Ratings based on 1,509 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Salt Lake City

Wonderful Resort

Posted May 26, 2015
Pros: Staff, quiet room, concierge service, great location.
Location: Shopping, restaurants and golf very close by.
We stayed over Memorial weekend. It was very busy but it is a huge resort. I wouldn't call it a hotel. The staff far exceeded our expectations. I would give the staff a 10 if I could. Every staff person we talked to went out of there way to make us feel welcome. The room was wonderful. With 3 pools we were able to find a spot quiet enough to sun and read a book with tons of kids running around. We stayed in a junior suite "gold" room. I would highly recommend it!!! Guest parking is a ways away from the rooms. Be prepared to walk! We can't wait to come back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom DE

World class hotel

Posted May 23, 2015
We have stayed 5 nights at this very nice hotel. We had an infant with us and they were very accommodating. The rooms are more spacious than in any regular hotel, the grounds around the hotel are beautifully maintained and the pools are amazing. They have 3 pools, 2 for adults and one for kids. It's not crowded, it's quiet all day long and it's a pleasure to stay. They don't charge you for every single detail like Hilton does and it was a pleasure to stay. We'll definitely come back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando

Great staff...amazing stay

Posted May 21, 2015
Pros: Beautiful grounds, great room and friendly staff
Cons: Nothing...our stay was perfect
Location: Scottsdale was fantastic
Wonderful Experience. Well worth taking the time and expense to plan a vacation. The staff is amazing the grounds are Beautiful and the room was very well appointed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Family get away

Posted May 6, 2015
Had a fantastic casita, thoroughly enjoyed the grounds of the resort, pools were fantastic, staff were attentive and responsive when needed. Had a late flight home granted a late check out
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Fantastic Spa

Posted Apr 28, 2015
Pros: The spa, service, restaurants, well maintained property and grounds.
Cons: Poor choice of outer hallway floor material in the use of tile. As persons are checking in or out, you hear the luggage wheels rolling along.
Location: Golf and shopping. Enjoy the sunshine
The gate guard was OK. The front desk check in was fast, friendly, and efficient. The luggage handler was very good and explained the room. Since I was traveling alone, I was grateful to be on an upper floor as I wouldn't have felt comfortable on the lower floor. The daily resort charge should be added to the hotel cost as you are required to pay for it anyway. I never used the resort pool, but since I used the spa facilities on a daily basis, I used that pool instead. I appreciated the ability to have a spa service, leave, and return without having to pay for the use of the spa facilities again...that in itself will increase the chances that I will return again to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Weekend trip

Posted Apr 27, 2015
Overall our experience was exceptional. Great property, clean and plenty of ameneties. Staff was excellent (except for the young man that checked us in).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Evansville indiana

very nice middle to upper class motel

Posted Apr 21, 2015
I was rather surprised by the elegance of the motel and nobody was pushy I think that the amenity were kind of expensivebut overall is it meant a six day with a quality
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Mar 30, 2015
The property is so pretty and the view from my room was very nice.The pool area nice too and the restaurant Iron wood with good food.
3 out of 5
by A verified travelerfrom salinas

Posted Mar 16, 2015
Pros: Pretty
We had dinner at the steak house the first night, we didn't get our dinner until an hour and a half later after they got the order wrong and had to redo. We were charged $20 a day to park our own car without valet. We had dinner at the Mexican restaurant the last night and were less than happy with the food. Although the whole complex is extremely nice we had a much more pleasant stay at the Kierlands the last time we visited and would not return to the Princess. Ray and Debby Borzini
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
Hotel is tired. Rooms need to be updated. Over priced for what you get