Ratings based on 470 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Good Location

Posted Aug 15, 2014
Pros: Location
Cons: Hallway carpet has a bad odor. Does not give a good first impression when walking to your room. 2 washers & 2 dryers were old. One was broke.
Location: Easy freeway access, close to shopping, restaurants, and not far from the airport.
The room at the Hawthorne was very pleasant. Clean and comfortable for our brief stay. Close to freeways, shopping and a wonderful breakfast & lunch place next door.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2014
It was a great place for the money. Stayed in a two bedroom suite....rooms were spacious and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chandler Az

Home feel

Posted Jul 28, 2014
We loved it. It was my 7mth old daughter's first trip away from home and instead of a small stuffy hotel room with limited space, we had the bedroom, living room and we had a full kitchen. It was awesome, convenient, and comfortable. We will definitely be booking more stays at Hawthorn. Plus the breakfast included was a bonus and delicious.
3 out of 5
by A verified traveler

Just ok

Posted Jul 20, 2014
Toilet clogged twice, I had to do the plunging, one day house keeping did not clean the room, by the time I got in the housekeeping staff had already left. Air conditions unit would not regulate to the temp I had it set on. It was either freezing cold in the room or hot. The room I was in needed a definite remodel. Breakfast was good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2014
Got in about 8pm after 30 hours of traveling from overseas I was pretty exhausted. Staff was courteous, room was clean and comfortable, breakfast was okay.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted May 29, 2014 on Hotels.com
Rooms were nice but pool was not clean.
4 out of 5
Recommended
for Business Travelers
by Noneofyourbusiness from Arizona

Excellent, but bed/pillows made sleep difficult

Posted May 25, 2014 on Hotels.com
All was excellent, but the beds were like bricks and pillows were like seat cushions from a couch of the 70's
4 out of 5
Recommended
for Couples
by A verified traveler

Posted May 23, 2014 on Hotels.com
We have stayed several times in the past. Our room is always well located - near dining hall and pool. Staff is always helpful and courteous. We will definately stay in he future.
4 out of 5
Recommended
by Sam from Kansas City

Comfortable Stay

Posted May 16, 2014 on Hotels.com
The Hotel was in a descent location and met our needs for our stay. It was clean and comfortable. Breakfast was okay but nothing special.
5 out of 5
Recommended
for Everyone
by hockey mom from prescott, AZ

Very comfortable, nice area

Posted May 5, 2014
Great place to stay! Loved the room, loved the pool Breakfast was just ok