Ratings based on 763 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by Wendy from Phoenix

Posted Jul 24, 2014 on Hotels.com
Really nice clean place. Only issue I had was there was no hot water in the sink -- and the shower barely made it above a cool temp. I let the front desk know at checkout. I stayed the following night in a different room and all water temps were perfect!
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Very nice and comfortable! Close to chase field.

Posted Jul 21, 2014
Pros: The hospitality of the staff and the cleanliness.
Cons: Nothing. Great already.
Location: This hotel is near the Biltmore mall, chase field, and different types of worship areas.
I booked this hotel because it was not to far from the reason for my trip, to visit chase field and watch the diamondbacks play. I was very pleased with my stay and this was due to the hospitality given by the staff. They were very welcoming and always willing to help. The room and bathroom was clean and comfortable. It contained a refrigerator, microwave, complimentary, water, tea and coffee. In the morning there was a full course complimentary breakfast which helped in staring the day. Check in and checkout was fast and easy. Very pleased wit h my stay and would definitely book another stay if I happen to visit again.
4 out of 5
Recommended
by Meath from Ireland

Nice n friendly

Posted Jul 18, 2014 on Hotels.com
Very clean, good breakfeast, friendly staff
5 out of 5
Recommended
by A verified traveler

Amazing Surprise!

Posted Jul 14, 2014 on Hotels.com
We were pleasantly surprised with just how outstanding this hotel was! It was honestly the best place we have EVER stayed!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice clean Hotel

Posted Jul 12, 2014
Very Nice - Friendly staff. Shuttle picked us up at airport with no problems and quickly. Driver very nice. Beautiful clean pool with huge towels. Room was nice and big and clean. Beds and pillows were comforatble. Cold refrigerator in room. Will definetly stay there again. Would recommend to all!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jul 12, 2014 on Hotels.com
5 out of 5
Recommended
by Whitney from Phx/Biltmore

Posted Jul 7, 2014 on Hotels.com
Everything was perfect. Look forward to my next stay in Sept.
5 out of 5
Recommended
for Couples
by A verified traveler

new and clean on biltmore

Posted Jul 5, 2014 on Hotels.com
Awesome location and facility, need more waffles at the breakfast bar!!
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 4, 2014 on Hotels.com
4 out of 5
Recommended
by KAbles from Phoenix

Good value

Posted Jul 2, 2014 on Hotels.com
Comfortable beds. Helpful and knowledgeable staff.