Ratings based on 351 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago, illinois

Nice hotel in northern downtown Phoenix

Posted Aug 31, 2014
Very nice, clean hotel. Room was very spacious and clean pool was nice size and clean as well..we used the laundry services and those were very nice as well breakfast was delicious and they had a very nice variety of food to choose from. Staff was extremely friendly and helpful! Would defiantly stay at this hotel again if I were in Phoenix again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2014
Very clean! great location! good breakfast! highly recommended to friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hon-Dah, Az.

Downtown and close to dbacks & suns stadiums.

Posted Aug 25, 2014
Pros: Conveniently located.
Cons: No everything was great.
Location: Phoenix Suns & Arizona Diamondback stadiums close by.
Staff was nice and friendly and the rooms were clean. I had a great experience with this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

Clean room and comfortable bed for a decent price!

Posted Aug 18, 2014
After a long flight from the middle east, it was nice that I had the key of my room quickly by a friendly staff. The room was clean and the bed was super comfort. For the price I paid, I think it was a good deal for such a quality hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it

Posted Aug 18, 2014
Best hotel I have stayed in awhile, so comfortable and clean, loved the breakfast, definitely staying here again
5 out of 5
Recommended
for Everyone
by A verified traveler from lv

Great hotel

Posted Aug 11, 2014
Good location quiet area nice rooms breakfast great market in lobby for food and snacks beds comfortable big room
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice hotel for an excellent price!

Posted Aug 10, 2014
The hotel is libel and clean. It has an excellent location and it is right on the light rail line. You can take the light rail to downtown with no parking hassle. The room is comfortable and fresh with everything you'd need. The breakfast buffet was hot and good with good variety for a free buffet. The staff is super friendly and helpful. Totally enjoyed our stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Great stays Indeed

Posted Aug 4, 2014
We were greeted by professionalism and a clean and inviting environment. The front desk person also informed us that we could ride the Hotel van to the ballpark which was less than 3 miles from the hotel. A very nice feature indeed ! The room was clean and large as advertised , the room was very cozy and had all of the amenities we need and expect when we travel. The pool was clean and jacuzzi was hot and plenty of towels to dry off. We never did get to enjoy the breakfast bar since were never up in time to get the complimentary breakfast which was quite extensive . Overall it was a great short trip for us and we will be looking at staying here again when we visit in November. A very nice experience , Greg and Terria Duran, Oxnard . Ca
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix Arizona

Posted Aug 4, 2014
wonderful and peaceful and staff was great and breakfast was great
5 out of 5
Recommended
for Everyone
by A verified traveler from Chatham, Il

Above expectations

Posted Jul 29, 2014
Pros: I had a great experience with the staff.............the shuttle service was so helpful. It made me feel very comfortable.
I was in Phoenix, Arizona for an Origami Owl Conference. I stayed at the Fairfield for three nights. I traveled alone and was very nervous about my hotel arrangements and transportation to where I needed to go. The shuttle and front desk associates did an amazing job of making me very comfortable. There was never a time that I was not taken care of. I would definitely stay in this hotel again.