Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Nice Stay

Posted Nov 11, 2014
Nice comfortable room. Nice touch with the free breakfast and complimentary drink and snack in the evening. Staff was good and would stay there again. On problem we had was the truck traffic on our side of the hotel. Early morning (2AM) noise was disturbing all 3 nights of the stay.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Bay Area

Great breakfast great staff

Posted Nov 3, 2014
Pros: Staff, breakfast and comfort.
Location: Nice shuttle to Arizona Biltmore
Staff was extraordinarily helpful from a quick check-in to getting shuttles and taxis. Excellent breakfasts and a very pleasant environment with plenty of amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2014
Pros: Pool, buffet breakfast, evening snacks, spacious rooms, located in a decent area.
Cons: Hospitality of front desk staff
Location: Movies, shopping, restaurants
Great, spacious pool! Great buffet breakfast. Beautiful courtyard.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Excellent Embassy Suites

Posted Oct 25, 2014
Nice hotel, near the Biltmore. I'd recommend this location as it is convenient and comfortable. The only mediocre aspect was the workout facilities.
5 out of 5
Recommended
for Personal Event
by Juan Contrerasfrom Los Angeles

smells

Posted Aug 19, 2014 on Hotels.com
I've never walked into a hotel that smelled so pleasant. It made us feel very relaxed. It was clean and inviting. The employees were professional. Recommending to family and friends.
5 out of 5
Recommended
by Lancefrom Kansas

Great Location

Posted Aug 18, 2014 on Hotels.com
I was met by a friendly and helpful staff upon opening the front door. The entire hotel was clean and well kept. The hotel features an Omaha Steakhouse with excellent food, bar and extensive room service menu. If your looking to wander outside the property.... there are many shops and eating areas with in walking distance. I would recommend this hotel in the Biltmore area.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Good location!

Posted Aug 17, 2014 on Hotels.com
Convenient location next to shopping food and entertainment.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Aug 16, 2014 on Hotels.com
Good experience
5 out of 5
Recommended
by A verified traveler

Great stay at a great hotel!

Posted Aug 6, 2014 on Hotels.com
Embassy Suites strives for consistency and they deliver it! This particular Embassy Suites is in a hip location right next to the Biltmore Fashion Square. The interior with the giant pool and trees and garden makes it look like a mini resort. VERY SATISFIED.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom El Paso, Texas

Great experience

Posted Aug 4, 2014
We had a great time and plan to go back soon. From the check-in to the the fast check out process we were impressed.