Ratings based on 762 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Clean, quiet and in a nice area.

Posted Sep 15, 2014
Great hotel. Staff were lovely, had no issues at all. Breakfast was good and the hotel is in a nice area of Phoenix. Very close to the Scottsdale Fashion Mall which has everything.We were very happy here.
3 out of 5
by A verified traveler from NM

Less than expected for a Double Tree.

Posted Sep 2, 2014
This hotel is older, the rooms and facilities aren't as nice as I expected. I guess the price reflected the quality. The location is perfect for going out, it's only a mile to the nice dance clubs. Probably won't stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Nice hotel

Posted Aug 26, 2014
Overall everything was nice and comfortable. Except the lounge, we initally wanted to dine in the restaurant but had missed it by 20 minutes. The manager at the time approached us in a rude way demanding what we wanted. We just wanted to get something to eat and so we went to the lounge the lady had got our drinks and never came back for over an hour. We just paid for the drinks and left even the manager ignored us while sitting and waiting.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Close to Scottsdale Community College

Posted Aug 25, 2014
Pros: Spacious rooms, grounds were beautifully maintained, pools were great, close to everything we needed
Cons: N/A
I booked this hotel the night we got into town without knowing the area. We were moving our son into an apartment to start college. It was a perfect location to everything we needed. And the price was amazing considering all that the hotel offered.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2014
Pros: For the price I would definitely recommend this as an option for vacation or business travel
Location: Location is great just a few miles away fro Fashion Square and Old Town Scottsdale.
We have stayed there before and enjoyed our experience. The pools are nice and clean. room was clean and very comfortable. We stayed in the second story so the roof was vaulted and very spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Posted Aug 25, 2014
Found this hotel at the last minute, and was pleasantly surprised when I got there! The rooms were clean and roomy, and the option of two pools was wonderful. The staff was very helpful! Would definitely recommend and stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice property

Posted Aug 25, 2014
Two night stay, quiet and comfortable. Close to our family in Phoenix. Very accessible.
2 out of 5
by A verified traveler from LA

Mosquito Infested

Posted Aug 23, 2014
Pros: Grounds were well-kept.
Cons: Mosquito problem.
Location: In a nice location, downtown Scottsdale nearby.
Hotel seemed nice, but had a serious mosquito problem inside the rooms. I was switched to another room, with the same issue. Was not a restful night's sleep and I would recommend a different hotel to anyone looking.
Comment from Hotel Management
Aug 26, 2014 by Jeff, Hotel Management
We would like to thank you very much for choosing our resort and we certainly appreciate you taking the time to share your experience with us. I am truly sorry that you did not get a restful night’s sleep; we have preventative measures in place to avoid these types of situations. I have made those responsible aware so there is not a reoccurrence of this nature. Again, thank you for taking the time to share and we hope to have you back with us on your next trip to the valley of the sun.
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Nice and quiet

Posted Aug 18, 2014
Weekend out of the house, 2nd time staying, room was clean and quiet, comfortable bed, and every employee was very friendly. Grounds were clean, but the pool area was messy by evening time with lots of dirty dishes and towels all over. I'll stay again when I want to run away from my kids. :)
5 out of 5
Recommended
for Everyone
by A verified traveler from bay area, CA

Nice hotel. Clean. Would stay here again.

Posted Aug 15, 2014
Check in was quick, the staff was friendly. Would totally stay here again when I'm in town.