Ratings based on 760 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

International guest

Posted Oct 14, 2014
Travelling from Australia, I stayed for 3 weeks- hotel was great, staff were great, emenities were great. 10/10
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Staff was warm, friendly and accomadating.

Posted Sep 22, 2014
Great!!! Rooms were clean and smelled great. Beds were comfy. The continental breakfast was more than expected and very tasty!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Good hot breakfast.

Posted Sep 3, 2014
Pros: Large room, parking garage included.
Cons: It was inconvenient that the sink was outside the shower and toilet.
Location: Centrally located in Phoenix near Camelback Mtn. We visited the Phoenix Botanical Garden.
We booked in August, during the slack season, so we got a bargain rate of $61. The pool and the breakfast buffet made that a good deal.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Exceeded expectations

Posted Sep 1, 2014
I was very happy with the staff, room, pool and the complimentary breakfast. It was reasonably priced and I would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Posted Aug 20, 2014
Facilities were in great shape. Room was spacious and comfortable. Staff were very friendly and accommodating. Complimentary hot breakfast made this hotel especially convenient. I would return without hesitation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2014
Pros: Quality for the price
Cons: Nothing
Location: Lots to do as it is in the central Camelback corridor with restaurants, shopping, etc. close by. Hotel provides transportation to/from these venues.
Quiet, comfortable, convenient. Bed was comfortable, . 2 chairs for comfortable TV viewing.
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas NV

4th trip to Phoenix

Posted Aug 18, 2014
Pros: Its was close to the 51 freeway, which connects to Interstate 10.
Cons: none
Location: Is locate near the Biltmore Mall.
Pleasant staff, everything that was advertised was right on.
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Great stay

Posted Jul 28, 2014
Great breakfast. A little packed when we went around 9am, but we were able to fund seats. Overall a great overnight stay for me and my family.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Very nice and comfortable! Close to chase field.

Posted Jul 21, 2014
Pros: The hospitality of the staff and the cleanliness.
Cons: Nothing. Great already.
Location: This hotel is near the Biltmore mall, chase field, and different types of worship areas.
I booked this hotel because it was not to far from the reason for my trip, to visit chase field and watch the diamondbacks play. I was very pleased with my stay and this was due to the hospitality given by the staff. They were very welcoming and always willing to help. The room and bathroom was clean and comfortable. It contained a refrigerator, microwave, complimentary, water, tea and coffee. In the morning there was a full course complimentary breakfast which helped in staring the day. Check in and checkout was fast and easy. Very pleased wit h my stay and would definitely book another stay if I happen to visit again.
4 out of 5
Recommended
by Meath from Ireland

Nice n friendly

Posted Jul 18, 2014 on Hotels.com
Very clean, good breakfeast, friendly staff