Ratings based on 1,003 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Romantic and Beautiful

Posted Aug 31, 2014
The staff was amazing, friendly, and very welcoming. The grounds were beautiful and it was very romantic. The beds are comfortable and the rooms very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2014
Pros: Resort feel
Great place! Very nice hotel with everything you need in one place.
3 out of 5
by A verified traveler from Clarkdale, AZ

Pool party?

Posted Aug 28, 2014
Pros: Location. Clean. Staff was friendly and helpful.
Cons: Honestly, I expected a little more from a Kimpton hotel.
Location: Locations is awesome.
Good location in Scottsdale. Clean and decent rooms but we were up against the parking lot (meh). Felt like a bit of a party pad. Not a very relaxing or mellow property. Personally, I like something a bit more quiet.
Comment from Hotel Management
Aug 30, 2014 by Cheryl, Hotel Management
Our pools can get busy on the weekends but we definitely do not promote pool parties. I am sorry if you were not able to relax and I hope you give us another try. Cheryl, GM.
4 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional Staff

Posted Aug 26, 2014
I have never stayed at a Kimpton hotel before but this one has a great location, lovely pools, very clean and comfortable rooms. It is a pet friendly hotel, but I didn't have any issues regarding noise or smell so either the guests were amazing dog owners or the dogs were amazing pets. I did notice that there was smoking on the facility grounds which is unusual, but those areas were by the fire pits, which meant I couldn't really enjoy that ambiance, but did NOT notice smoke which is a major. The best part about this hotel is the staff - which was slim in numbers but over the top in service. I cannot say enough about the level of courtesy and professionalism.
Comment from Hotel Management
Aug 30, 2014 by Cheryl, Hotel Management
I appreciate the review and the kind comments on my amazing staff! Happy to hear you felt their genuine caring service. Cheryl, GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful grounds, lovely desert hotel.

Posted Aug 22, 2014
Pros: Gardens, grounds, spacious rooms.
Cons: Morning coffee.
The room was very spacious and nicely laid out. The grounds were very pretty as the pictures showed. I like a really comfy bed - this was a 7 on a 10 point scale. We liked this smaller hotel which is a different experience than the uber flashy resort hotel experience. We did not get a chance to enjoy the amenities as we would have liked - we were there for business and did not spend much time on the grounds. My only real disappointment is the $22 daily resort fee - why don't they just roll that into the hotel cost up front? It seems misleading, but I know all the other hotels do it too. At least we didn't have to pay for parking. I would also suggest the hotel serve a different coffee brand for morning coffee service - it was pretty weak. All in all, it was a very nice stay and I would return.
Comment from Hotel Management
Aug 30, 2014 by Cheryl, Hotel Management
Thanks for feedback. Next time, you will have to spend some leisure time instead of working so hard! We have so many cool amneities to enjoy. Cheryl, GM
3 out of 5
Recommended
for Couples
by A verified traveler from Los Angeles, CA

Nice place for couples, not children.

Posted Aug 20, 2014
Pros: Lots of private areas for couples to spend quality time. Great use of water and fire. Large pool with optional wait staff. Private gazebos.
Cons: Parking next to buildings 100, 200, 300, and 400 gets your car crapped on by all the birds. Some form of cover between the trees and the cars.
Location: I visited some local colleges, GCU was the best! It is also next to a Fashion Mall. A storm kept me form checking out the horse trails.
I took my 12 year old son to visit local colleges. The hotel is nice but designed for couples. Hard to keep children content. I would recommend this place as a get away for couples. Lots of places to set and have private conversations. Lots of fires and romantic settings.
Comment from Hotel Management
Aug 22, 2014 by Cheryl, Hotel Management
Scottsdale has several activities for children just blocks from the resort. We would have been happy to recommend them to you. Thanks for the nice review.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco Bay Area

Great time in Scottsdale

Posted Aug 18, 2014
Great location. Close to old town. Hotel shuttle service was great. Restaurant at hotel fantastic food and service.
Comment from Hotel Management
Aug 30, 2014 by Cheryl, Hotel Management
Appreciate the review, Cheryl, GM
5 out of 5
Recommended
for Families
by A verified traveler

Good hotel for families and romantic for couples.

Posted Aug 17, 2014
A welcoming experience with lovely friendly staff and surroundings with lovely character. Nice for families and a romantic setting for couples.
4 out of 5
Recommended
for Everyone
by A verified traveler

Traveling alone? Go here!

Posted Aug 16, 2014
The hotel and pool were very nice, but the staff truly made this place amazing!! Go see the day bartender in the main area (Ben, I think). He is wonderful! Meals are good at the restaurant. Pool staff is very attentive. Close to shopping and excellent restaurants!!
Comment from Hotel Management
Aug 23, 2014 by Cheryl, Hotel Management
Benny has been bartending here for 32years! He is the best and I will be sure to celebrate him (although we do all the time!) Come back soon! Cheryl, GM
5 out of 5
Recommended
for Families
by A verified traveler

A nice little resort in the middle of Scottsdale

Posted Aug 11, 2014
Location: Near lots of restaurants and Fashion Square Mall.
My husband and I were there for a quick weekend getaway for his birthday and we were very satisfied with our experience. The resort was not to overwhelming and had nice pools and amenities.
Comment from Hotel Management
Aug 14, 2014 by Cheryl, Hotel Management
Happy late birthday! Dont wait until next year to come back! Cheryl, GM