Ratings based on 371 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from No. AZ

Great place for Scottsdale area & affordable.

Posted Jul 16, 2015
Pros: Easy to get in/out of parking lot.
Cons: Use real eggs for scrambled....
Location: Close to a few shopping areas and major stores ie best buy, crate & barrel. Other shopping areas which I didn't get a chance to check out.
Initially planned to stay two nights, then extended my stay an extra night. close to a few shopping areas. Right on main Scottsdale Road but easy to get out/in of parking lot. Will keep as a place to stay in Scottsdale.
2 out of 5
by A verified traveler

Hotel was close to Doctor's office.

Posted Jul 3, 2015
Cons: The staff needs to be nice to everyone!
The Hotel was clean and very convenient to my doctors office. The issues I have with this hotel was Sat morning when my family and I went down to get our complementary breakfast. The lady that was putting the food out would not say a word to us. I said excuse me because I was going to walk by her and she had no response it was like she was bothered that we were down there. My sister is special needs she put her movies on the table by the front desk and asked the lady to watch them for her. The lady at the front desk was nice, you could tell she was having a hard time understanding my sister. My mother walked up to my sister and told her that is not that ladies job to watch her stuff. The older lady was walking up to my mother and sister with an attitude I was watching to see what she was going to do. She just stood there and just gave them a dirty look then went back and started to put more eggs out. When other guests walked down for food that same older lady that would not speak to us was speaking to the other guests saying good morning, what would you like. Even complimenting the other guests. I understand that the Ladies job doesn't have to watch there guests stuff she was very nice about that. My issue is with the older lady that was putting out the food. She was very rude and not professional at all. It was so noticeable that another guest that was sitting by us said man she doesn't like you guys. We explained to the man about what happened and he was shocked.
Comment from Hotel Management
Jul 7, 2015 by General Manager, Hotel Management
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn Scottsdale North. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issue with breakfast . We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Scottsdale.
4 out of 5
Recommended
for Everyone
by A verified traveler from Heilbronn

Praktische Lage in Scottsdale

Posted Jul 2, 2015
Saubere, einfache aber geräumige Zimmer. Personal hilfsbereit. Frühstück typisch amerikanisch aber für diese Kategorie ganz gut. Preis und Leistung vollkommen in Ordnung. Würde wieder hier übernachten wenn ich in Scottsdale bin.
3 out of 5
by A verified traveler

2 nights in Scottsdale

Posted Jun 1, 2015
Pros: Price
Breakfast and staff were great, but rooms need updating.
Comment from Hotel Management
Jun 3, 2015 by General Manager, Hotel Management
Thank you for taking the time to share your recent experience at the Fairfield Inn Scottsdale North with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Although we fell short of meeting your expectations during your past stay, I hope you will consider Fairfield Inn Scottsdale North on your next visit to Scottsdale so that we can better deliver upon the guest experience you deserve.
3 out of 5
Recommended
for Business Travelers
by Carolyn A from san diego

Fit Fest

Posted May 5, 2015 on Hotels
Strictly business, wasn't lookin for super nice. This was perfect.
Comment from Hotel Management
Jun 2, 2015 by Sheryl, Hotel Management
Thank you for sharing your experience at the Fairfield Inn Scottsdale North through the Guest Satisfaction Survey. As a VALUED GUEST we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! General Manager
2 out of 5
Recommended
for Couples
by Deborah from Payson, AZ

Hotel needs a major makeover!

Posted Apr 21, 2015 on Hotels
This hotel needs a major makeover. Very old feeling and looking. The breakfast was really good! The rooms were clean but shabby feeling and it needs a real update.
Comment from Hotel Management
Jul 4, 2015 by Sheryl, Hotel Management
Thank you for sharing your experience at the Fairfield Inn Scottsdale North. As a VALUED GUEST we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon. General Manager
3 out of 5
Recommended
for Students
by A verified traveler from Seattle WA

Right for the Price

Posted Apr 12, 2015
Pros: The location was ideal - plus there is a Starbucks in the adjacent parking lot.
Cons: It is simply an old hotel - totally acceptable as it is well maintained but don't expect a modern or luxurious stay.
Location: Hike up Camelback trail!
This was the closest hotel to my friends' home - which made it convenient and the price was very reasonable. The hotel is old and not luxurious, but the rooms had been updated with modern and comfortable fixtures/furniture. If you just need a place to lay your head, and the price is right, this is a great option.
Comment from Hotel Management
Apr 16, 2015 by General Manager, Hotel Management
As a VALUED GUEST we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! General Manager
5 out of 5
Recommended
for Families
by JOYCE from San Jose CA

Great customer service

Posted Apr 3, 2015 on Hotels
The airport was an issue
Comment from Hotel Management
Jun 6, 2015 by Sheryl, Hotel Management
Thank you for sharing your experience at the Fairfield Inn Scottsdale North through the Guest Satisfaction Survey. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
3 out of 5
by A verified traveler

Disappointing discovery..

Posted Apr 3, 2015
Our room had no microwave, no working fridge and so small.
Comment from Hotel Management
Apr 16, 2015 by General Manager, Hotel Management
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Scottsdale.
4 out of 5
Recommended
for Couples
by Jeff from Show Low, AZ

Great location, clean and great price.

Posted Apr 1, 2015 on Hotels
Great location for the reason I was in town. Clean and quiet.
Comment from Hotel Management
Jun 6, 2015 by Sheryl, Hotel Management
Thank you for sharing your experience at the Fairfield Inn Scottsdale North. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!