, 2014
Arrived at 12:30 am and requested a late checkout, easily done. Breakfast was good.
Comment from Hotel Management
Jun 4, 2014 by Jim, Hotel Management
Thank you for your rating of out Courtyard. We are happy to accommodate guests with special needs and pleased it made a difference to you. Our Bistro serves creative and delicious selections for breakfast and dinner along with Starbucks beverages. Guests do like the convenience. We appreciate the pat on the back for our staff!